Crown Dodge Chrysler Jeep RAM

Customer Service The last 4 times I have gone to Crown Dodge. Shey one of the cashier's has been so, nice and Friendly. NOT just to me but,m I have seen her with other The last 4 times I have gone to Crown Dodge. Shey one of the cashier's has been so, nice and Friendly. NOT just to me but,m I have seen her with other customer's. I am writting to give her a PAT on the back for a job WELL done!!! More

2017 Dodge charger hemi Went to this dealership. I found 2 chargers with 20% off sticker on windshield. Just what I was looking for.. The sales person was jonny.. Which was g Went to this dealership. I found 2 chargers with 20% off sticker on windshield. Just what I was looking for.. The sales person was jonny.. Which was great at first but then when it came down to price I noticed he wasn't adding the 20% off when I asked he said both cars were a mistake and they should have never had that sticker. He should have owned this from the beginning... How is this my fault? He then came back and said they granted me the 20% off which was still a lie.. he tried explaining how much money 20% off was. It never added up. I pulled out my calculator so I could show him how much 20% really was.. Which he was off by 1k. I went to car and by that time they took off stickers of 20% off.. But they really think we buyers are stupid.. I went to the other car took a picture of the 20% off.. And i took a picture of the car I was trying to buy. This is not the first time they mix up window stickers like this.. I came a month ago and had this same issue.. Also the car was labeled as a 2017 it was a 2016.. WOW.. I still was willing to give them a chance because of the car itself.. Didn't happen though. Jimmy decided to pawn me off to one of his managers.. I saw jonny outside when I was leaving.. Its my fault if you look at the reviews it would let you know about this stuff.. The manager I must say was nice.. Gerardo I believe his name was.. That's the only reason this place gets 2 starts More

Ventura Croen Dodge made me feel Welcomed My husband dropped off the car and he asked about specials fir oil changes and Eduardo was kind enough to extend a Special offer. Upon my arrival to p My husband dropped off the car and he asked about specials fir oil changes and Eduardo was kind enough to extend a Special offer. Upon my arrival to pick up the vehicle the service Technician directed me to the service desk. As I entered the door Shey directed me towards the back with a very direct welcoming invitation to assist me. My credit issues were complex (in my opinion) due to the Credit Card points, not to Shey though. She's made the transaction so pleasant. She also multi-tasked while holding fir the Credit Card company. I thought that was impressive. If I were that other customer I would of appreciated it. GREAT JOB SHEY! More

Top of the line service Excellent One thing I will say about Crowns service department is the service staff goes above and be on the call to meet customer satisfaction. JP is diffent One thing I will say about Crowns service department is the service staff goes above and be on the call to meet customer satisfaction. JP is diffently a person with people skills, professional attitude, communicates well with customers and also friendly. His main focus is meeting the customers needs and completing the work in a reasonable amount of time. I always ask for him first, only because of pass experiences. Everyone there does their best when it comes to service. Whatever work I have done on my Chrysler 300 at Crown Dodge meets my expectation of service. JP is an awesome person with a great attitude and service ethics. Thank You so much. Alana More

Impressed with John from Sales John Mikhail went above and beyond to make sure I was happy with my new car and was very straight forward about everything, all while helping another John Mikhail went above and beyond to make sure I was happy with my new car and was very straight forward about everything, all while helping another group of customers at the same time. Although there were door dings from the lot John made sure any issues with the car would be 100% taken care of. Customer service in the service department was a bit lacking due to it being busy but Eduardo Chavez paid very close attention to detail which is much appreciated. More

The best! Super helpful! Great to work with. She was very friendly and got me in and out in minutes. Would recommend this location for all needs. Super helpful! Great to work with. She was very friendly and got me in and out in minutes. Would recommend this location for all needs. More

Johnny Mikhail , helped us out so much he did an outstanding job ! If you are looking for a car and getting the best deal I recommend you go for him or ask for his , helped us out so much he did an outstanding job ! If you are looking for a car and getting the best deal I recommend you go for him or ask for his name ! More

Return Service Repair I would have given a higher rating but I have had issues with the repairs and have had to come back too many times. This last time, I went up the lad I would have given a higher rating but I have had issues with the repairs and have had to come back too many times. This last time, I went up the ladder to Dave Weber and it got handled finally. This time he had me speak to Scott Shanen who directed the repairs and it came out right this time. I even had the Porter, Alex, ask if I could bring my truck back the next day to be cleaned since he did not have time that day. I brought it back and Alex did a fantastic job on it! Kristin at the cashier desk was very helpful and kept me informed and I thank all of those who help make this visit a good one! Job well done! More

Johnny Mikhail Best Car Sales person in the world! If you're looking for a great car come to ventura and look for him!! Highly recommend, I'm a new owner of a Dodge Best Car Sales person in the world! If you're looking for a great car come to ventura and look for him!! Highly recommend, I'm a new owner of a Dodge Challenger with the best deal on this planet! More

Service department is not as organized as the Thousand Oaks location . I don't see what the point is of making an appointment if a walkin will always go before you. Wait is not as organized as the Thousand Oaks location . I don't see what the point is of making an appointment if a walkin will always go before you. Waited for over 4 hours just for a oil change. What happened to the express lane fast oil change you advertise ? Really disappointed how the service department handled this situation . HORRIBLE service !!!!! More