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Crown Kia St Petersburg

Pinellas Park, FL

4.8
2,673 Reviews

6500 US Highway 19 North

Pinellas Park, FL

33781

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2,673 Reviews of Crown Kia St Petersburg

December 23, 2015

very impressive I was facing. A 3k dollar fix on my sorento. I called crown and spoke with chris Jensen. He showed. Me a couple of cars and he was able to find the ca More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jensen, Nathan Draus
December 17, 2015

Craig Osario and Tony at Crown Kia Preowned Craig Osario and Tony at Crown Pre-Owned/Mitsubishi were extremely helpful and went above and beyond to make not one but two deals work for my family. More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Osorio, Tony Scopacasa
Dec 21, 2015 -

Crown Kia St Petersburg responded

Thanks for the great review, Stephanie! We're so glad that Craig and Tony were able to work with you and make sure that you got top notch treatment, and the best deal on the cars you were looking for! We look forward to seeing you again for any future automotive needs. Regards, Crown Kia St Petersburg

December 16, 2015

Love my new Soul! Buying my car from Crown couldn't have been easier. We'd discussed terms prior to the visit and set up and appointment with Justin Faello. He got ri More

by lac727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Faello
Dec 17, 2015 -

Crown Kia St Petersburg responded

Thanks for the great feedback, lac727! It's wonderful to hear that Justin made your car buying experience an enjoyable one. We're glad he listened to your needs, and made sure you were well informed throughout the whole process. We appreciate your recommendation, and hope to see you again soon! Regards, Crown Kia St Petersburg

December 14, 2015

Excellent service On 11/18/15, Jonathan was helping us with the Car. We test drove the car and fell in loved with the car. Jonathon answered question without delay and More

by Raptor1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Longley
Dec 15, 2015 -

Crown Kia St Petersburg responded

Hello Raptor1988! Thanks for sharing your great feedback. It's wonderful to hear that Jonathan was so helpful and accommodating in the process of finding your new car. We're glad he made you feel at ease, and offered nothing but top notch service to you. We hope you're enjoying your new car, and hope to see you again soon! Regards, Crown Kia St Petersburg

December 12, 2015

My new Car Justin Faello was very helpful in helping me select a vehicle. He was very patient and was very thorough in explaining leasing and finance options. I More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Faello
Dec 14, 2015 -

Crown Kia St Petersburg responded

Hello Tony! Thanks for your review. It's great to hear that Justin was able to help you find a car that you enjoy, and was so informative throughout the process. We appreciate your recommendation, and look forward to seeing you again in the future! Regards, Crown Kia St Petersburg

December 10, 2015

new car owner Thank you Craig Osorio. We are really happy with our Mirage. No Hassle just great customer service. Would tell everyone about Crown. Thanks for a grea More

by mirage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Osorio
Dec 11, 2015 -

Crown Kia St Petersburg responded

We're so glad that Craig was able to work with you to help you find a car that you love! It's great to hear that he made your experience so quick and enjoyable. We appreciate your recommendation and hope to see you again soon! Regards, Crown Kia St Petersburg

December 06, 2015

First time buying new. Justin made our first time buying a new car utterly painless. He was considerate of our needs and made every effort possible to make us happy. We sinc More

by kyardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Petrovic, Justin Faello
Dec 07, 2015 -

Crown Kia St Petersburg responded

Hello kyardy, thank you so much for your feedback! We're so glad that Justin made your first experience with buying a new car so positive, and that he was able to get you a great deal. We appreciate your recommendation, and hope to see you again when your car is ready for its first service visit! Regards, Crown Kia St Petersburg

December 04, 2015

Great service Didn't plan on buying that day but the deal and the service of the staff made it almost impossible to pass up. Jon Longley was extremely helpful throu More

by very happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Longley
December 04, 2015

Professional and Efficient Service I had to take in my car to have some recall and maintenance work. I was surprised how easy it was. Jon Heil was very professional and knowledgeable. H More

by Ericwdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Heil, Sherry Vieira
Dec 08, 2015 -

Crown Kia St Petersburg responded

Thanks for the great feedback, Ericwdiaz! It's wonderful to hear that you had such a great experience at our dealership, and that Jon made sure that you knew what was going on with your vehicle every step of the way. It's also nice to hear that Sherry was so helpful! We hope to see you again for your next service visit. Regards, Crown Kia St Petersburg

December 02, 2015

The Worst Buying Experience I've Ever Had! BUYER BEWARE!!! This is the worst car buying experience I've ever had. Don't be fooled by the friendliness of any of the sales staff. None of these people are your More

by Cindy Brower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinny Cafiero, Chris Jensen, Nathan Draus
Dec 17, 2015 -

Crown Kia St Petersburg responded

Dear Cindy, We appreciate your taking time to write a review and we apologize that you feel that your experience was not satisfactory. I can assure you that nothing deceptive occurred and that the additional products you originally signed for were fully explained to you at the time of your purchase and that you signed all of the necessary documentation acknowledging your acceptance. We ask that you keep in mind that the decision to purchase additional products was solely at your discretion. The products offered have excellent value and are utilized by many of our customers. Occasionally, after purchasing these products, some customers change their minds and decide to request a refund. Once we are notified, we process the refund, and if the vehicle was financed as it was in your case, per the lenders requirements, the refund is applied to the loan balance. We feel that we have done everything within our power to help you throughout the process and are disappointed that you feel it was not enough. Sincerely, Vinny Cafiero, General Manager, Crown Mitsubishi

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