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Crown Lexus
Ontario, CA
772 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 772 reviews
April 06, 2023
The salesperson. Abrl, was helpful, efficient, and knowledgeable about the Lexus brand. He patiently explained the technology of the vehicle and provided his perso Abrl, was helpful, efficient, and knowledgeable about the Lexus brand. He patiently explained the technology of the vehicle and provided his personsl cell number should questions arise. More
by Virginia4414
Employees Worked With
Abel Escobedo. The app did not respond., Abel Escobedo
April 05, 2023
My wife and I came in to take a look at a vehicle, and I have to say, Abel (salesman) was great to deal with. Extremely friendly, helpful, and was willing to accomdate us. When it came to talk numbers, t have to say, Abel (salesman) was great to deal with. Extremely friendly, helpful, and was willing to accomdate us. When it came to talk numbers, the reason my wife and I chose to leave is because of the sales manager. Simply put, we did not come to have an ethics debate of what car prices should be. If you're a buyer who does their research, and you know what car prices should be and what they're going for, then all that needs to be discussed is what price a dealer is willing to work with, and nothing more. Rude and condescending are what describe our experience with the sales manager, trying to convince us that we do not know what we are talking about/trying to convince us to just take the vehicle instead. Like other reviews have mentioned, their prices are high for market value (read others). More
by AK
Employees Worked With
Donnie Sizemore, Abel Escobedo
April 02, 2023
I am very happy with my purchase. Eugene was great!! He was so patient and helpful. He made the whole shopping experience easy and smooth. Eugene was great!! He was so patient and helpful. He made the whole shopping experience easy and smooth. More
by chialitu
Employees Worked With
Eugene Guidote
March 22, 2023
If I could give Abel Escobedo a zero rating I would. I purchased my vehicle from another dealership because of this guy's behavior. Rude, condescending, and chauvinistic are words that describe this guy I purchased my vehicle from another dealership because of this guy's behavior. Rude, condescending, and chauvinistic are words that describe this guy during negotiation. This car is for my wife and he told me that I should not have to discuss the purchase with her and I should buy it on my own. More
by drobert068
Employees Worked With
Abel Escobedo
March 01, 2023
Abel is very helpful and ready to answer all our inquiries about the car. I truly appreciate his assistance. Michelle is awesome and also very patient with all our requests. inquiries about the car. I truly appreciate his assistance. Michelle is awesome and also very patient with all our requests. More
by Diana
Employees Worked With
Michelle of Finance, Abel Escobedo
