2,082 Reviews of Crown Honda - Service Center
Courteous and professional Thank you Gerlanda Holloman for such good quality service you were very professional and patient with me. Thanks for making my experience warm and fri Thank you Gerlanda Holloman for such good quality service you were very professional and patient with me. Thanks for making my experience warm and friendly. More
Great service center Went this morning for oil change only to find Gerlanda Holloway who was an excellent service advisor at another Honda dealership I frequented when I Went this morning for oil change only to find Gerlanda Holloway who was an excellent service advisor at another Honda dealership I frequented when I had my old accord! I can't express how happy I was to see he is now at Crown Honda! Gerlanda picked up as my advisor perfectly. He kept me posted on what my car was due for & when it was going to be a while got me a ride home & continued to keep me updated! Gerlanda being at Crown Honda has made this dealership perfect for me! Crown Honda is the best! All the support personnel are so helpful & friendly & even care greatly for the cat who has claimed the place home! Thank you one & all! More
Thanks Michelle The best. Been coming here since 1993. Outstanding attention to detail. I have owned Hondas for over twenty years and they seem to get broken in at 15 The best. Been coming here since 1993. Outstanding attention to detail. I have owned Hondas for over twenty years and they seem to get broken in at 150,000 miles. More
Oil change gerlanda holloma was an awesome service writer! He got me in and out in 30 min! The lot guy was the nicest too! I don't remember his name but all arou gerlanda holloma was an awesome service writer! He got me in and out in 30 min! The lot guy was the nicest too! I don't remember his name but all around a very pleasant experience! Highly recommended! More
Service Department Is The BEST I have been going to Crown Honda for my vehicle repairs. Gerlanda my service Rep. is the best. Honest, realistic on repair time and cost. Keeps me on I have been going to Crown Honda for my vehicle repairs. Gerlanda my service Rep. is the best. Honest, realistic on repair time and cost. Keeps me on track to service vehicle per Honda requirements. Keeps in touch with updates and calls right away if an issue comes up that will delay time promised. I can not say enough about his personal attention he gives. He recently suggested to me since my extended warranty was running out and I have been having a lot of issues with the van it may be time to consider buying a new van. So I did and now have a new 2016 I bought at Crown. I look forward to working with Gerlanda to keep my new Odyssey in tip top shape. More
first oil change first i would like to say that i followed gerlanda holloman from another dealership he was very helpful and knowledgeable. when i heard he was at cro first i would like to say that i followed gerlanda holloman from another dealership he was very helpful and knowledgeable. when i heard he was at crown honda i brouught my new crv to him i believe he will be a great asset to the company because of his knowledge and caring for his customers More
Love love love the service I've been a customer of crown Honda for a year now and I have had nothing but awesome service from the time I bought my Car down to the regular mainte I've been a customer of crown Honda for a year now and I have had nothing but awesome service from the time I bought my Car down to the regular maintenances. Michelle Dessert is absolutely awesome and professional. I believe she is the assistant manager/supervisor in the service department. There was a recall on my car and she helped me get into a rental at no expense to me even though rental places require an age restriction fee considering I am 24. I felt really comfortable talking to her and I didn't feel insecure to ask any questions. She didn't avoid any questions and she thoroughly answered any concerns I had. I've been to a lot of places that made me feel hesitant to ask questions, but as for Michelle, she was sociable, professional and exceptionally amazing. More
Great customer service Went to Crown Honda to get a new key programmed to my car, the service and the people were so nice and fast. Gerlanda Holloman was my Service Consulta Went to Crown Honda to get a new key programmed to my car, the service and the people were so nice and fast. Gerlanda Holloman was my Service Consultant and I really appreciate his expertise in the matter at hand. More
Super Service I have been coming to Crown Honda for service for over 20 years. Michelle Dessert consistently provides good service by setting my expectations aroun I have been coming to Crown Honda for service for over 20 years. Michelle Dessert consistently provides good service by setting my expectations around time for the service, clearly explaining any issues that have been found and keeping me updated on the progress. She is the reason that I purchas Honda's from Crown Honda when there are several Honda dealerships that are much closer to my home. She "lives" the role of good customer service setting an example for the service team. More
Gerlanda rocks! Gerlanda is the best. I have three Hondas and Gerlanda is the only one I go too. He always treats my like I'm important. Gerlanda is the best. I have three Hondas and Gerlanda is the only one I go too. He always treats my like I'm important. More