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Crown Lexus

Ontario, CA

4.7
772 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 772 reviews

August 03, 2023

Great experience with great prices! The whole team was helpful: I will be back again. More

by Renato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Donald
Aug 14, 2023 -

Crown Lexus responded

Hi Renato, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 30, 2023

Dealership put the wrong VIN on my contract. Made it a very inconvenient and cumbersome purchase. Zero negotiation. Interested in closing deals not forming a relationship with customer. Other Le More

by rpornelas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray
Aug 03, 2023 -

Crown Lexus responded

We are very sorry about this issue. Our General Manager would like to speak with you more regarding this matter. Please reach out to him at (909) 581-8676. He appreciates your patience.

July 25, 2023

Val was great! We will definitely recommend him to our friends & family. So happy with our purchase. More

by amedina3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Val Ceballos
Jul 28, 2023 -

Crown Lexus responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 23, 2023

Look for Kevin Chu, he is very helpful and excellent service. Been working with him for the past 4 years. Always give us the best deal. More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Chu
Jul 30, 2023 -

Crown Lexus responded

James, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2023

Never will our family do business with this dealership again. They are shady AF. We have yet to receive our car which we paid in full!! Our car is up for bid for transporting it and because Lexus IS so More

by Soccer101sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I didn’t work with any of the above people. Justin sold us the car, and Alexa did the finance.
Jul 19, 2023 -

Crown Lexus responded

Hi Soccer101sam, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (909) 581-8676 at your earliest convenience and we will do our best to resolve this with you.

July 01, 2023

Eugene Guidote is the sole reason why I will never do business with this dealership again. He was condescending and does not know how to respectfully talk to a customer. He would start all conversations More

by Horrible
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eugene Guidote
Jul 05, 2023 -

Crown Lexus responded

We can assure you that we do not find this type of behavior acceptable, and we would like to directly address the situation you have described. Please contact our General Manager at (909) 581-8676 so we can make this up to you and restore your faith in our business.

June 25, 2023

Very easy to work with. They do what they promise . I will refer my friends and family More

by Rgcmd1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 28, 2023 -

Crown Lexus responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2023

Excellent customer service, excellent overall experience! ! I would highly recommend this dealership to anyone wanting to purchase a Lexus!! This is a top notch Lexus Dealership! More

by renita.dukes
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Macias
Jun 28, 2023 -

Crown Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

Bought a car today. Excellent salesman. Service is excellent here too. I called and my salesman Francis B. Tanglao was ready with the car I wanted to see when I got t More

by cvlarcom
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Francis B. Tanglao five stars
Jun 30, 2023 -

Crown Lexus responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 19, 2023

Overall, I had a great experience at Crown Lexus and would recommend them to buyers. More

by jonarmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Val Ceballos
Jun 23, 2023 -

Crown Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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