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Crown Eurocars
Pinellas Park, FL
3,495 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:30 AM - 7:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 AM
Saturday 9:00 AM - 3:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,495 reviews
October 12, 2019
New car and new friends I had such a great experience here with Zoltan.. not only is he an awesome salesman but he's extremely nice, friendly with a positive vibes and energy I had such a great experience here with Zoltan.. not only is he an awesome salesman but he's extremely nice, friendly with a positive vibes and energy.. makes you feel extremely comfortable and listens to the customers and their needs. I purchased a GLC 300 at an amazing deal, Zoltan exceeded all my expectations and worked on a deal that was affordable for me. Overall, I had a great experience and met some wonderful people!!! :) More
by Jessica
Employees Worked With
Other Employees :
Jessica Scarboro
October 11, 2019
Mr. Patrick McFarland Great service, and very understanding. Thanks Pat for all the help with my wife's vehicle, I will need service very soon for my E350. Call me once you Great service, and very understanding. Thanks Pat for all the help with my wife's vehicle, I will need service very soon for my E350. Call me once you get this. N. Black More
by nblack
Employees Worked With
October 10, 2019
Totally Satisfied!!!! Just purchased my next Mercedes and as with each and every time it is an excellent experience in every way! I cannot say thank you enough to the Crow Just purchased my next Mercedes and as with each and every time it is an excellent experience in every way! I cannot say thank you enough to the Crown sales person, Jim Smith, for making this purchase and every one before it a rewarding and enjoyable time. To me, Jim Smith is a major asset to Crown Eurocars and to the auto industry itself. My wife and myself are so grateful for the first time ,many years ago, that we walked into Crown to purchase our first Mercedes and had the privilege and benefit to meet Jim. He was professional, knowledgeable, went above and beyond to help us in every way to be completely satisfied with our process. He was that way then and and has been every time with us through the years and every purchase. Thank you Crown for another fine automobile that I am so blessed to have and thank you Jim, my friend. Duane B. More
by db
Employees Worked With
Jim Smith
October 09, 2019
Crown EuroCars Illegal Business Practices I was interested in purchasing a vehicle from this dealership. On 9/28/2019 I gave a One Thousand Money Order to Financial Services Manager Rob Wilso I was interested in purchasing a vehicle from this dealership. On 9/28/2019 I gave a One Thousand Money Order to Financial Services Manager Rob Wilson to hold a vehicle until the following Monday - 9/30/2019. The deal fell through and I did not purchase the vehicle. From 9/30/2019 until this writing, I have been denied a refund of my $1,000 due to a stated policy of holding "checks" until they cleared the businesses bank (10 business days) - even though I gave them a Money Order (bear instrument) that records show was cashed on 10/3/2019. I was never informed beforehand, of this "policy" of holding cash/bearer instruments for 10 business days, especially in light of the fact that the funds have been cashed and received. By holding thousands of dollars of customers' money, this business is unlawfully enriching itself. Crown EuroCar employees Rob Wilson, Account Manager Jessica Scarboro, and Business Manager Marc Isreal were extremely and unnecessarily rude and un-accommodating. More
by Chandler
October 09, 2019
Victor Lema and Tony Cintron did an excellent job! They both were extremely helpful and professional and were a pleasure to work with. I highly recommend both of them! both were extremely helpful and professional and were a pleasure to work with. I highly recommend both of them! More
by pevansmd
October 09, 2019
manitenance Crown Mercedes is fantastic. Great people. Charlie has an eye for detail anad very personalble. I suggest giving Charlie the service rep of the mont Crown Mercedes is fantastic. Great people. Charlie has an eye for detail anad very personalble. I suggest giving Charlie the service rep of the month plaque... More
by alan
Employees Worked With
I was provided a rental. A220. good little car. impressed, Charlie Apple
October 09, 2019
Charlie Apple was awesome and the support from all the Mercedes Team was superb! Thank you for an alignment and as always cleaning our car wonderfully! See Charlie when you visit Crown!!!! Mercedes Team was superb! Thank you for an alignment and as always cleaning our car wonderfully! See Charlie when you visit Crown!!!! More
by BarryW
Employees Worked With
Charlie Apple
October 09, 2019
Very knowledgeable and pleasant person. I went to order a fob key and everything was very professional and fast.I will use him again for all my questions and car needs I went to order a fob key and everything was very professional and fast.I will use him again for all my questions and car needs More
by GL
Employees Worked With
Charlie Apple
October 08, 2019
Bruno Onetti my service advisor was excellent. His knowledge and customer service was outstanding. He was courteous and extremely friendly. I will use his service always. knowledge and customer service was outstanding. He was courteous and extremely friendly. I will use his service always. More
by Amgoda
Employees Worked With
Bruno Onetti
October 08, 2019
Prompt Response Very professional, responding quickly with genuine concern that I all of my questions were addressed and answered in a timely manner. Class act leade Very professional, responding quickly with genuine concern that I all of my questions were addressed and answered in a timely manner. Class act leader providing a best or nothing experience. More
by JohnnyNash
Employees Worked With
Daniel Morris
