Crown Dodge Chrysler Jeep RAM

Terrible having to wait 1 hour before you have a scheduled appointment! Totally poor business! Apologies after apologies doesn’t help! Bad service for me scheduled appointment! Totally poor business! Apologies after apologies doesn’t help! Bad service for me More

Took in my Jeep Wrangler 2018 for service and another issue. Taken care of quick and was set up with a rental. Issue was solved with In two days. When I came back to pick up my Jeep service was great and issue. Taken care of quick and was set up with a rental. Issue was solved with In two days. When I came back to pick up my Jeep service was great and my Jeep was washed and is driving great. Brian and Robert were on it. More

I am so pleased with this recent experience. My daughter had previously purchased a used car from Crown and was really taken advantage of. And while I understand that salesman are in this business to make m had previously purchased a used car from Crown and was really taken advantage of. And while I understand that salesman are in this business to make money, this was way beyond that. And besides paying way too much for her car, she didn’t like it! I came back into the dealership with her and we met with Darren Stewart. He was just great! He helped my daughter get into a car she really loves at a price that was much more than just fair. For this we are very grateful. After a really great interaction with Darren and getting my daughter a great car, we were helped by George in finance. He is great, too! Honest and patient. And really fun to talk to! These two men changed my entire opinion of this dealership. Thank you! More

Again I have had a great experience at a Again, as with other times, I have had a good experience at this dealership service center. Johnny Lemuz who helped me, with arranging the service fo Again, as with other times, I have had a good experience at this dealership service center. Johnny Lemuz who helped me, with arranging the service for my grand cherokee, was exceptional. Explained everything and answered all the questions, gave me updates and followed up. Great customer service. Everyone I spoke to, were helpful. Even though I do not live close, I would come back. More

Fast and easy. Aaron was great to work with. I told him my needs and he delivered without the back and forth. They say the key to success is to deliver more than what the customer paid for and I got that f my needs and he delivered without the back and forth. They say the key to success is to deliver more than what the customer paid for and I got that from Aaron. He will be very successful. More

TREAT OTHERS THE WAY YOU WOLD LIKE TO BE TREATED This review is a little late. Several months ago I went to Crown Dodge for an Oil Change. When I purchased my Dodge Durango, X amount of Oil Changes This review is a little late. Several months ago I went to Crown Dodge for an Oil Change. When I purchased my Dodge Durango, X amount of Oil Changes were included. The Service Guy that checked me in stated that the amount of Oil Changes have expired and I would have to pay for all future Oil Changes. I was not happy. This was not explained to me when I purchased my vehicle. I went to find my Sales Person. He stated he couldn't do anything and brought me over to see Mr. Dave Weber. Dave was amazing. He took his time, allowed me to explain everything that happened, and understood my situation. He had a few words with my Sales Person, then stated to me that he would make things right. I thanked him for being so fair and empathetic and he said..."I BELIEVE THAT YOU SHOULD TREAT OTHERS THE WAY YOU WOULD LIKE TO BE TREATED." Thank you Mr. Weber for taking a horrible experience and turning it into a testimony in restoring my faith in Humanity. More

The Service Management has a bad attitude and blames computers and an out dated shop for why they couldn’t fix my car. Will not use this repair shop again. computers and an out dated shop for why they couldn’t fix my car. Will not use this repair shop again. More

It was a straightforward deal with no pressure. My only concern was buying a truck at my age. That was the fault of whoever stoled my truck. The staff was very cooperative and made it a good experience. Th concern was buying a truck at my age. That was the fault of whoever stoled my truck. The staff was very cooperative and made it a good experience. Thanks More

I bought my car on Jan 2 and I was told I would have 45 days until my first payment was due. I got a letter saying my first payment is due on Feb 1. I called the salesman that helped me with the car and he days until my first payment was due. I got a letter saying my first payment is due on Feb 1. I called the salesman that helped me with the car and he said just come in and we’ll fix it. I came in and talked to a finance officer and she told me it can’t be changed and I should have read my contract and it stated Feb 1st. I’ve now had this car for almost a month and still haven’t gotten a call for when I can get the tint put on. I could have saved money and went to a tint shop and gotten it done on the same day. The only reason I did it here is because I was told I would get a loaner car while they do the work, which after reading my contract I see also is not true. Now do I love the car, yes. Do I feel like I got cheated, not really. It’s the inconvenience of it all. I shouldn’t be told one thing and not get it. That’s a real bad sales tactic. Moral of the story, don’t believe what they say. Believe what’s on your contract and read every single page before signing it. I will definitely not buy another car from here, nor will I recommend anyone else too. More

Jorge schweizer was very helpful to get a car thanks so much we live our new jeep Parriot, highly recommended him whe you look for your new car much we live our new jeep Parriot, highly recommended him whe you look for your new car More