Crown Dodge Chrysler Jeep RAM
Ventura, CA
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They never get back to you Over 1 week ago I ordered a electronic brake controller for my Ram 1500. I was told it would be in the following week. When I called to check the stat Over 1 week ago I ordered a electronic brake controller for my Ram 1500. I was told it would be in the following week. When I called to check the status I was told that the part was on national back order and it would be September before it came in. They never told me that when I ordered it and I found the same part on line for $50 less and it will be shipped out today. More
Excellant We were treated with respect and care by Johnny Lemuz . He provided us with a loner and called often with updates. All in all, very good service!Than We were treated with respect and care by Johnny Lemuz . He provided us with a loner and called often with updates. All in all, very good service!Thank you, Kathleen Tepper More
Extreme professionalism. Kelsey Moran is extremely professional, courteous, and very organized. She made my entire service issue a breeze. Johnny in service as well. Great staff effort. professional, courteous, and very organized. She made my entire service issue a breeze. Johnny in service as well. Great staff effort. More
Great service especially with everything going on with social distancing! My service was very informative, respectful of distance, and kept me up to date about vehicle. I recommend this service departme social distancing! My service was very informative, respectful of distance, and kept me up to date about vehicle. I recommend this service department to all my friends. More
Service was standard.. Communication by Brian was Terrible . Vehicle not ready as promised.. Service Dept lost my Lock Key To my Rims... Very Disappointed!! Got home in Ojai, Ca and had to tur Terrible . Vehicle not ready as promised.. Service Dept lost my Lock Key To my Rims... Very Disappointed!! Got home in Ojai, Ca and had to turnaround and drive back to dealer.. No follow through.. More
Great. Mostly worked with darrren Stewart. He was knowledgeable and helpful. My one wish is that I could have gotten more for my trade in. knowledgeable and helpful. My one wish is that I could have gotten more for my trade in. More
Cliff is super- service advisor.. very helpful and cashiering staff as well!! Good job everyone!!look forward to using you for years to come🌻 very polite staff!! cashiering staff as well!! Good job everyone!!look forward to using you for years to come🌻 very polite staff!! More
Overall a pleasant and ethical experience. My salesperson was Maximus. He was great, very easy going and didn't waste time. His managers and finance officer were equally great to work with, they definitely h was Maximus. He was great, very easy going and didn't waste time. His managers and finance officer were equally great to work with, they definitely have some options for the credit challenged individuals like myself. I didn't have to drive far for the van I bought and now I have a dealership close by that I'll be going to for service for the years to come due to there great customer service. Thanks Crown 👍. More

