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Crown Eurocars
Pinellas Park, FL
3,502 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:30 AM - 7:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 AM
Saturday 9:00 AM - 3:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,502 reviews
October 16, 2018
Easy to schedule, stay informed, and pay online Taking time out of a busy schedule for routine car maintenance is not always easy but Crown Mercedes and Thomas Cammarata make it almost effortless to Taking time out of a busy schedule for routine car maintenance is not always easy but Crown Mercedes and Thomas Cammarata make it almost effortless to schedule, drop off, pay and pick up. Online scheduling system remembered my car info so I didn't have to go look it up. A follow-up email was sent to confirm and remind me of my appointment. Tom was expecting me when I arrived and knowing that I was in a hurry, he completed a 'quick drop' envelope after confirming which services I needed so I could be on my way in less than 5 minutes. Tom stayed in touch with phone calls and texts until my car was ready for pick up. I really appreciate those updates so I'm not left guessing. When my car was ready I received a text with the total amount due and the option to click a link and pay thru a secured website online. So convenient! That made it picking up my car a fast and easy experience, too. More
by KCassidy
October 16, 2018
Excellent Service Advisor and Service Experience! I took my wife's Mercedes Benz to Crown Eurocars for service yesterday. My service advisor was Andy Mrasz and I couldn't be more pleased with the leve I took my wife's Mercedes Benz to Crown Eurocars for service yesterday. My service advisor was Andy Mrasz and I couldn't be more pleased with the level of customer service provided by Andy and the Crown service department. I was greeted promptly, Andy carefully noted the details of what needed to be done, and provided a E300 loaner car since the service was expected to take 3 plus hours. Andy called me an hour ahead of schedule to let me know the car was ready! This allowed me to beat the rush hour traffic home! Not only was the car ready early, but it was washed as well. Nice to drive home in a clean car! Andy also noticed that my key FOB battery was weak and not operating consistently. He replaced the battery and made sure it was working correctly. Thanks Andy! I will be back when the next service is due based on the great customer service Andy provided. Very much appreciated! Dave S. More
by David S
Employees Worked With
Andy Mrasz
October 16, 2018
A breeze Igor was very helpful In the purchase of my used Mercedes Benz ML320. He made the buying process stress free and simple. I was in and out in the same Igor was very helpful In the purchase of my used Mercedes Benz ML320. He made the buying process stress free and simple. I was in and out in the same day driving my new car! I highly recommend Crown Eurocars to all my friends and family! More
by arisch321@gmail.com
Employees Worked With
Igor Klobucar
October 16, 2018
Amazing, no-stress customer service! I was amazed by my experience with this dealership. I had a very stressful situation when my 2 year old car’s transmission fell apart (not a Mercedes) I was amazed by my experience with this dealership. I had a very stressful situation when my 2 year old car’s transmission fell apart (not a Mercedes). It wasn’t under warranty and the car manufacturer took over a week to fix it, leaving me without transportation and I drive for my job A LOT. I contacted several dealerships over several days and negotiated with them for hours, but I wasn’t happy with the deals I was being offered or the cars I was looking at. I contacted Crown Eurocars because I wanted a GLA 250 for several years, although I thought it was a long shot due to the negative equity in my car and my credit situation. They worked with me by email and when I went in, I was only at the dealership for 30 minutes before they offered me a deal I was very happy with on the exact car I wanted. The salespeople were not high pressure like many other dealerships I had been to that week. They offered me an amazing financing rate through Mercedes financing. When I went back to pick up the car, all the paperwork was ready and the finance manager had obtained a financing rate that was half the rate I was originally expecting. I have purchased many new cars in the past, and never had such a stress-free car shopping experience. I am very happy with the vehicle, and the customer service I received through the entire process. I will be a life long customer, and expect to buy many cars in the future from this dealership! I have already started referring all my friends also! Mercedes makes a great product, and their customer service is the best I have experienced anywhere! More
by cwonder
October 16, 2018
Customer relations and retention I owned and operated several cars different make and models bought from various dealerships, when I went to Crown Dealership at Pinellas Park I felt t I owned and operated several cars different make and models bought from various dealerships, when I went to Crown Dealership at Pinellas Park I felt that I was talking to old friends, great sales people, Igor and saied, awsom sales manager Eric, and exceptional Finance manager Rob Wilson. I traded in my old car for a newer Used car for myself, and next day went back and bought a new vehicle for my daughter. She was so happy I let her deal with same great people by herself. I am grateful to everyone there and looking forward to recommend this dealership and people I dealt with to all my family and friends More
by Ralph
Employees Worked With
Other Employees :
Eric Tincher, Willie Edmonds, Igor Klobucar, Saied Navab
October 15, 2018
40000 mile Service. Also inquired of new models in showroom. My E-350 had a 40000 mile service. Tom Cammarata was my service adviser. Tom couldn't have been better. He explained all the questioned I wanted ans My E-350 had a 40000 mile service. Tom Cammarata was my service adviser. Tom couldn't have been better. He explained all the questioned I wanted answered. I felt very good about the whole process and would recommend Tom and the dealership to anybody who is looking for a great service department. More
by herz,walter1953
October 14, 2018
Dreams Come True with Crown Eurocars For years I have desired the GLK Mercedes and didn't think my dreams could come true with an interests rate that would beat anyone in the auto busines For years I have desired the GLK Mercedes and didn't think my dreams could come true with an interests rate that would beat anyone in the auto business and service by far the very best; until yesterday. Daniel initiated the contact, alongside David, and then Jessica solidified everything beyond any wild expectation I could have ever had. I got the very exact car that I wanted with every bell and whistle and then some. I left fully approved and with white glove service a human can only dream of. I am blessed and lucky to have had such an experience and would ensure anyone I know buy from Crown and in particular Crown Eurocars. More
by jonnflorida18
October 12, 2018
A dream come true! Euro crown cars went above and beyond for me. The efforts they put forth in making my dream come true was far beyond my expectations! Words can’t expl Euro crown cars went above and beyond for me. The efforts they put forth in making my dream come true was far beyond my expectations! Words can’t explain the level of support and exceptional customer service Igor provided me through this process, Igor took this salesman Hat off and put this genuine friend hat on while guiding me through this process. He promised me the car I wanted and delivered on this promise! Kudos to Igor and the entire team a Euro Crown Cars for creating an atmosphere that feels more than just a dealerships, but a family oriented atmosphere as well! You all ROCK!! More
by Edouglas1
Employees Worked With
Tony , Jessica Scarboro, Igor Klobucar
October 11, 2018
Mercedes GLA Service Brought my Mercedes in to be serviced and was given a loaner for the duration of the time they had the car. Ryan was on top of updating me on the proc Brought my Mercedes in to be serviced and was given a loaner for the duration of the time they had the car. Ryan was on top of updating me on the process and I thank him and the staff for making my 1st visit pleasant. More
by Kaliber727
Employees Worked With
Ryan Yeomans
October 11, 2018
Great service for my Sprinter van I brought my Sprinter van in for a Service A and wound up getting great service as well as clearing up an open recall item. I was given a list of oth I brought my Sprinter van in for a Service A and wound up getting great service as well as clearing up an open recall item. I was given a list of other services that could be done as well and was able to make a decision, without pressure, with all the necessary information. They treat their customers very well and have a beautiful facility. More
by Scott from St.Pete
Employees Worked With
Ryan Yeomans
