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Crown Eurocars - Service Center

Pinellas Park, FL

4.4
868 Reviews

868 Reviews of Crown Eurocars - Service Center

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August 24, 2021

The Check Engine light had come on in my Sprinter based motorhome. I took it to Crown and they discovered that the glow plug module had failed. The part was ordered and replaced the next day. Bruno Onett More

by rtrehy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Onetti
August 22, 2021

Andrew Mrasc is my service advisor. Andrew is very professional and tentative to customer satisfaction. He goes over and beyond expectations. I highly recommend him. More

by Smiles2uforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Crown Eurocars responded

Thank you for taking the time to leave Andrew this wonderful review and recommendation! We are so glad that he consistently provides you with the 5-star service that you so much deserve! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels- on behalf of Andrew and the entire team!

August 18, 2021

Once again Crown Eurocars provided excellent customer service! I purchased my GLC300 at Crown and I have all of my service done in their service department. I would never purchase a Mercedes from any o More

by cindyahaskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shelton
Aug 18, 2021 -

Crown Eurocars responded

Cindy, Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are overjoyed that our team could consistently provide you and your vehicle with the exceptional care that you so much deserve. It is our pleasure to serve you. We look forward to serving you and your automotive needs for many years to come! Safe travels!

August 17, 2021

Don Shelton Excellent.This will be my last Mercedes . Don Shelton Excellent. This will be my last Mercedes . Have had 3. Air conditioner design flaw with odor is unacceptable.Don gave me free cleaning b More

by jmpr11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Shelton
August 17, 2021

I love Crown Eurocars! Friendly service! Quick and efficient service department! The best sales staff ever!!! More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Onetti
Aug 18, 2021 -

Crown Eurocars responded

Deanna, Providing quality and efficient services is so important to us, and we are so glad that our team could meet your satisfaction. We greatly appreciate your wonderful review. We look forward to providing you with our best care in the years to come! Safe travels!

August 15, 2021

Frank Caporicci at Crown Eurocars was very helpful and absolutely made our process seamless with a tire change out that was unsafe for the road. Thank you! More

by potesta4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caporicci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Crown Eurocars responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Frank could put you at ease and get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 15, 2021

Andy Kinner, a service manager is absolutely wonderful and makes me feel so comfortable. He is attentive, keeps me informed! Mercedes is fortunate to employ him!!!! More

by Maspicher
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Kinner
August 15, 2021

Bruno Onetti always takes care of everything service related from beginning to the end. I would not bring my car anywhere else for service, they treat you like family here. More

by Ricky Morison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Onetti
Aug 16, 2021 -

Crown Eurocars responded

Ricky, Thank you so much for your wonderful review! We are so glad that Bruno consistently provides you with exceptional care and makes you feel like the valuable customer that you certainly are. It is an honor to have your confidence and loyalty. We look forward to serving you and your automotive needs for many years to come! Safe travels!

August 11, 2021

Tom Cammarata has been my service advisor for years. He responds quickly to my phone calls, scheduling my service and keeps me informed of findings when determined. The work is completed on time, and has a More

by Doc S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cammarata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Crown Eurocars responded

Doc, We appreciate you leaving Tom this excellent review! We are honored by your continued business, and we are overjoyed that he consistently provides you and your vehicle with exceptional care! Your satisfaction means so much to us. We hope to continue serving you for many years to come! Safe travels!

August 10, 2021

Thank you!!! Always happy with the professional service I receive at Crown Eurocars. Tom Cammarata is a true professional! Always listens to and addresses my concerns. I truly appreciate the service I r More

by AmyC
Recommend Dealer
Yes
Employees Worked With
Tom Cammarata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Crown Eurocars responded

Amy, Thank you for taking the time to leave us this wonderful review! Your safety and satisfaction are our utmost priorities, and we are so glad that Tom consistently puts you at ease and gets your automotive needs efficiently taken care of. It is our pleasure to serve you. We look forward to providing you and your vehicle with our best care in the years to come! Safe travels!

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