Back

Crown Kia St Petersburg

Pinellas Park, FL

4.8
2,673 Reviews

6500 US Highway 19 North

Pinellas Park, FL

33781

Directions

By Type

2,673 Reviews of Crown Kia St Petersburg

July 16, 2019

Amazing Salesman Thank you to Craig Osorio for being so patient and knowledgeable. As a first time car buyer I had no idea what the process would be like and was nervo More

by Kp2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Osorio
Jul 18, 2019 -

Crown Kia St Petersburg responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

July 15, 2019

Very pleasant and professional! John Heil helped me in the service center set up a loaner car and took care of getting the front side windows tinted and a hitch installed... the whol More

by Vee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Heil, Kevin Baker
Jul 18, 2019 -

Crown Kia St Petersburg responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

July 10, 2019

45k checkup + recall item is a success I made an apt. For my checkup and routine maintenance, they were ready for my car, drive me to and fro work and completed timely. All of the staff ar More

by Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 12, 2019 -

Crown Kia St Petersburg responded

Lola, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

July 08, 2019

Attention to detail customer service! I’ve requested information to lease Optima over the Internet and Crown Kia was the first dealer to response. Unlike other dealers who tried to have me More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sexton, Blake Rexford
July 07, 2019

Only valued when purchasing a vehicle I wrote a review a few weeks ago and it was taken down. Ryan has not responded to multiple requests about customer service and only contacts you when More

by 123
Recommend Dealer
No
Employees Worked With
Ryan Smith
Jul 10, 2019 -

Crown Kia St Petersburg responded

Dear Lauren, As we responded to your prior review; we do appreciate your review and for discussing it with me on the phone. I sincerely apologize for the experience you had with Ryan and we have strongly counseled him over his handling of your questions and your transaction. He should have been transparent about our $1895 addendum and what it covered. There was no reason not to be. As we discussed, I do hope that you will consider us as your service provider for your Eclipse and allow us an opportunity to earn your future business. Sincerely, Vinny Cafiero, General Manager

July 06, 2019

Great customer service I had a appointment for a oil change once I arrived I was immediately greeted outside by a service person and once inside I was greeted immediately ag More

by Eross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Theodore
July 04, 2019

Very satisfied with the service. I was treated timely and with complete satisfaction. The head of service, Sherry Viera, was very helpful. Would highly recommend Crown Kia for any s More

by Dave33714
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira
July 04, 2019

excellent service! Staff are pleasant and knowledgeable. I've been getting my oil change there for 10 years and they give the car a free wash/ vacuum and just excellent More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Vieira, John Heil, Michael Stephenson
Jul 08, 2019 -

Crown Kia St Petersburg responded

James, thank you for your time and for your loyalty over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

July 03, 2019

Only want a sale If you want a car sold come here. If you want service and to be treated well after, go elsewhere . No one responds to your emails or phone calls and t More

by 123
Recommend Dealer
No
Employees Worked With
Ryan Smith
Jul 05, 2019 -

Crown Kia St Petersburg responded

Dear "123", We appreciate you you taking the time to write a review, and apologize if you feel that your experience with our service department has not been to your satisfaction. We would welcome the opportunity to discuss your experience in more detail but, unfortunately, with the screen name used on your review, we are unable to identify your records. Would you kindly call me at the dealership on 727.528.5785 ext. 2550 or by email at cstoufer@crowncars.com at your earliest convenience please? Sincerely, Cliff Stoufer, Service Manager

July 01, 2019

I love them Best dealership I’ve ever been to. I had a terrible car that I was still having to pay off that was older than I was, they still took the trade in eve More

by Symonemobley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jensen, Michael Stephenson, Tony Singleton
...
119
...