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Crown Kia St Petersburg

Pinellas Park, FL

5.0
2,768 Reviews

6500 US Highway 19 North

Pinellas Park, FL

33781

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2,768 Reviews of Crown Kia St Petersburg

October 12, 2015

awesome experience buying a new car Very friendly knowledgeable staff...smooth transition into a new car Very pleased with the service i received from CK Will recommend to others! Jon More

by flschoolgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Longley
Oct 14, 2015 -

Crown Kia St Petersburg responded

Hello flschoolgirl, thank you for sharing your experience with us. We work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Jonathan was able to assist you in finding a vehicle that was right for you. Sincerely, Crown Kia St Petersburg

October 07, 2015

Wonderful I located a car online that I was interested in. The salesman Craig Osorio brought it out quickly. He was able to provide detailed information about More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Osorio, Bob Shaw, Craig Osorio
Oct 08, 2015 -

Crown Kia St Petersburg responded

Hello Bonnie, thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Craig and Bob will be happy to hear that you were impressed with their honesty and integrity. Sincerely, Crown Kia St Petersburg

October 06, 2015

Awesome experience I wanted to trade my 2012 soul in for a 2015 soul. I wanted the deal to be fast. I hate the waiting dealing game. We came to fast price agreement and More

by Itmatters21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Longley
Oct 07, 2015 -

Crown Kia St Petersburg responded

Hi ltmatters21, We are thrilled to hear that we made the purchase of your new 2015 Kia Soul easy! We are committed to outstanding customer service and we are glad we were able to get the deal you were looking for and made the car buying process easy. Enjoy your new Kia Soul! Sincerely, Crown Kia

October 06, 2015

Over the moon experience with Crown Kia My husband and I went to Crown Kia in St. Petersburg, Fl., last Sunday to look at a car we thought we wanted until we were greeted by sales rep Jon Lo More

by Overthemoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob finance gurue, Jonathan Longley
October 05, 2015

Awful! At first I tried to deal with Jeff Prerego. but was passed off onto a another salesman. He looked like he didn't want to be there and smelled of ciga More

by ChelBell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
Oct 07, 2015 -

Crown Kia St Petersburg responded

Thank you for sharing your experience with us. We will contact the General Manager at the store and ask him to investigate your concerns. We will get back to you as soon as we know more.

Oct 07, 2015 -

ChelBell responded

I spoke to the General Manager and, in all honesty, he lied to me about how many banks they shopped my credit out to! I have the rejection letters and my credit reports (all 3). He also attempted to state that I was approved through a credit union, for which the dealership that I purchased my car "stole" their approval. First off, I was NEVER told that I was approved and the sales rep, Craig, didn't bother to follow up with me for 5 days after I entered your dealership. I am quite happy with the vehicle that I purchased from another dealership, and I do not ever plan on doing business with Crown. My review is an honest one. And from what I understand, I am NOT the only customer that has been displeased with Crown and their sale procedures! I am currently attempting to work with our government to regulate "shotgunning" techniques by automotive dealerships. All of the hard inquiries, lowered my credit score by 30 points...and they will remain on my credit report for 2 years! That is wrong that my credit will continue to suffer for 2 years due to a dealership's unethical sales tactics!

Oct 09, 2015 -

Crown Kia St Petersburg responded

Dear ChelBell We appreciate you taking time to write and post your review and we apologize that you felt that your experience in our dealership was not agreeable. I have investigated your claim that we submitted your credit to eight finance sources and according to our records we only submitted it to four lenders. I would be happy to show you the records. Unfortunately, none of them were able to provide the financing you needed to get you into the Outlander Sport you wanted, but I can see from our records that we worked hard to get you into something similar. With reference to our sales representative, I have discussed your review with him and the issue of his appearance. We appreciate you bringing this to our attention. If I can be of any further assistance to you, please do not hesitate to contact me directly at the dealership on 727-525-5785. Sincerely, Jim Carroll, Sales Manager, Crown Mitsubishi

September 30, 2015

Jeff Perego Rocks! Our new car buying experience, couldn't have been any easier. Jeff showed us a few different Outlander Sport models, found the one we wanted and got More

by Donna & Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Prerego
September 29, 2015

Easy and Fast I went to the dealership because my air conditioner stopped working. Adrian showed me a few cars and let me take the car home for the day and night so More

by csmiles123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Baker
Sep 30, 2015 -

Crown Kia St Petersburg responded

Hello csmiles123, Congratulations on your new vehicle! Adrian is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car! Sincerely, Crown Kia St. Petersburg

September 26, 2015

Kia Sportage This was a good experience and Sasan in finance was absolutely great! We will use Crown again. Adrian was very helpful and made sure we got what we n More

by Tammy Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Baker
September 24, 2015

Best Experience Ever Justin Faello was the best salesman who worked to find a great deal at a reasonable price.If in the market stop be treated to a great buying experienc More

by halmon19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Faello
September 23, 2015

Fast. Easy. Helpful. We knew we wanted a kia soul going in to crown kia, but Justin did a great job getting us a deal we could afford with out a lot of hassle More

by Ir0nli0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Faello
Sep 25, 2015 -

Crown Kia St Petersburg responded

Hi Ir0nli0n, We are delighted to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy and at the right price for you. Justin is certainly a favorite around here, so it is no surprise that you had a great experience working with him. Sincerely, Crown Kia St. Petersburg

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