Back

Crown Dodge Chrysler Jeep RAM

Ventura, CA

4.5
1,146 Reviews

6300 King Drive

Ventura, CA

93003

Directions

By Type

Showing 1,146 reviews

April 06, 2017

Smooth Salesperson...Vincent Jenkins and the finance office worked so hard for me. I am so grateful and I recommend that Crown Dodge is given your first choi More

by carscarscars@123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Jenkins
Apr 10, 2017 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to review our Dealership on DealerRater! We appreciate the 5 STAR rating. We are proud to hear that Vincent and our finance department were able to help you through your purchasing experience. Enjoy your new vehicle.

April 03, 2017

TERRIBLE EXPERIENCE Angel confirmed that the dealership had a Jeep Grand Cherokee Altitude 4x4 in every color and they wanted our business. Apparently, they do not since More

by TimGolden
Recommend Dealer
No
Employees Worked With
Angel Bay
Apr 20, 2017 -

Crown Dodge Chrysler Jeep RAM responded

Mr. Golden, We thank you for taking the time to rate your experience with Angel and our Dealership. We apologize for your experience and we appreciate your feedback. You may contact me at any time to voice additional concerns. Thank you, Terry terryv@4crowndodge,com.

March 21, 2017

Amazing Sales Staff Vincent and Bob really overdid it will the help and service they gave to me! Much appreciated! They went above and beyond on service, help, time and a More

by patrick miller garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent J and Bob
Mar 31, 2017 -

Crown Dodge Chrysler Jeep RAM responded

Patrick, Thank you for taking the time to review Crown Dodge Chrysler Jeep and RAM on DealerRater. We appreciate the 5 STAR rating. We are proud that our team was able to help you through your purchase and assist you with your trade. Enjoy your new vehicle and we welcome your recommendations!

March 17, 2017

Mr. Bay is an awesome sales rep Mr. Bay helped me get the car that I purchased about a month or maybe a little over a month ago. He tries to stay in the budget that you want to stay More

by katrinacorey05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Bay
Mar 17, 2017 -

Crown Dodge Chrysler Jeep RAM responded

Katrina, Thank you for your 5 STAR rating. Everyone at Crown Dodge Chrysler Jeep and RAM thanks you for your purchase and we hope you enjoy your new vehicle. We welcome you to the Crown Family!

March 16, 2017

ABOVE AND BEYOND EXPECTATIONS Mr.Bay went above and beyond my expectations on helping me get my FIRST car, I had been looking for my OWN car for a while and wasn't sure exactly wha More

by anthonyjdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Bay
Mar 17, 2017 -

Crown Dodge Chrysler Jeep RAM responded

Everyone at Crown Dodge Chrysler Jeep and RAM thanks you for the 5 STAR rating. We are proud to hear Angel was able to help you with your tight budget and put you into the car you are happy with. Enjoy your new vehicle and we thank you for your purchase.

March 16, 2017

Sales experience review I came in about two weeks ago after looking st some calls online. A phone call from Angel bay convinced me to walk in the door. He assisted in showing More

by Eliteaquatics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Bay
Mar 17, 2017 -

Crown Dodge Chrysler Jeep RAM responded

We are pleased to hear how happy you are with you new 2500 Cummins. Thank you for taking the time to share your experience at our Dealership with others on DealerRater. Enjoy your new vehicle and thank you for your purchase!

March 14, 2017

Best experience ever I've been looking into getting out of my small SUV. Angel went above & beyond for me. He took his time and made sure I was happy with what I was getti More

by Jennagustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Bay
Mar 17, 2017 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep and RAM thanks you for taking the time to give our Dealership and Angel a 5 star rating. We are pleased you are happy with your experience. Enjoy your new vehicle and we welcome you to the Crown Family!

March 13, 2017

Intentionally Fraudulent Statements - Dishonest Sales Mgr Dishonest sales practices. Paul Mills, Internet Sales Direct sent me an email stating, "110% of Kelley Blue Book for your Trade!* Every day, every tr More

by BCampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Mills Internet Sales Manager, Bob Amar Sales Manager, Gus Said General Manager
Mar 17, 2017 -

Crown Dodge Chrysler Jeep RAM responded

B. Campbell, We thank you for taking the time to review our Dealership on many social media web sites. We apologize you feel we are dishonest, as we don't want anyone to leave our Dealership believing we have not made every effort to earn their business. We did use the Kelly Blue Book guide which determined a value of your trade in vehicle.. We appreciate your feedback.

Mar 17, 2017 -

BCampbell responded

Once again, I am not disputing the KBB Value. I am complsining about the written offer from Paul Mills, Internet Sales Director (not a salesman) to pay " 110% of KBB Every Trade Every Deal". His words, not mine. I presented his email and written offer and Mr Mills & Bob Amir refused to honor the written offer of 110% of KBB Value. Very dishonest. in addition Mr Mills said that Crown is not a KBB Instant Cash Buyer. I found out later that is also not true. Crown is listed as a KBB Purchaser. Again, dishonesty from Crown Mgmt. Not very ethical In my opinion. Crown should have honored the written word of their manager then disciplined him after.

March 12, 2017

Highly Recommended! Angel helped me purchase my very first car! Believe me when I say I went through months of looking for a car I could afford on top of being able to ca More

by Vpalaita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Bay
Mar 17, 2017 -

Crown Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your wonderful purchasing experience with others on DealerRater. We appreciate the 5 STAR Rating and we would like to thank you also for your purchase. We wish you and your family many happy travels in your new Dodge Caravan

February 24, 2017

Customer service. Angel, Eden, and Elie have excellent communication skilks, understanding of the products, they are very patient and kind. Customer service is top notc More

by SecondImpact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Yazbek, Eden Perez, Angel Bay
Mar 03, 2017 -

Crown Dodge Chrysler Jeep RAM responded

Crown Dodge Chrysler Jeep and RAM thanks you for the 5 STAR rating on DEALERRATER! We appreciate you taking the time to share your comments and feelings about our Dealership. Thank you for being a loyal Crown Customer.

...
93
...