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Crown Lexus

Ontario, CA

Overview
Reviews
Vehicles
4.7
773 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 773 reviews

June 19, 2023

Overall, I had a great experience at Crown Lexus and would recommend them to buyers. More

by jonarmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Val Ceballos
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Jun 23, 2023 -

Crown Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 14, 2023

Excellent service salesman was very nice and helpful we are very happy for all the help.. More

by sanabriavision
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Ceballos
Report | Print
Jun 22, 2023 -

Crown Lexus responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2023

Walked in to really just look but ended up falling in love with a NX450+ that had been custom ordered for another person who fell out of their deal. It was exactly what we were looking for! Our dealer, O More

by RBernas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Parnass
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Jun 22, 2023 -

Crown Lexus responded

Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 06, 2023

I am a senior I have bought many cars from numerous dealerships. When I called Crown Lexus to check on availability of a used NX 300 they were very courteous checked on the availability and I made an a More

by skoffontherock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Escobedo
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Jun 10, 2023 -

Crown Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 04, 2023

Haley went above and beyond to make sure we were able to get the car of our dreams! I will definitely be referring anyone in need of a car to this dealership. Ten out of ten! More

by Beautevil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Jun 07, 2023 -

Crown Lexus responded

Hi, thank you so much for your positive comments about Crown Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

Great customer service, highly recommend crown lexus! My sales rep ray and Adrianna were great. More

by rbarakzai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Rasooli, Adriana , Jeremy Poulsen, Val Ceballos
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Jun 01, 2023 -

Crown Lexus responded

Hi, thank you so much for your positive comments about Crown Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2023

I have been bringing my vehicle to crown for about 5 years now and this is the best place I have been since purchasing my vehicle in 2015. I won't mention the names of the other dealerships I have been More

by Vix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Macias , Tony Hang, Grace Xu
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May 26, 2023 -

Crown Lexus responded

Thank you so much for the positive review! We hope to be of service to you again in the future.

May 21, 2023

After initial email I got no response from A. Kang. Bought Mercedes. Terrible customer service. More

by stewarli
Recommend Dealer
No
Employees Worked With
Anthony Kang
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May 30, 2023 -

Crown Lexus responded

Thank you for letting us know about this issue. Please contact our General Manager at (909) 581-8676 so we can make this up to you.

May 19, 2023

kevin chu is very nice. You can rest assured to find him when you buy a car. More

by Kayla Wan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Chu
Report | Print
May 23, 2023 -

Crown Lexus responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 19, 2023

Very nice environment, very good service from salesman Kevin Chu and very high efficiency of the whole sales team. Most of importance, the price is very competitive and the inventory is enough for options More

by Tony Liu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Chu, Bobby Velto
Report | Print
May 23, 2023 -

Crown Lexus responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2023 -

Tony Liu responded

I planned to stop by to your store and get the price compasion, then I was ready to go to another Lexus dealer store to buy my first Lexus SUV where I had contact with before. After communicating with Kevin Chu and other guys, I gave up going elsewhere and made my order immediately in your store. Your good service and good quality of sales team let me to do a right decision. Thanks a lot.

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