Crown Honda - Service Center

2015 CRV purchased new and subsequent service I have given the excellent rating because that is just what my experience with Crown Honda merits. I have been a customer of the dealership for mo I have given the excellent rating because that is just what my experience with Crown Honda merits. I have been a customer of the dealership for more than 20 plus years and have had Michele Dessert as my service manager for all of these years. She is always responsive, very professional and personal, and is an ambassador for the dealership second to none. Crown Honda is indeed fortunate to have an exemplary employee like Michele and I am equally fortunate to have her as my service manager.. Bill Heller More

Best Service Michelle Dessert was very efficient, informative and fabulous as usual. She is definitely one of the the best in the business! Looking forward to more Michelle Dessert was very efficient, informative and fabulous as usual. She is definitely one of the the best in the business! Looking forward to more business with Crown! More

Crown Honda makes me smile I bought my 2017 Honda Accord in April. We found one of the windshield wiper nozzles not functioning well, so I asked for a warranty review of that pa I bought my 2017 Honda Accord in April. We found one of the windshield wiper nozzles not functioning well, so I asked for a warranty review of that part. James McLaughlin was eager to help, and with a big grin he got my car looked at and determined the part needed to be exchanged. I came back with the vehicle, and didn't have to spend more than 5 minutes getting settled in at the center as they replaced the part. I expect all my customer service interactions to be positive and friendly; James delivered just that! More

nice dealership Michelle Dessert was our service rep. We recently moved to the area and this was our first visit. We brought our Honda CRV in for oil change and tir Michelle Dessert was our service rep. We recently moved to the area and this was our first visit. We brought our Honda CRV in for oil change and tire rotation Monday June 12. We were very pleased with the print out of the free multi point inspection. The inspection seemed to cover the entire car. It was a good feeling to leave there knowing our car was totally inspected. We found Ms. Dessert and the entire staff to be extremely professional and courteous. The prices were fair and the service was what it should be and even more. We will definitely be returning to this dealership not just for service but also to purchase our next CRV. Respectfully submitted by Mr. and Mrs. B. Victor More

Brooks Falzone was very informative and helpful! He was the most helpful person I've had the pleasure of working with since I've been a customer there. Excellent se was very informative and helpful! He was the most helpful person I've had the pleasure of working with since I've been a customer there. Excellent service! More

Service Dept Since purchasing my vehicle at Crown Honda, I have used the service department and always leave very satisfied. James McLaughlin is always very helpfu Since purchasing my vehicle at Crown Honda, I have used the service department and always leave very satisfied. James McLaughlin is always very helpful and professional. More

Michelle Dessert is great and efficient. Michelle makes certain my car is done as planned and on time. Better still, this dealership does not run up a bill . . . maintenance is done, but not Michelle makes certain my car is done as planned and on time. Better still, this dealership does not run up a bill . . . maintenance is done, but not more than necessary. An example, my car was due for a tire rotation and alignment, however, the service staff found the alignment wasn't needed. Therefore, I wasn't charged - it's a breath of fresh air to be able to trust a dealer and their staffs - it comes from the top. I don't know all of the service people's names who worked on my car, but they optimized their time and mine when a piece of equipment needed for alignment was unavailable - they chose a different manual device to attach to the 4 tires to assess the condition of the alignment to use their time wisely . . . they were ready when the equipment needed became available and they proceeded to use it. I am very pleased with this demonstration of time management. More

Routine Maintenance Thank you to Randy Stiles for always being the utmost professional. Even though it was very busy, I appreciate that he answers my endless questions a Thank you to Randy Stiles for always being the utmost professional. Even though it was very busy, I appreciate that he answers my endless questions and I have come to trust whatever he suggests that needs to be done to my Honda. More