Crown Dodge Chrysler Jeep RAM

2nd time customer Best car buying experience thus far and I have purchased 5 cars in my life! No Pressure to Purchadr!! They made the whole thing enjoyable! Best car buying experience thus far and I have purchased 5 cars in my life! No Pressure to Purchadr!! They made the whole thing enjoyable! More

Service check. Took car in for a check of a unusual sound, JP checked me in and one of the serivce guys Freddy Ramos came and checked it out and new instantly what t Took car in for a check of a unusual sound, JP checked me in and one of the serivce guys Freddy Ramos came and checked it out and new instantly what the issues was and took very good care of the car and made sure it got fixed. Thanks you guys I really appreciate it!! They both did 5 star working in making sure I was updated about the issues of the Jeep! More

Good service 4 year old Jeep had to be jumped twice to start it. Brought it in to check charging circuit and battery. Battery would not hold a charge, they repla 4 year old Jeep had to be jumped twice to start it. Brought it in to check charging circuit and battery. Battery would not hold a charge, they replaced the battery which was included in there estimate. Would have appreciated a call to tell us they needed to replace it before they did it. More

Best costumer service I would recommend every one to come by and shop here. The costumer service is spot on and talk about the prices the are amazing. I would recommend every one to come by and shop here. The costumer service is spot on and talk about the prices the are amazing. More

Amazing service After visiting a few different dealerships, I can truly say that the customer service at crown Jeep was hands down the best we received. Maximus the s After visiting a few different dealerships, I can truly say that the customer service at crown Jeep was hands down the best we received. Maximus the salesman did a great job, the info,the questions he answered and yes he brought a smile to us. Thank you for dealing with our concerns and yes we walked away happy and thank you guys. Maximus thank you again. More

So Far, worst experience I've ever had buying a car My review is not so much against Crown Dodge, but rather the Dodge vehicle I purchased. On August 25th, I purchased a 2017 Dodge Charger. After only My review is not so much against Crown Dodge, but rather the Dodge vehicle I purchased. On August 25th, I purchased a 2017 Dodge Charger. After only 2 days in the car, I got a "service shifter" alarm. Also, the service department at Crown called me and said there was a recall on the computer software system, so I brought the car in. After they performed the upgrade, the computer system crashed. That led to them having the vehicle for 2 weeks while they tried to fix it. It required them calling the corporate mechanics because they didn't know how to fix the computer. They ended up having to replace one of the computer components. After I picked up the vehicle, I drove it for 2 days, then began having multiple problems. The check engine light came on. I also had erroneous readings that all of the tires had low tire pressure, and some sort of brown fluid was leaking from under the car. Back to the dealership. They have now had the vehicle for the past 2 1/2 weeks. At this point, I don't even want the car back. As far as I am concerned, this car isn't safe. I just want Dodge to buy the car back and allow me to purchase a vehicle that actually runs. The whole reason I spent so much money on a new vehicle is for the reliability. I am afraid that if they make me take this car back, the computer system will fail while I'm on the freeway and I could seriously hurt or kill someone if I can's stop. Computers seem to have influence over just about everything in cars these days. I have an open case on file requesting a buy back option. The case manager is in Texas, I believe, and she is very difficult to contact. This car is not safe, but I feel like my concerns are being ignored or at least allowed to drag on. I bought this car 5 weeks ago and have only actually driven it for a total of 4 days. The car is still in the service department as I write this review. The dealership itself has tried to be helpful throughout all of this. Alex, my sales manager has been helpful and is doing what he can, but the buy back option is out of his hands. The service manager has been helpful as well. Also, JP my service advisor has been an advocate. Crown Dodge has provided either a rental car or a free loaner vehicle for me while my car has been out of commission. More