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Crown Dodge Chrysler Jeep RAM
Ventura, CA
1,146 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,146 reviews
March 08, 2019
Pleasurable experience and great result Angel Bay was my salesman, he was thoroughly knowledgeable and very accommodating to all my questions. He made the whole experience of purchasing a ne Angel Bay was my salesman, he was thoroughly knowledgeable and very accommodating to all my questions. He made the whole experience of purchasing a new car very delightful and delivered and excellent results More
by VT
Employees Worked With
Angel Bay
March 06, 2019
Everyone at crown dodge is awesome! JP IS THE COOLEST AND I WOULD RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS! All the cashiers and other staff were very friendly and extremely attentiv JP IS THE COOLEST AND I WOULD RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS! All the cashiers and other staff were very friendly and extremely attentive and helpful A+ al the way! More
by Rick jackson
Employees Worked With
JP Henricksen
March 02, 2019
My car was fixed, but left a mess. I brought my Jeep in for warranty work, leak in the T top. First appointment they kept it almost 2 days, but nothing was done on it, so I took it bac I brought my Jeep in for warranty work, leak in the T top. First appointment they kept it almost 2 days, but nothing was done on it, so I took it back as I needed it for the weekend. The second appointment the car was kept about a week, but they did arrange for a loaner. When I picked up the car, the water spotting on the windows and mirrors was awful. Evidently during multiple water tests the water was allowed to dry. The car wash did not remove the majority of the spotting. I had to use some low strength vinegar to remove all the spots. Where’s the quality control that makes sure the vehicle is presentable for the customer? I appreciate that my car has been fixed (awaiting the first real rain) but leaving the car in that condition was unacceptable. If this happens again to me at this dealership, I will be seeking service some where else. I will say that working with Cliff was very good More
by DaveH
Employees Worked With
Cliff Svc advisor good to work with
February 23, 2019
Jp killed it I am the manager of Ventura collision Center. I was referred to jp through your parts department. He is a pleasure to work with. He calls when he say I am the manager of Ventura collision Center. I was referred to jp through your parts department. He is a pleasure to work with. He calls when he says he’s going to, & follows through on all of his commitments. Very happy to have been referred to him. He is the sole reason for this review More
by VCC
Employees Worked With
Johnny Lemuz
February 13, 2019
Service I have had issues with this facility years ago. I don’t know what changed. My service man was / is Scott, he got our truck in and serviced with no iss I have had issues with this facility years ago. I don’t know what changed. My service man was / is Scott, he got our truck in and serviced with no issues the last 2 times I’ve had to take it in. His attention to detail is great, has great customer service and I’m happy about taking our truck in to be looked at when needed More
by Powtie
Employees Worked With
Scott Shannen
February 12, 2019
Very accommodating, No games, great customer service Great customer service. No games, straightforward and honest. Felt good about the deal. Great selection of cars. Got exactly what we wanted. Great fol Great customer service. No games, straightforward and honest. Felt good about the deal. Great selection of cars. Got exactly what we wanted. Great follow up and got us the price we were comfortable with. More
by Jeepwrangler
Employees Worked With
Mario Amparan, Richard Schwartz, Aris Khairzada
February 03, 2019
They lied This dealership told me they had a one owner used car, that was a trade in.I drove 90 miles to look at the car,the car fax didn't reflect one owner. C This dealership told me they had a one owner used car, that was a trade in.I drove 90 miles to look at the car,the car fax didn't reflect one owner. Come to find out the dealership was the owner. Bad business. More
by skipcriag
Employees Worked With
Sales manager
January 29, 2019
My experience with Crown Dodge My car took a bit longer then I expected it to but so glad it did because ir was fixed right. Everyone was so nice and helpful which made a difference My car took a bit longer then I expected it to but so glad it did because ir was fixed right. Everyone was so nice and helpful which made a difference in my experience! More
by Luv.myJeep
Employees Worked With
Robert Sanchez, JP, WAYNE , Dave Weber, Sheyanna Eaton, Kelsey Moran
January 22, 2019
Great service and offer. Got a Grand Cherokee around the budget price we were looking for that I regret not coming in sooner, excellent dealership. service and offer. Got a Grand Cherokee around the budget price we were looking for that I regret not coming in sooner, excellent dealership. More
by Roa21
Employees Worked With
Mario A., Aris Khairzada
January 18, 2019
Jeep Wrangler unlimited service Owning a Jeep since 2009 I bought it at the Ventura Kirby dealership before crown took over I typically do most of the maintenance myself and overa Owning a Jeep since 2009 I bought it at the Ventura Kirby dealership before crown took over I typically do most of the maintenance myself and overall the Jeep has been trouble free for 10 years. Jeeps are the most reliable cars I’ve owned. This is number 3. With that said my Jeep has a lifetime powertrain warranty and every 5 years requires a dealer inspection. After reading many of the reviews of crown I was hesitant to bring it in. The first 5 year inspection took them all day when’s they told me it would be 2 hours. This time for the 10 year I was smart and just dropped it off. Tony Lopez assures me he’s take care of everything for me and make my visit painless. Indeed he did and then some. Everything was as promised and they even went the extra mile on a few things. I can only say it put my hesitation and concern ornery the crown reviews for service to rest. I’d recommend Tony Lopez to anyone needing service at crown. They seem very busy there but he’s a good dude and will take care of you. Thanks again Tony!!! More
by Lifetime Jeep guy
Employees Worked With
Tony Lopez
