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Crown Lexus

Ontario, CA

Overview
Reviews
Vehicles
4.8
789 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 789 reviews

March 31, 2023

Francis was amazing from start to finish! He kept us informed every step of the way and took excellent care of us! More

by shanne.malilay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Tanglao - five stars!!!
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Apr 05, 2023 -

Crown Lexus responded

Hi Shanne, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 27, 2023

I got a great deal , good customer service, fast and easy in and out Thanks More

by ea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Andrew Anzoátegui, Eugene Guidote
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Mar 29, 2023 -

Crown Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 22, 2023

If I could give Abel Escobedo a zero rating I would. I purchased my vehicle from another dealership because of this guy's behavior. Rude, condescending, and chauvinistic are words that describe this guy More

by drobert068
Recommend Dealer
No
Employees Worked With
Abel Escobedo
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Mar 24, 2023 -

Crown Lexus responded

Thank you for making us aware of this incident. Our General Manager would really like to speak with you more regarding this matter. Please reach out to him at (909) 581-8676.

Mar 24, 2023 -

drobert068 responded

There is no need to have a conversation on this because I don't think it will change anything, especially his behavior. I just wanted to let you know that it happened, it cost you a sale and any future business from me and my family.

March 19, 2023

Really appreciate Crown Lexus team! A special thank you to Eugene for his knowing his product and expertise. More

by nungaray68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Anzoátegui, Kevin Chu, Eugene Guidote
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Mar 23, 2023 -

Crown Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! We look forward to your next visit! Take care!

March 06, 2023

Everything went smoothly and they listed tj what I wanted! Overall very happy with my purchase and totally in love with this new car! More

by michelleanderson56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Escobedo
Report | Print
Mar 09, 2023 -

Crown Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Crown Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2023

Our experience with the sales and finance department were very pleasant and I got the car I wanted. More

by lanikazi
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Rasooli
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Mar 10, 2023 -

Crown Lexus responded

Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2023

Abel is very helpful and ready to answer all our inquiries about the car. I truly appreciate his assistance. Michelle is awesome and also very patient with all our requests. More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle of Finance, Abel Escobedo
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February 28, 2023

Extremely happy with the service. My second purchased from this dealership. Highly recommended very professional More

by Benavides1801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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February 18, 2023

The showroom floor is very clean and brightly lit. All the staff there are extremely friendly and helpful. I was treated fairly and suggestions on which vehicle would fulfill my requirements was taken More

by pipermom42nd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Villatoro
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Feb 23, 2023 -

Crown Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2023

We had a great experience with Crown Lexus. Daniel Macias provided excellent customer service. He was friendly and knowledgeable about the vehicle. Nice job! More

by jrjuengel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Macias
Report | Print
Feb 23, 2023 -

Crown Lexus responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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