Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Dodge Chrysler Jeep RAM
Ventura, CA
1,146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,146 reviews
July 10, 2019
A/C not cooling I checked in with Steve at my appointment time. I needed to leave my car, got a rental car from Crown. Steve called me later that day and said the com I checked in with Steve at my appointment time. I needed to leave my car, got a rental car from Crown. Steve called me later that day and said the compressor was bad, had to order a part. Steve called me to tell me the part they received was the wrong part and I would get my car back on Monday. I did and the A/C is working great. Thank you Steve for keeping me informed. More
by lehooper
Employees Worked With
Steve, don't know his last name.
June 28, 2019
Disorganized, Made appointment for a recall repair a week in advance . Arrived at 8am the service writer was not available so I gave the key to another person in se Made appointment for a recall repair a week in advance . Arrived at 8am the service writer was not available so I gave the key to another person in service. I called later in the afternoon they said it was done so I drove 30 miles to pick it up. I asked the service writer for the key, he said that he didn’t know it was there so mouthing was done. So I left it another day said it will be done by 11:30 and will call me. Finally called at 2. More
by Airgasm
Employees Worked With
Cliff
June 21, 2019
Oil service I was concerned because this was my first visit to Crown Dodge and I did not have an appointment. I needed to get an oil change because I was called o I was concerned because this was my first visit to Crown Dodge and I did not have an appointment. I needed to get an oil change because I was called out of town on short notice. I arrived early and was greeted by Rebeca in a friendly and professional manner. I asked about getting an oil change without an appointment. I was presented with several options and chose a 4-time plan good for 2 years. I was asked to wain in the customer lounge and everything was done I a little over an hour. Great work guys More
by LennyV
Employees Worked With
Rebeca
June 21, 2019
Service JP We have brought our vehicle to Crown on several occasions. We have dealt with JP the past couple years. By far JP is the best at Communicating and doi We have brought our vehicle to Crown on several occasions. We have dealt with JP the past couple years. By far JP is the best at Communicating and doing whatever it takes for the customer. He’s friendly, knowledgeable and just all around a great guy. He guarantees the work done and done right. We will continue to bring our car back because of him. JP THANK YOU!! More
by E.Centeno
Employees Worked With
JP Service Department
June 12, 2019
They lie, cheat and steal If you are a young lady and not 100% sure about how to buy a car then they will steal from you. Everyone be aware of the shady finance department. The If you are a young lady and not 100% sure about how to buy a car then they will steal from you. Everyone be aware of the shady finance department. They will pack your payment with product and then glaze over the paperwork in hopes that you won’t notice. Then when confronted they will try to deny and say it was your fault. They are doing illegal things and they are blatantly stealing money. They also use lies like “you get this interest rate because of your age” ... their finance department is dirty and I hope the authorities get involved to crack down on the blatant cheating and stealing that takes place. More
by Feel violated
Employees Worked With
Willy Ellis, Jose Valencia, Jarrod Thomas, Jorge Schweizer, David Azizi, Johnny Mikhail, Tony Jimenez, Roberto Cardenas, Edward Nunez, Aaron Lane
June 04, 2019
Excellant service Great friendly service and quick repairs. Excellant communication from the service dept. Sales has the best inventory of vehicles in southern Californ Great friendly service and quick repairs. Excellant communication from the service dept. Sales has the best inventory of vehicles in southern California. I've checked other dealerships when I'm in the market for a vehicle but always end up buying at Crown Dodge. More
by Rich@mmc
Employees Worked With
Steve #3302
May 27, 2019
Oil and filter change On May 25 I went to Crown Dodge for an oil and filter change. I knew I should have checked my receipt before heading home from dealership because I' On May 25 I went to Crown Dodge for an oil and filter change. I knew I should have checked my receipt before heading home from dealership because I've bad experiences there before. When I arrived , I requested a "synthetic " oil change. When I got home and checked my receipt I found that I had received a " semi- synthetic " oil change. Not what I requested !!! So now, I will have to return to Crown Dodge service and wait " again " another half hour or more while they do what they were supposed to do in the first place. Can't they even get an oil and filter change correct !!!!!! Fed up. ! More
by Frustrated
Employees Worked With
Wayne
May 26, 2019
Buy a car They are wonderful workers. The seller gave us a good price. Jesse was taking care of all the questions that we have. I can recommend him with another They are wonderful workers. The seller gave us a good price. Jesse was taking care of all the questions that we have. I can recommend him with another people. More
by julia.arroyom
Employees Worked With
Jesse
May 26, 2019
Great Darren did everything he could to get us our jeep Crown jeep staff was the best Darren and Eden are the best they worked hard to get us into our new jeep. Thank you everyone class act. Crown jeep staff was the best Darren and Eden are the best they worked hard to get us into our new jeep. Thank you everyone class act. More
by Traci
Employees Worked With
Darren Stewart, Eden Perez
May 12, 2019
Service Had an oil change and they tripled check an issue I had with my reverse camera. They also had a loaner car ready for me as well. Great customer servic Had an oil change and they tripled check an issue I had with my reverse camera. They also had a loaner car ready for me as well. Great customer service. More
by Art Salas81
Employees Worked With
Steve in service
