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Crown Lexus
Ontario, CA
777 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 777 reviews
March 22, 2023
If I could give Abel Escobedo a zero rating I would. I purchased my vehicle from another dealership because of this guy's behavior. Rude, condescending, and chauvinistic are words that describe this guy I purchased my vehicle from another dealership because of this guy's behavior. Rude, condescending, and chauvinistic are words that describe this guy during negotiation. This car is for my wife and he told me that I should not have to discuss the purchase with her and I should buy it on my own. More
by drobert068
Employees Worked With
Abel Escobedo
March 01, 2023
Abel is very helpful and ready to answer all our inquiries about the car. I truly appreciate his assistance. Michelle is awesome and also very patient with all our requests. inquiries about the car. I truly appreciate his assistance. Michelle is awesome and also very patient with all our requests. More
by Diana
Employees Worked With
Michelle of Finance, Abel Escobedo
February 18, 2023
The showroom floor is very clean and brightly lit. All the staff there are extremely friendly and helpful. I was treated fairly and suggestions on which vehicle would fulfill my requirements was taken All the staff there are extremely friendly and helpful. I was treated fairly and suggestions on which vehicle would fulfill my requirements was taken seriously. Jennifer was open and honest about all the vehicles she showed me and my daughter and allowed us to test drive all of them. She even had us test drive a vehicle just so we could see what it would be like to own and it's potential. I brought my husband by the next day to complete financing and he was very pleased with the whole operation there. More
by pipermom42nd
Employees Worked With
Jennifer Villatoro
February 16, 2023
We had a great experience with Crown Lexus. Daniel Macias provided excellent customer service. He was friendly and knowledgeable about the vehicle. Nice job! Daniel Macias provided excellent customer service. He was friendly and knowledgeable about the vehicle. Nice job! More
by jrjuengel
Employees Worked With
Daniel Macias
February 14, 2023
Faustino was really helpful as always. This location always delivers great customer experience. I just purchase my leases car today and made the transition seamless. This location always delivers great customer experience. I just purchase my leases car today and made the transition seamless. More
by Zoey
Employees Worked With
Faustino Ruiz
February 06, 2023
Amazing in person experience here at Crown Lexus. Drove a far way and there were no issues moving forward from over the phone transaction! All their employees and cars a great and ready to take care Drove a far way and there were no issues moving forward from over the phone transaction! All their employees and cars a great and ready to take care of any car need you are looking for! Will always go back to them no matter the drive! They are worth taking the trip to see and do business with! More
by Amkindle1395
Employees Worked With
Jennifer Villatoro, Andres Anzoategui
