
Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Prompt and professional. Mr. Garnett made my 1st visit to the Crown Dodge Service Dept easy, carefree and fast. Very professional and friendly. Even got a free car wash😁 Mr. Garnett made my 1st visit to the Crown Dodge Service Dept easy, carefree and fast. Very professional and friendly. Even got a free car wash😁 More
Great service I went to a few dealerships looking to trade in my lease and nobody was willing to work with me as much as Jorge did at Crown. There's a reason I've n I went to a few dealerships looking to trade in my lease and nobody was willing to work with me as much as Jorge did at Crown. There's a reason I've now bought 3 cars there, they always find a way to make a deal. More
Good experience I had a bad experience buying a car over 10 years ago and hate high pressure salesman. I was dreading having to get a new car. The Crown sales team w I had a bad experience buying a car over 10 years ago and hate high pressure salesman. I was dreading having to get a new car. The Crown sales team was wonderful and I am very happy with our purchase from this dealer. More
Service man was very helpful and got me in for service the e Everyone from service desk to service man tony to the shuttle driver man were very pleasant. The service dept completed my car in a timely manner. I h Everyone from service desk to service man tony to the shuttle driver man were very pleasant. The service dept completed my car in a timely manner. I have been pleased with crow for all the years I have driven jeeps More
Got me right in and out Jim Loveland and Steve Lemus used to help me at Shaver in Thousand Oaks, but they left, I found them at Crown, Shavers loss, Crowns gain Jim Loveland and Steve Lemus used to help me at Shaver in Thousand Oaks, but they left, I found them at Crown, Shavers loss, Crowns gain More
Jeep was a mistake The technology on Cherokee would be great if it worked. Warning light comes on and goes off upon re starting. Drove car down and wasn’t on. Didn’t com The technology on Cherokee would be great if it worked. Warning light comes on and goes off upon re starting. Drove car down and wasn’t on. Didn’t come on when tech drove it 8 miles. Came back on during Drive home. Drove it back to tech and left it running. He did something with software, warning came right back on on my second trip home. More
Sour taste leaving the sealer First I waited 2 weeks for one appointment to took my truck for service, it had 3 recalls, a problem on the transmission and problems on the engine sh First I waited 2 weeks for one appointment to took my truck for service, it had 3 recalls, a problem on the transmission and problems on the engine shutting down at freeway speeds, They had the truck for 2 full days and couldn’t do the diagnosis, either was lack of experience, missing tools or super busy. They didn’t have comunication at all on the first day, Went the second day to see what was going on, I was told that if my truck had recalls I was going to get a loaner, the mechanic refused my loaner truck, So at the end I want it either my loaner truck or my truck, I didn’t get the loaner I took my truck back, the mechanic said some BS and tried to force me to pay $150.00 for a service wasn’t done or leave my truck to finish the work Meanwhile the service manager wasn’t at the store so no one to speak with about this b.s. So NO I DONT RECOMEND THIS DEALER More
Exceptional service The service I received in my 2012 Jeep Cherokee was exceptional. The mechanics and service associate Tony Lopez did a fabulous job of determining the The service I received in my 2012 Jeep Cherokee was exceptional. The mechanics and service associate Tony Lopez did a fabulous job of determining the the issue with my car and repairing it. I've shared my great experience with your dealership with many friends as it was greatly appreciated. More
Great Jorge was awesome helped me with all the questions I had. Made it easy and comfortable to buy a truck with no pressure.I recommended Jorge for anyone Jorge was awesome helped me with all the questions I had. Made it easy and comfortable to buy a truck with no pressure.I recommended Jorge for anyone who wants to buy a new car. More
Horrible customer service Service department takes forever. Waited over 3 hours and they didnt fix my car or tell me it wasn't fixed. I had to go back in and ask why it wasn't Service department takes forever. Waited over 3 hours and they didnt fix my car or tell me it wasn't fixed. I had to go back in and ask why it wasn't fixed. They said they needed to order the parts. Than what took 3 hours? More