
Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Darren and Aaron was great! Made our purchase very smooth and easy... Darren Handled everything for the most part. I’m very happy with my choice in the dealership. If I can suggest, you need cookies for you and easy... Darren Handled everything for the most part. I’m very happy with my choice in the dealership. If I can suggest, you need cookies for your customers!! More
Great experience in buying from this dealer . Not only did I get the truck I always wanted along with the deal I wanted ... I also made Few new friends. did I get the truck I always wanted along with the deal I wanted ... I also made Few new friends. More
3 Years of Poor Service 1. The website after 3 years still will not let me sign in, or book appointments. 2. The Service Department personal are overworked and most of the 1. The website after 3 years still will not let me sign in, or book appointments. 2. The Service Department personal are overworked and most of the time act irritated if you have a question. 3. Even with a scheduled appointment it is a ridiculously long process to get checked in. More
Always happy with their work but wasn't happy with the checkout process as I was told the indirect price - TWICE! Gratefully the Cashier honored the last price I was quoted. They (svc dept, I guess) lied checkout process as I was told the indirect price - TWICE! Gratefully the Cashier honored the last price I was quoted. They (svc dept, I guess) lied & said they spoke with my father, he wasn't even around for them to speak to. Very grateful they did the right thing & honored the quoted price. Thank you! More
DO NOT CARE ABOUT CUSTOMERS! There is no such thing as Customer Service here. They fake smile at you, and recite their corporate scripts, but if they can't make money from you, t There is no such thing as Customer Service here. They fake smile at you, and recite their corporate scripts, but if they can't make money from you, they do not care! I have been having reoccurring issues with my Jeep, which is still under warranty. A simple part replacement would solve the issue, and I would be happy, but they refuse to order the part, citing "compatibility issues" which, is still not a problem for the customer. Also, if there are compatibility issues with certain phones and how they interact with their vehicles, then they are at the very least guilty of false advertisement as no where in the vehicle manuals, dealer documentation or advertisements that only some devices may work with their internal systems. Again, they looked at my under warranty vehicle, ran some tests that had already been done before AND was documented (which they had access to) and the end result was still that they weren't going to fix the issue. DO NOT EVER DO BUSINESS WITH THIS DEALERSHIP! More
Simple and easy! Angel Bay helped me a lot with purchasing my new 2019 Dodge challenger! He answered all of my questions and more. I would recommend Angel Bay to famil Angel Bay helped me a lot with purchasing my new 2019 Dodge challenger! He answered all of my questions and more. I would recommend Angel Bay to family and friends looking for a new car or truck at crown dodge Ventura. More
Excellent service One of the best service departments I’ve ever had to deal with! Isabelle was kind and made sure I was completely happy and taken care of. One of the best service departments I’ve ever had to deal with! Isabelle was kind and made sure I was completely happy and taken care of. More
Will never purchase or reccomdand this dealership! I absolutely will never come to this place again, I was sold a car with a major prior issue. Only had car for 4 months and heater coil somehow just I absolutely will never come to this place again, I was sold a car with a major prior issue. Only had car for 4 months and heater coil somehow just went out? Dealership try to charge me crazy about instead making this right. Shame on you!!!! More
Friendly but slow and not well informed I took my car in for an oil change, I was previously told it would take 4 hours. I can do this myself in 30 minutes if I had the oil. Anyway it did ta I took my car in for an oil change, I was previously told it would take 4 hours. I can do this myself in 30 minutes if I had the oil. Anyway it did take nearly 4 hours. The service writer was a nice guy but couldnt tell me what sort of oil they used for my car, which was the only reason I went there in the first place. I dont have confidence that they used the right oil. More