Crown Lexus

Crown Lexus IS a great dealer. Everyone is so kind. Eugene (sales person) went above and beyond to provide the best deal for me. Everyone is so kind. Eugene (sales person) went above and beyond to provide the best deal for me. More

Crown Lexus was very friendly and efficient dealership our sales person Justin was very helpful and informative he’s a really good sales person he made us feel very comfortable in dealing with them, I am our sales person Justin was very helpful and informative he’s a really good sales person he made us feel very comfortable in dealing with them, I am really enjoying my 2019 Nx 300 F sport, Thank you Justin and Crown Lexus. More

They were so helpful and knowledgeable. Olivia was amazing and I can’t recommend her highly enough! Everyone was great and I highly recommend Crown Lexus to anyone looking to purchase a Lex Olivia was amazing and I can’t recommend her highly enough! Everyone was great and I highly recommend Crown Lexus to anyone looking to purchase a Lexus! More

Great service, quick process &love our new car! Francis and his team were so polite and knowledgeable! Will definitely come back for our next car! Francis and his team were so polite and knowledgeable! Will definitely come back for our next car! More

Jeremy Paulson made this possible. Because of Jeremy's professionalism I have continued to purchase from Crown Lexus. Since 2018 this is now the 3rd vehicle I have purchased from the Because of Jeremy's professionalism I have continued to purchase from Crown Lexus. Since 2018 this is now the 3rd vehicle I have purchased from them. Eugene also assisted on this purchase and was very knowledgeable More

It was pleasure meeting the sales team all the people we met they were very professional helpful specially Francis, he helped us to choose the right car for us. The service was beyond our expectations. met they were very professional helpful specially Francis, he helped us to choose the right car for us. The service was beyond our expectations. More

I love test driving my Lexus RX 350. I had a few questions about the car, and the service contract. Francis Tanglao was my sales rep. He answered all of my questions. He’s very knowledg I had a few questions about the car, and the service contract. Francis Tanglao was my sales rep. He answered all of my questions. He’s very knowledgeable about Lexus and is an excellent representative of crown Lexus. More

A classic bait and switch : let me explain ( I am interested in a new vehicle from that dealership so I reached out via email gave them the stock number and later that day I got a response with that interested in a new vehicle from that dealership so I reached out via email gave them the stock number and later that day I got a response with that it is available and that someone would reach out to me. Francisco reaches out to and I believe prior to his call the dealership sends me out a deal structure for that exact vehicle and I looks great and my wife and I are very excited that we are going to get our new car today. That was based on the numbers that they presented us on that vehicle. So we welcomed the car from Francisco and told him that we would love to come down to pick it up right away and I’d ask about $1000 military discount if it would be applicable and he responded yes it would be then he goes on to say that by the way what we sent you we’re not gonna be able to honor we have a 70% markup on that vehicle which comes out to $70,000 over and beyond what they have promised so he put his manager on the phone. CAMIE PEREZ and she was a little confused and asked me to send over that deal structure that was emailed to me in return I did and she received it. Then she went to backpedal that deal and told me how sympathetic and understanding that she is of the situation but we’re still going to charge you a 70% premium I said what about the deal structure did you not get the email she said yes but so sorry I understand your frustration but we were going to sell it to you at $70,000 markup at the end of the day she had no compassion because she should standby with what they sent me that’s what you’re doing business otherwise the ramifications and that’s why it’s called a classic bait and switch they lowered myself or my wife in with that vehicle with a deal structure that we excepted and we became very excited and they crushed our dreams and Camie really could care less So I highly recommend never to deal with a very unscrupulous dealership as Crown Lexus maybe I’m the first to complain openly but I will be filing a complaint with the Attorney General of the state of California with the evidence in hand because this kind of action needs to be stopped by taking advantage of the general public the way that she has. More

Crown Lexus provided professional and honest services during my thres times visits, that's why I bought car from them. Thanks during my thres times visits, that's why I bought car from them. Thanks More

Bought my first car from Crown Lexus today. I wanna thank for Francis Excellent customer service business. he helped us a lot that we can’t incredible believe it. the process with him was reall I wanna thank for Francis Excellent customer service business. he helped us a lot that we can’t incredible believe it. the process with him was really easy, he helped us through all the stuff. excellent service! More