Crown Dodge Chrysler Jeep RAM

Excellent Service ... Max was really patient, showing us car to car. =) Driving us around testing the cars. Making sure my mom got the perfect for her. ... Max was really patient, showing us car to car. =) Driving us around testing the cars. Making sure my mom got the perfect for her. More

Good experience! Tristan was a great salesman. I wanted to get a Jeep for off-roading so any would do but he pointed me in a direction I hadn't even thought of and not Tristan was a great salesman. I wanted to get a Jeep for off-roading so any would do but he pointed me in a direction I hadn't even thought of and not for a cent more than what I was looking for. I was hardly thinking interior but now I'll stay comfortable while I go muddin', so thank you Tristan! More

Jeep 2 Purchased my 2nd Jeep today and very pleased with the new design and performance. Also the sales team was personable and professional which brought me Purchased my 2nd Jeep today and very pleased with the new design and performance. Also the sales team was personable and professional which brought me around for a second time . More

Just shopping I went to look at new cars today and met the nicest sales person Edward Nunez. He was her polite and took the time to show me many vehicles. I did not I went to look at new cars today and met the nicest sales person Edward Nunez. He was her polite and took the time to show me many vehicles. I did not purchase today. But thank you Edward for taking the time out of a busy day to show me my many options. I will go bsck and buy from Edward. More

Exellent service and great salesman! We went to see the cars and prices and Jorge Schweizer helped us to get a great quote for us! We went home in the truck we just wanted with the price We went to see the cars and prices and Jorge Schweizer helped us to get a great quote for us! We went home in the truck we just wanted with the price we were looking for!. More

Johnny provided exceptional service Johnny, service representative, took care of my vehicle recalls and a separate issue that was brought to his attention; he was friendly, courteous and Johnny, service representative, took care of my vehicle recalls and a separate issue that was brought to his attention; he was friendly, courteous and attentive. More

Amazing salesman and service I went into Crown Dodge in Ventura with the hope of driving out with a new car and Jorge Schweizer made is possible for us to drive out with a beautif I went into Crown Dodge in Ventura with the hope of driving out with a new car and Jorge Schweizer made is possible for us to drive out with a beautiful Truck. He was very friendly and helpful definitely made our experience amazing. I would like to thank Jorge for all his help and support with the purchase of our new truck 😊 More

Excellent Experience!! If you are looking to buy a vehicle I would definitely recommend Max Luis at Crown Dodge and Jeep in Ventura.. Our experience with Max was very profes If you are looking to buy a vehicle I would definitely recommend Max Luis at Crown Dodge and Jeep in Ventura.. Our experience with Max was very professional and very thorough!! He never made us feel that we had to make a decision and he made sure we were provided with all the information about our Dodge Challenger.. We would definitely purchase another vehicle there!! Thanks Max!!!! More

Terrible service We had a terrible experience at the Crown Dodge Service Department. I spoke with Kristin on Friday. I made an appointment for Monday morning for repai We had a terrible experience at the Crown Dodge Service Department. I spoke with Kristin on Friday. I made an appointment for Monday morning for repairs to our new 2018 Jeep Grand Cherokee. I called at 8 am on Monday to confirm. Kristen confirmed the morning appointment time as between 9 and 10 am. She instructed us to ask for her upon arrival. My wife arrived at 9:05 am. She parked the car and went to one of the offices in the service department. She spoke with Monte about the scheduled repairs. He asked who she had been assigned to. She said that we had only been advised to ask for Kristin. He reacted as if there was no Kristin. He took her to a window where there were three sheets of paper taped up listing the appointments for the day. We were not on the list. My wife insisted that we were instructed to ask for Kristin. He then conceded that he did know Kristin and advised where she could be found. My wife entered the main office area where she found Kristin. Kristin asked where the car was. My wife said it was parked outside. Kristin scolded her for not getting in line. We were not instructed to get in line before. My wife moved the car behind the 20 - 30 cars that were in line. Why were we given an appointment, then placed in line behind 30 cars? What is the purpose of an appointment? When she got to the front of the line, a young man tried to help her. He had to find someone who would work her in, since she was not on the list and had no one assigned to her. The young man was going from one person to another, but they were all saying they were busy. Finally, Monte came to the car and asked what she needed. She told him about the trouble we are having with the car. He said he saw on his tablet that we needed “a loaner”, but there were none available. She said that was fine, she just needed a ride back. He told her she would have to take a shuttle, and there was not one until 11:00. She said okay and waited in the cold waiting room. Luckily a nice shuttle driver came in at 10:25 and offered a ride. At 3:48 pm Monte called to ask what was the purpose of the car being brought in. My wife had to explain the trouble again. The car had been there all day, and they hadn’t looked at it yet. I called at 4:45 and asked when we could pick up the car. Monte said they wouldn’t be able to look at it until tomorrow. I was furious. We had an appointment at 9 am! We had been without the car for an entire day, and now they were going to keep it another day. I told him we would come and get the car. My wife went to pick the car up. She went to Monte who waved her off and told her to go in the office for the paperwork work in order to pick up the car. The car remains in a state of disrepair. More