
Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Steve Sussman helped us find the perfect car to add to our family. His customer service and his follow through is something that we have not experienced before. When it comes time for us to buy another ve our family. His customer service and his follow through is something that we have not experienced before. When it comes time for us to buy another vehicle we’ll certainly be reaching back out to Steve. Thank you Steve and Crown Lexus! More
Great service Exelent customer service awesome people I ll be back for sure, thank Lexus ll be back for sure, thank Lexus More
This is the 3th Lexus car we buy from our dealer Crown Lexus!! All the time we get very nice attention from Mr. Kevin Chu with his manager’s support to get even better deal!! I hope we could continue with Lexus!! All the time we get very nice attention from Mr. Kevin Chu with his manager’s support to get even better deal!! I hope we could continue with this tradition!! More
Absolutely completely satisfied with our experience at Crown Lexus! Thank you to our sales representative Steve, who made our car search effortless. Such a great person and hard working professional!!! Crown Lexus! Thank you to our sales representative Steve, who made our car search effortless. Such a great person and hard working professional!!! More
This was our first time buying from Crown Lexus, and it was a big mistake. We should've stayed with Crown Toyota for way better service. They have good-looking expensive vehicles but horrible experience wi was a big mistake. We should've stayed with Crown Toyota for way better service. They have good-looking expensive vehicles but horrible experience with the sales representatives. More
Disgusted with the sales service I received from your dealership. TI originally found a car on cars.com and emailed their general inbox. I started the email chain on November 29th trying to get a price dealership. TI originally found a car on cars.com and emailed their general inbox. I started the email chain on November 29th trying to get a price for transport, etc. I did not get a timely response so i emailed the assistant and asked for a different sales rep that would reply to me to purchase this car. After that, the sales rep called me finally and I was told I could go to any Sonic Dealership in CO and get the process started on purchasing, however I would lose the Certified status as it would not be purchased through Lexus, it would be through another dealer. I did not want to lose the certified status so i called your general phone line and got a different sales rep and she was very helpful. She was ready to get the quote and everything setup but then she was told the car was sold. At this point I am furious since due to the lack of response on Crown Lexus, I was not able to purchase the GX that fit my needs. After a few days, i get a general email from Crown Lexus saying there was a price drop again and the car was not sold. I then immediately called one of the Sonic Dealerships in Colorado to get the process started. The car still shows available yet they are being told it was sold. At this point I have no faith in what your dealership tells me. This is my 4th Lexus I am trying to purchase but this has hands down been the worst experience I have EVER received. More
Crown Lexus made my car buying experience stress free and so easy. They helped me find the exact car I wanted and helped get me an affordable price on my dream car! so easy. They helped me find the exact car I wanted and helped get me an affordable price on my dream car! More