
Crown Dodge Chrysler Jeep RAM
Ventura, CA
Filter Reviews by Keyword
By Type
Showing 1,146 reviews
It's better to drive 1,000miles than deal with this place Worst customer service experience of my life. Service writer Johnny Lemuz was rude, dismissive and did not help at all (appointment was with him). Man Worst customer service experience of my life. Service writer Johnny Lemuz was rude, dismissive and did not help at all (appointment was with him). Management didn't seem to care and another service writer, Eric, told me that Johnny's behavior was normal and he treats customers bad often. This is unbelievable that a business would continue to employee someone as unprofessional as that. Every team member I encountered at this dealership looked miserable like they hated their job and NONE seemed to care about any customer at all. I saw 5 or 6 different service customers all wandering around looking for help with not one employee jumping in to help. I can't believe this place has been in business as long as it has, I seriously have never been to a worse dealership in my life. STAY AWAY FROM CROWN DODGE, I'd rather drive 1,000 miles than be treated like this again. More
Exceptional Salesperson Jorge Schweizer Jorge Schweizer ~ An outstanding professional with my Rubicon. Made buying process easy. Knowledgable and answered all questions. Call Jorge for any Jorge Schweizer ~ An outstanding professional with my Rubicon. Made buying process easy. Knowledgable and answered all questions. Call Jorge for any of your car needs. More
Jorge did a good job trying to match our car choices with our budget. He took time to go over all the features of the car before we took it home. our budget. He took time to go over all the features of the car before we took it home. More
Poorly Trained People My wife and I wanted to get a 2020 Wrangler 2 door. We dealt with a guy named Toni who we had to ask what his name is. He boasted about how great he My wife and I wanted to get a 2020 Wrangler 2 door. We dealt with a guy named Toni who we had to ask what his name is. He boasted about how great he is. We had a deal. We were clear on what we wanted to put down, the length of the lease, mileage per year and monthly payment. He said he could not give us that and we left. He followed us to our car and said we had a deal. My wife asked what the length of the lease was and he said 54 months. It was as if he never listened to us. If I could rate this experience a no star I would. Terrible experience. At this point, only the owner could sell us a car and we would want any commission earned to be taken off the sticker. Toni is a hustler, does not listen and he was all over the place. We were not being unreasonable and vey clear from the beginning what we wanted. More
Jordan who’s not listed here and max were the guys that I dealt with and they were fantastic they gave me a great deal and took great care of me and took the time to find what I really wanted and didn’t pres dealt with and they were fantastic they gave me a great deal and took great care of me and took the time to find what I really wanted and didn’t pressured into a truck I didn’t want. 10 out of 10. The best place to buy a dodge in the area in my opinion and I’ve been to a lot of dealerships around and they are by far the best. More
I worked with Jordan and Maximus. They got me a great deal on the truck I helped my son get. They were very professional and nice. I would definitely recommend them to a friend. deal on the truck I helped my son get. They were very professional and nice. I would definitely recommend them to a friend. More
They never get back to you Over 1 week ago I ordered a electronic brake controller for my Ram 1500. I was told it would be in the following week. When I called to check the stat Over 1 week ago I ordered a electronic brake controller for my Ram 1500. I was told it would be in the following week. When I called to check the status I was told that the part was on national back order and it would be September before it came in. They never told me that when I ordered it and I found the same part on line for $50 less and it will be shipped out today. More
Excellant We were treated with respect and care by Johnny Lemuz . He provided us with a loner and called often with updates. All in all, very good service!Than We were treated with respect and care by Johnny Lemuz . He provided us with a loner and called often with updates. All in all, very good service!Thank you, Kathleen Tepper More