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Crown Dodge Chrysler Jeep RAM

Ventura, CA

4.2
1,149 Reviews

6300 King Drive

Ventura, CA

93003

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Showing 1,149 reviews

March 23, 2021

Hustlers, high pressure sales, crooked, say anything to make a sale. If they think they're losing you as a customer they treat you rudely, disrespectful, talking down to you and even walk a way from you More

by Frost
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrod Thomas, Johnny Mikhail
Mar 23, 2021 -

Crown Dodge Chrysler Jeep RAM responded

Mary, we regret to see you feel this way about our dealership. We operate with the best possible intentions and our customers are always important to us. We'd be happy to discuss your concerns directly. Please feel free to reach out, Terry Vasquez - Executive Assistant/Customer Relations Manager - 805-639-8222

March 19, 2021

Came in with my daughter who had a very specific need and a challenging credit situation. Maximus not only was professional in showing us the vehicle and all the features but he also diligently worked with t More

by jburgess0306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Luis
Mar 19, 2021 -

Crown Dodge Chrysler Jeep RAM responded

We're so glad Maximus could make it happen! Thanks for visiting us at Crown Dodge Jeep Ram, and for taking the time to leave us this review. We look forward to the opportunity to work with you again in the future!

March 17, 2021

Great customer service, knowledgeable, helpful, and communicative. Great to work with. They came through for me many times, always doing whatever they can. I am thankful. More

by Tasha Alonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Moran, Deana Schmidt, Johnny Lemuz
Mar 18, 2021 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Crown Dodge Jeep Ram, and for your business. We are thankful to have you as a customer, Tasha!

March 16, 2021

How I wish I could give negative stars to indicate how much you should NOT give this group of dishonest vultures your hard earned money. I was repeatedly told I could not purchase the vehicle for any More

by vitruvian.duck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Mikhail, Aaron Lane
Mar 23, 2021 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to bring your concerns to our attention. We understand your frustration and hope you'll contact us if you have more information you'd like to add to help resolve the situation. Thank you, Terry Vasquez - Executive Assistant/Customer Relations Manager - 805-639-8222

Mar 24, 2021 -

vitruvian.duck responded

Here's more information: Stop employing dishonest tactics to sell consumers things they don't want or need. Stop telling lies like "our insurance company requires us to add this feature". Start by firing your dishonest sales people and hiring honest ones. But since this behavior is taught from the top down, I bet the only way to "resolve the situation" is to get rid of the general manager who condones and promotes these practices. Since that won't happen, I'm on a mission to warn other consumers to not buy at your dealership.

March 12, 2021

I would not recommend this dealer. They snuck in too many fees that they had said came with the price of the car. They have the new thing called FOREVER WARRANTY. You have to pay the fee for that, it is an a More

by Daisy_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Luis
Mar 12, 2021 -

Crown Dodge Chrysler Jeep RAM responded

We appreciate the great feedback about Maximus and our team! Thanks for your business, from all of us here at Crown Dodge Jeep Ram and we'll see you next time!

Mar 24, 2021 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share this feedback. We're sorry to hear of your frustration and would like the opportunity to go over the specifics of your sale with you in greater detail. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thanks, Terry Vasquez - Executive Assistant/Customer Relations Manager - 805-639-8222

March 10, 2021

Went To o credit wants to keep met Maximus Very Helpful Salesman He Help Me Yet get A New Jeep Thank you great people. Go in More

by sabrinagwen.7good
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Frizell, Jarrod Thomas, Roberto Cardenas, Max Luis, Aaron Lane
Mar 10, 2021 -

Crown Dodge Chrysler Jeep RAM responded

Congratulations on your new Jeep! We'll tell Maximus they made your visit a five-star experience! Thanks for the review!

February 11, 2021

Great service and Johnny Lemuz was more than helpful regardless of what the other customer on this review said about him. Johnny not only was helpful but he was very accommodating. He offered me a loane More

by TylerDylan21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lemuz
Feb 11, 2021 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for this positive feedback, Tyler! Johnny will be so glad to hear your kind comments. Thanks for choosing Crown Dodge Jeep Ram!

November 08, 2020

Worst experience that I ever had, worst dealer in the county. I went in to check out a car once we sat down and went over the price and numbers like you usually do I got approved. My sales guy was more More

by Worst place to buy a new car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan main guy that runs this place
Nov 09, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Good afternoon, we would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us at your earliest convenience. Thank you, we look forward to speaking with you.

October 22, 2020

Best customer service I've experienced in a long time. Johnny is extremely helpful, attentive, caring, knowledgeable and I am beyond thankful for the services provided. He gets stuff done in a timely mann More

by hwarfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff, Johnny Lemuz
Oct 23, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Thank you very much for such a great review! We work hard to offer the best service possible, and I am happy that reflected on your last visit. I will pass along the kind words to Johnny and Cliff! Don't hesitate to reach out if there is anything else we can help you with.

October 08, 2020

This place is a rip off. Salesman as well as finance are Shady as xxxx. I almost went to jail because of there scandalous tactics. Stear clear of this Shady dealership, they will rip you off and not think t More

by Youl lost this customer for good
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Schwartz, Luis Ramos, David Azizi
Oct 09, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Hi, I apologize for the circumstances that led you to this review. At Crown Dodge, we are committed to providing a positive experience, and I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience.

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