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Crown Lexus

Ontario, CA

4.7
772 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 772 reviews

December 26, 2023

Steve Sussman helped us find the perfect car to add to our family. His customer service and his follow through is something that we have not experienced before. When it comes time for us to buy another ve More

by Desirae.kubis
Recommend Dealer
Yes
Employees Worked With
Steve Sussman
Dec 28, 2023 -

Crown Lexus responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

December 25, 2023

Great experience! Extremely well managed!!! Seamless, thank you!! Tony and Steve were terrific. Huge thumbs up!!! More

by adavidner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony and Steve
Dec 27, 2023 -

Crown Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

December 25, 2023

Great service Exelent customer service awesome people I ll be back for sure, thank Lexus More

by Sergiogarciatraksi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Villatoro, Felisha Avirez, Serena Polkowitz, Donnie Sizemore, Alyssa White, Jeremy Poulsen, Rahim Rashid, Angelica Ugalde, Emilio Rodriguez, Tiffany Nguyen
Dec 27, 2023 -

Crown Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

December 23, 2023

This is the 3th Lexus car we buy from our dealer Crown Lexus!! All the time we get very nice attention from Mr. Kevin Chu with his manager’s support to get even better deal!! I hope we could continue with More

by nenghai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Alfred Nungaray /Ms. Marissa Hernandez , Kevin Chu
Dec 27, 2023 -

Crown Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

December 21, 2023

Absolutely completely satisfied with our experience at Crown Lexus! Thank you to our sales representative Steve, who made our car search effortless. Such a great person and hard working professional!!! More

by jurida.deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Sussman
Dec 22, 2023 -

Crown Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

December 20, 2023

This was our first time buying from Crown Lexus, and it was a big mistake. We should've stayed with Crown Toyota for way better service. They have good-looking expensive vehicles but horrible experience wi More

by ramon.alvarezjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unable to locate employees in this list
Dec 22, 2023 -

Crown Lexus responded

Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 581-8676. We look forward to hearing from you.

December 13, 2023

Disgusted with the sales service I received from your dealership. TI originally found a car on cars.com and emailed their general inbox. I started the email chain on November 29th trying to get a price More

by GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francis
Dec 15, 2023 -

Crown Lexus responded

Hi Gx460, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 581-8676. We look forward to hearing from you.

Dec 15, 2023 -

GX460 responded

I have already contacted your GM and they said they were looking into it but no resolution.

December 10, 2023

Great experience from beginning to the end. Francis is a good dude and goes above and beyond to help you! I would buy again from this place! More

by 67Coug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis T
Dec 12, 2023 -

Crown Lexus responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

December 09, 2023

Crown Lexus made my car buying experience stress free and so easy. They helped me find the exact car I wanted and helped get me an affordable price on my dream car! More

by saundrabd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Donald, Jeremy Poulsen
Dec 12, 2023 -

Crown Lexus responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

November 29, 2023

The salesman was more concerned about sales. He Did not explain how the car works More

by jmend38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Kang
Dec 04, 2023 -

Crown Lexus responded

Hello, We apologize that your purchasing experience did not provide adequate information about the vehicle and that the service you received was not exceptional. In order to rectify this situation, please call our General Manager, Jeremy Poulson, at (909) 581-8676. We look forward to hearing from you.

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