Crown Eurocars

Great service from Pat McFsrland Pat is an outstanding service rep. He is efficient, courteous, knowledgeable and communicates well. I give him a 5* and my salesperson (Dave Siski Pat is an outstanding service rep. He is efficient, courteous, knowledgeable and communicates well. I give him a 5* and my salesperson (Dave Siskin) a 5*. The dealership gets a 4 overall. Reason: I don’t think the pre delivery QC was up to Mercedes standards i.e. one of the back seats didn’t spring forward when I tried to use it on day 2. Parts had to be ordered and ultimately the back seat was replaced. There was also grease on one of the seat belt straps and the cargo cover was loose. Pat explained that they QC mechanical things but most likely not the issues I just explained. Out of the 8 days I had the car, it was in the shop 3. I would urge the dealership to broaden their pre delivery QC. More

Zoltan was Great!!!!!! Timely and honest. We could not have asked for better person to work with. He was helpful and very quick to assist with our questions. He gave us wh Timely and honest. We could not have asked for better person to work with. He was helpful and very quick to assist with our questions. He gave us what we asked for!!!!!! More

First Class Service -Charlie Apple I am now on my third vehicle with Crown, which means that I have had nearly 10 service appointments. Because I drive a Benz, I don't have to worry ab I am now on my third vehicle with Crown, which means that I have had nearly 10 service appointments. Because I drive a Benz, I don't have to worry about anything other than the annual stuff and the oil changes. Always reliable and hardly ever any issues with the car. My service experiences are always the same. Make an appointment online (big plus for me), drop the car, pick up the loaner and then get my car a few hours later. Standard pretty much - but the difference is Charlie and Crown's respect of my time. I don't wait at all. Picking up or dropping off is quick and easy. Charlie is a pro as well and stays in touch throughout the time that my car is there. I don't have experience with the other service personnel but I figure they are strong as well. I switched to Crown a few years ago because of my sales rep. But, even after he left the area, I never left. Both sales and service work hard to keep my business and I have secretly shopped their pricing and even without a word from me, I get the best prices. Check them out. T More

Shopped for a midsize SUV Loved working with Helena. Made me want to buy the car because of her instead of what I really needed in a car. Would definitely recommend her to anyo Loved working with Helena. Made me want to buy the car because of her instead of what I really needed in a car. Would definitely recommend her to anyone that wants to shop for a Mercedes. Wes was less likable and somewhat arrogant but ended up meeting our needs but it was somewhat uncomfortable. More

Over and above Susan Cardoso had always been very accommodating, helpful, and polite! She goes over and above to make my experience smooth and satisfying every singl Susan Cardoso had always been very accommodating, helpful, and polite! She goes over and above to make my experience smooth and satisfying every single time! More

As Always- I am a happy customer Crown Mercedes has been servicing my 2010 E class since we purchased it and has always provided exceptional service. Tom is very professional, knowled Crown Mercedes has been servicing my 2010 E class since we purchased it and has always provided exceptional service. Tom is very professional, knowledgeable and makes me feel like the most important customer each and every time we have been in contact. This time we had a scheduled service done - and I am completely satisfied. More

Excellent I am Mahmood recently leased GL 350 from crown St. Petersburg. It's an amazing place to shop. I had been to many car dealears 2011 bought Porsche Cay I am Mahmood recently leased GL 350 from crown St. Petersburg. It's an amazing place to shop. I had been to many car dealears 2011 bought Porsche Cayenne 2014 Maserati ghibli and in between Honda Civic and jeep Cherokee for boys. Mr Boone at crown Mercedes made us very comfortable. He is an excellent sales executive with in depth knowledge about the auto business. He explained very well to the point what we need to know and there is no bla bla in his selling push. Everything went very smooth in the way which we want and was an humble and highly appreciated experience. Thank you Boone. More