
Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Dealership put the wrong VIN on my contract. Made it a very inconvenient and cumbersome purchase. Zero negotiation. Interested in closing deals not forming a relationship with customer. Other Le Made it a very inconvenient and cumbersome purchase. Zero negotiation. Interested in closing deals not forming a relationship with customer. Other Lexus dealers treated customers like the ONLY customer during the deal. More
Never will our family do business with this dealership again. They are shady AF. We have yet to receive our car which we paid in full!! Our car is up for bid for transporting it and because Lexus IS so again. They are shady AF. We have yet to receive our car which we paid in full!! Our car is up for bid for transporting it and because Lexus IS so cheap no transportation company is willing to pick up and deliver. We paid 900 to Crown Lexus to deliver and they put it out to bid for 350!!!! No one at Lexus IS returning out calls. We’re getting a complete runaround! Buyer beware. More
Eugene Guidote is the sole reason why I will never do business with this dealership again. He was condescending and does not know how to respectfully talk to a customer. He would start all conversations business with this dealership again. He was condescending and does not know how to respectfully talk to a customer. He would start all conversations with fellow co workers by saying “be careful, this guy is extremely mad”, kept telling me I was trying to be an “exception” from every other customer instead of answering my questions, would only help IF I accepted their ridiculous buyout fee, and claimed to be the manager when he wasn’t. The actual finance director and service person were much more respectful in communicating with me but Eugene ruined my experience with this dealership. More
Excellent customer service, excellent overall experience! ! I would highly recommend this dealership to anyone wanting to purchase a Lexus!! This is a top notch Lexus Dealership! ! I would highly recommend this dealership to anyone wanting to purchase a Lexus!! This is a top notch Lexus Dealership! More
Bought a car today. Excellent salesman. Service is excellent here too. I called and my salesman Francis B. Tanglao was ready with the car I wanted to see when I got t Excellent salesman. Service is excellent here too. I called and my salesman Francis B. Tanglao was ready with the car I wanted to see when I got there. I ended up buying. He was excellent. I would recommend Crown Lexus. More