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Crown Dodge Chrysler Jeep RAM

Ventura, CA

4.5
1,146 Reviews

6300 King Drive

Ventura, CA

93003

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Showing 1,146 reviews

July 23, 2020

Down to earth gentleman, help us get the car we wanted. Made sure it was washed clean, detailed and ready to hit the road. Fantastic! More

by Herrera
Recommend Dealer
Yes
Employees Worked With
Max Luis
Jul 24, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for your positive experience. Your feedback is greatly appreciated. Come see us again sometime. Hope you have a wonderful day!

July 16, 2020

It's better to drive 1,000miles than deal with this place Worst customer service experience of my life. Service writer Johnny Lemuz was rude, dismissive and did not help at all (appointment was with him). Man More

by meadwhippo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Lemuz
Jul 22, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for bringing these concerns to my attention. I apologize on behalf of our team for not providing you with the service that you deserve. Customer satisfaction is a top priority here. We will address your experience with our team to ensure this lack of customer service does not happen again.

July 11, 2020

Exceptional Salesperson Jorge Schweizer Jorge Schweizer ~ An outstanding professional with my Rubicon. Made buying process easy. Knowledgable and answered all questions. Call Jorge for any More

by adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Schweizer
Jul 24, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Congratulations on the Rubicon, Adam! Thank you for taking the time out of your day to tell us about your experience with Jorge. We hope to be of service to you again! Take care!

July 01, 2020

Jorge did a good job trying to match our car choices with our budget. He took time to go over all the features of the car before we took it home. More

by dmeacham
Recommend Dealer
Yes
Employees Worked With
Jorge Schweizer
Jul 01, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Congratulations on your purchase! We are very pleased that Jorge was able to provide great service. Please do not hesitate to contact us if you need anything. Have a great day!

June 17, 2020

Poorly Trained People My wife and I wanted to get a 2020 Wrangler 2 door. We dealt with a guy named Toni who we had to ask what his name is. He boasted about how great he More

by warren.peskin
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Jimenez
Jul 22, 2020 -

Crown Dodge Chrysler Jeep RAM responded

We have read your review and we would like to extend an apology for not meeting your needs and expectations. It's important to us that we satisfy every customer and you really help us by bringing these inconsistencies to our attention. Your comments will be addressed with our team to ensure we improve upon these issues. Thank you.

June 12, 2020

Jordan who’s not listed here and max were the guys that I dealt with and they were fantastic they gave me a great deal and took great care of me and took the time to find what I really wanted and didn’t pres More

by Dominickmiller2015
Recommend Dealer
Yes
Employees Worked With
Luis Ramos, Aris Khairzada, Max Luis, Johnny Lemuz
Jul 24, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to give your feedback! We appreciate it and are glad that Jordan and Max were able to take care of you! Looking forward to seeing you again. Please let us know about your future experiences!

June 12, 2020

I worked with Jordan and Maximus. They got me a great deal on the truck I helped my son get. They were very professional and nice. I would definitely recommend them to a friend. More

by Angela J
Recommend Dealer
Yes
Employees Worked With
Jordan S, Max Luis
Jul 24, 2020 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for the review, Angela! Jordan and Maximus are great to work with. We hope your son enjoys the truck!

June 10, 2020

They never get back to you Over 1 week ago I ordered a electronic brake controller for my Ram 1500. I was told it would be in the following week. When I called to check the stat More

by motorhed68
Customer Service
Price
Recommend Dealer
No
Employees Worked With
unknown
Jul 22, 2020 -

Crown Dodge Chrysler Jeep RAM responded

We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail.

April 17, 2020

Excellant We were treated with respect and care by Johnny Lemuz . He provided us with a loner and called often with updates. All in all, very good service!Than More

by gatekeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lemuz
April 16, 2020

Very friendly staff. Good service! A little Pricey for the service. But good after all. Erick helped me with my service. He did a great job. More

by Veronicavillafana
Recommend Dealer
Yes
Employees Worked With
Erick
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