Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Dodge Chrysler Jeep RAM
Ventura, CA
1,146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,146 reviews
October 15, 2019
Best salesman ever Jorge was very helpful and make my new car buying experience very easy, love my new Dodge Challenger SRT, I highly recommend him for all your car nee Jorge was very helpful and make my new car buying experience very easy, love my new Dodge Challenger SRT, I highly recommend him for all your car needs More
by Irving
Employees Worked With
Jorge Schweizer
October 14, 2019
No game playing got a good price They had the car and had a nice no nonsense experience I dealt with the Internet sales person Darren and he was very good about not playing games and They had the car and had a nice no nonsense experience I dealt with the Internet sales person Darren and he was very good about not playing games and her seeing how much she could get but gave me a nice fair price More
by Chris
Employees Worked With
Darren Stewart , Aris Khairzada
October 14, 2019
Not satisfied with the Service advisor person in service The service advisor was not professional Rude and and not been truthful with his statement As for me I would not like to be Helped with this person i The service advisor was not professional Rude and and not been truthful with his statement As for me I would not like to be Helped with this person if he is the only option could help me I would prefer to go somewhere else More
by Main
Employees Worked With
Scott Shannen
October 12, 2019
Very happy Great customer service . Very happy with the write up process, the service and the follow up. I would recomend the service department and will be back Great customer service . Very happy with the write up process, the service and the follow up. I would recomend the service department and will be back More
by Noname
Employees Worked With
Johnny Lemuz
October 12, 2019
Terrible It took me 4 (1. To check key stock and made appt 2. Went to appt and they sold the key so had to order another. 3. Went to appt and computers were do It took me 4 (1. To check key stock and made appt 2. Went to appt and they sold the key so had to order another. 3. Went to appt and computers were down. 4. Went to last appt and finally got key) visits to get a replacement key and therefore it was very disappointing. More
by Lauri
Employees Worked With
Dave Weber, Johnny Lemuz
October 12, 2019
Johnny helped me get my key And program I purchased a vehicle at a different dealership and they would not give me a second key. Johnny greeted me and informed me a laser cut key had to be m I purchased a vehicle at a different dealership and they would not give me a second key. Johnny greeted me and informed me a laser cut key had to be made from Chrysler and I would have to have it ordered and return than to have it programmed . I realize the other dealership was at fault and I had no guarantee but the service I received from Johnny was outstanding he had it done while I waited. . I will return for service to visit my new service guy. More
by Daisygreen@44
Employees Worked With
Johnny Lemuz
October 11, 2019
Best salesman ever Jorge was very helpful and friendly, love my new 2016 Chrysler Town and Country, I highly recommended him, I will buy my next car from him, I made the Jorge was very helpful and friendly, love my new 2016 Chrysler Town and Country, I highly recommended him, I will buy my next car from him, I made the best choice! More
by Francisca
Employees Worked With
Jorge Schweizer
October 10, 2019
Great experience! Very happy with Jorge Schweizer and Crown Dodge. He made it very easy and pleasant the experience of purchasing my new vehicle. I highly recommend him Very happy with Jorge Schweizer and Crown Dodge. He made it very easy and pleasant the experience of purchasing my new vehicle. I highly recommend him and definitely I will buy my next car from him. I love my new Jeep Wrangler! More
by Val
Employees Worked With
Jorge Schweizer
October 08, 2019
Poor Customer Service I called on Tuesday 9/17/19 to check status of our Pacifica van.@ 3pm.Was left on hold for 58 minutes. Unacceptable! Kept getting transferred three t I called on Tuesday 9/17/19 to check status of our Pacifica van.@ 3pm.Was left on hold for 58 minutes. Unacceptable! Kept getting transferred three times.After nearly an hour on hold, I was told the alternator was on order.It wont be here until Thursday or Friday.We have already waited a week.Seems like an alternator could have been found at another dealer and brought to your dealership in a week.Or obtained from another vehicle on your lot?You should keep such a common part in stock.Then, when Duane called on Thursday to say”Your van is ready for pick up,I was told the courtesy shuttle doesn’t come to Ojai.My husband is unable to drive at this time.I needed a ride to your dealership.They finally agreed to pick me up.Why so many hurdles to get a simple servicing on our vehicle?You have been in business for 40 years.No excuse for poor customer service!!😢 I’m sure happy that the van was under a lease warranty, so it was no cost to us. More
by Pacifica Service
Employees Worked With
Duane, Roberto Cardenas
October 08, 2019
I went in because of a recall. My car was repaired and I requested an oil change too. Everything was taken care of I had my car the next morning. I was provided a car from Hertz. I recommend Crown Dodge. requested an oil change too. Everything was taken care of I had my car the next morning. I was provided a car from Hertz. I recommend Crown Dodge. Brian was courteous and very efficient. Thank you Brian. More
by Lilly
Employees Worked With
Brian
