Crown Eurocars

When we decided to relocate from Seoul, South Korea back to our hometown of Tampa, Florida, I wanted to have a car waiting for us when I got off the plane. I found the right car at the right price at Crown to our hometown of Tampa, Florida, I wanted to have a car waiting for us when I got off the plane. I found the right car at the right price at Crown Eurocars. I read some of the reviews of Crown, and in particular of Al Kirschbaum, which gave me extra confidence in trying to accomplish the deal sight unseen. Once I contacted Al Kirschbaum, the rest was easy! Al took care of every detail, answering my emails in the middle of the night to accommodate the 13-hour time difference. (I'm not sure he ever sleeps!) This was the easiest car-buying experience ever -- and it was accomplished from literally the other side of the world. Thanks, Al! More

Customer Service and Friendliness are always excellent in Crown Eurocars; however, price of service is very high! Don't know if that's the standard price to service a Mercedes but it is high! Don't take it w Crown Eurocars; however, price of service is very high! Don't know if that's the standard price to service a Mercedes but it is high! Don't take it wrong, Crown Eurocar made a full disclosure of all the service needed and cost but with this market owning a Mercedes is like owning a second mortgage. More

First of all, Al Kirschbaum, a gentleman amongst gentlemen. Al is the consummate professional with an easy going and friendly manner. Al has one goal; complete customer satifaction. Very knowledgeab gentlemen. Al is the consummate professional with an easy going and friendly manner. Al has one goal; complete customer satifaction. Very knowledgeable about the product and the industry. Al was extremely friendly and helpful, to me and my family, even though we initially indicated that we were just looking and were not currently purchasing a vehicle. No matter, he took a full hour of his time and showed us various Crown products while providing my wife the names of key eateries, beaches, etc. During and after the purchase of a vehicle, the entire Crown team were extremely friendly and helpful, while being utmost professional in all aspects of the sale completion. To summarize, we quickly became friends, and they insisted we get together upon my next trip to Florida. Wonerful, wonderful team. Thank-you Al Kirschbaum. Brian Cull More

Nicole was fantastic to work with. She was responsive, professional, couteous,very knowledgable, efficient, honest,and calmly dealt with our last minute decision to switch from a lease to a purchase when professional, couteous,very knowledgable, efficient, honest,and calmly dealt with our last minute decision to switch from a lease to a purchase when we picked up the car. I highly recommend Nicole and Crown Eurocars for your next vehicle lease or purchase. They gave us the best price and service! Linda More

In retrospect, I would have preferred to have been originally referred to Nicole Quezada the day I called from Tallahassee, FL to speak to a sales person. All sales persons could learn a lot from Nic originally referred to Nicole Quezada the day I called from Tallahassee, FL to speak to a sales person. All sales persons could learn a lot from Nicole's polite, considerate, personable and knowledgeable demeanor. More

If you're the kind of buyer who is specific about how you want your new car configured, and you get annoyed when all you get in response is a sales pitch why you should buy what's in the dealer's stock, this want your new car configured, and you get annoyed when all you get in response is a sales pitch why you should buy what's in the dealer's stock, this is where you should go! My wife and I recently purchased a ML350 from Crown, and to say Nicole went the "extra mile" in providing exactly what we wanted would be an understatement. I used an Internet-based buying service and initiated the inquiry on a Monday. We got a response the same day, and by Wednesday, the deal was consummated with a car that not only fit our basic needs, and had all the features we wanted to include a few "extras" that Crown would install. Rather than try to sell us something she had in stock, Nicole found an exact match of our requirements at a dealership outside Atlanta, arranged to have the vehicle transported to Crown, and had it ready for pick-up and drive away that Saturday. This is the second Mercedes-Benz I own, and to say this deal went off without a hitch would not do it justice. The dealership itself is modern and well-laid out, the staff very friendly and responsive, and the buying process quick and efficient. I wouldn't hesitate to come back if the need or desire arises. More

Having dealt wtih another MB dealer in the past, the bar was set high for Crown when I found an intriguing MB listed on their web site--just the color and features I had been seeking. Al cleared the bar by was set high for Crown when I found an intriguing MB listed on their web site--just the color and features I had been seeking. Al cleared the bar by leaps and bounds when he introduced me to the car that would soon be mine. From the initial phone contact to the personal service throughout the purchase process, Al was fantastic--as was everyone at Crown. There was no pressure and I truly felt like a guest in their "home". It's easy to see why Al is successful in the auto sales industry. He is personable, kind, and truly one of the good guys. It was our pleasure to meet him and purchase our MB from him. We'll be back when we are ready for the next one! More