Crown Dodge Chrysler Jeep RAM

How I wish I could give negative stars to indicate how much you should NOT give this group of dishonest vultures your hard earned money. I was repeatedly told I could not purchase the vehicle for any much you should NOT give this group of dishonest vultures your hard earned money. I was repeatedly told I could not purchase the vehicle for anything less than MSRP. I went through Costco, and was then promised to get the Costco car purchasing price...$500 over invoice. I set up an appointment and after 60 minutes filling out paperwork, they tried a bait and switch...adding $1500 of "required" security devices and then said they would not honor the Costco price. Throughout it all the sales manager and sales staff were rude, condescending, and actually laughed at me as I walked out saying I'd never get anything under MSRP. I drove straight to Shaver Automotive in T.O. Now that's a class act. They honored exactly what they quoted me over the phone which was 8% under MSRP, didn't try any BS, and I was done in under an hour. If you want Dodge/Chrysler/Jeep/Ram, skip the dishonest thieves in Ventura and go to Shaver in T.O. More

I would not recommend this dealer. They snuck in too many fees that they had said came with the price of the car. They have the new thing called FOREVER WARRANTY. You have to pay the fee for that, it is an a fees that they had said came with the price of the car. They have the new thing called FOREVER WARRANTY. You have to pay the fee for that, it is an additional 5,000. It is mandatory by the way, they tell you it comes with the price listed on the car but it does not. Do not sign electronically because they make changes. They made changes on their screen and did not show up on my screen. They did not print out my paperwork and sent me home with a flash drive. Was able to view those extra fees and final price, when i finally got to a computer to print them out. The price was not the price i was shown when i signed. Do not go here! Biggest mistake i made. To top it off i had to take it in the next day to get serviced and they kept it for a week. This was a certified vehicle. This vehicle was supposed to pass those inspections. Clearly they had not been inspected. They said i would have to pay for some of the work that needed to be done even though thats part of the certification. They ended up saying i did not have to pay, it was supposedly their courtesy. All in all the worst experience with this purchase all together. More

Went To o credit wants to keep met Maximus Very Helpful Salesman He Help Me Yet get A New Jeep Thank you great people. Go in Salesman He Help Me Yet get A New Jeep Thank you great people. Go in More

Great service and Johnny Lemuz was more than helpful regardless of what the other customer on this review said about him. Johnny not only was helpful but he was very accommodating. He offered me a loane regardless of what the other customer on this review said about him. Johnny not only was helpful but he was very accommodating. He offered me a loaner since he knew my truck would take long for warranty work. Keep up the great work 👍👍 More

Worst experience that I ever had, worst dealer in the county. I went in to check out a car once we sat down and went over the price and numbers like you usually do I got approved. My sales guy was more county. I went in to check out a car once we sat down and went over the price and numbers like you usually do I got approved. My sales guy was more than hopeful . After then all was done and said another sales guy named Jordan which has been here for years,not only did he even cared nor did finance department just to see how corrupt this dealer is. Short story short the other buyer was getting screw with 5k more so they decided to sell the car to him instead of me I was there first didn’t even know this was happening while my deal was getting approved , and put my deal in the trash even though was approved. I had good hopes for this dealer but will never ever ever buy a car here and the worst part I had bought 3 cars before here and recommended this to friends and family. 11/07/2020 More

Best customer service I've experienced in a long time. Johnny is extremely helpful, attentive, caring, knowledgeable and I am beyond thankful for the services provided. He gets stuff done in a timely mann Johnny is extremely helpful, attentive, caring, knowledgeable and I am beyond thankful for the services provided. He gets stuff done in a timely manner. Also had a great experience working with Cliff. He was really helpful and kind as well. Thank you guys for everything! More

This place is a rip off. Salesman as well as finance are Shady as xxxx. I almost went to jail because of there scandalous tactics. Stear clear of this Shady dealership, they will rip you off and not think t Shady as xxxx. I almost went to jail because of there scandalous tactics. Stear clear of this Shady dealership, they will rip you off and not think twice. Then they sold my daughter a car with the check engine light on. Wrnt to a garage and Jordan 1 of the Shady salesman told the garage to just reset it. The garage owner told him no. Then told my daughter and I to not by the car the Catalytic converter was bad. Shady David Azizi. More

these people are hustlers. they try to rush you through the process when it comes to what your signing. take your time and read before you sign anything. the process when it comes to what your signing. take your time and read before you sign anything. More

Refuses to fix safety recall. Refuses to return calls. I was notified of a safety recall on my 2018 Jeep Wrangler by the NHTSA back in May of 2020. I called my dealership (Crown Chrysler and Dodge) to sch I was notified of a safety recall on my 2018 Jeep Wrangler by the NHTSA back in May of 2020. I called my dealership (Crown Chrysler and Dodge) to schedule the repair at the end of May. I was told they were going to order the necessary parts to fix the issue and would call me back. I never received a telephone call back from them, even after I called back several more times over the course of 3 1/2 months, trying to get this safety recall fixed. They are refusing to return calls on this matter, refusing to perform the recall fix and refusing to take a written complaint from me over the matter. Now when I call them asking for an appointment to fix the recall, they simply hang up on me. Per this safety recall, my vehicle has the potential to catch fire while being driven, putting myself and family in danger. I have bought several vehicles from this dealership in the past but will NEVER do so again and I highly suggest you do not either unless you enjoy getting jacked around from the set of purchase negotiations all the way through to trying to get your vehicle serviced. Don't be fooled by good customer reviews. If you initially rate them low after contact, they will attempt to entice you to change your survey to make it a five star! More

Maximus was awesome. Genuinely caring, makes sure the customer is satisfied. He was with us from start to finish to make sure everything went well. customer is satisfied. He was with us from start to finish to make sure everything went well. More