
Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I was happy with my experience and everything about my service was great. My vehicle was completed on time and all the employees were very helpful. service was great. My vehicle was completed on time and all the employees were very helpful. More
Great service always, Helen listened to or concerns and addressed them. Let me know the outcome when we picked up the vehicle. Very professional, always a pleasure. addressed them. Let me know the outcome when we picked up the vehicle. Very professional, always a pleasure. More
Great customer service and very efficient. They respected my time and went over everything in detail. They also took all the COVID 19 safety measures which I appreciated. Ask for Alex Santana when you schedu my time and went over everything in detail. They also took all the COVID 19 safety measures which I appreciated. Ask for Alex Santana when you schedule your next service! He was by far the best service rep I’ve ever dealt with. More
I gave 5 stars even thought I was not satisfied with the last visit. I received promotional deal for battery ($50 off) which was the reason for my visit since the original battery is way passed the expecte last visit. I received promotional deal for battery ($50 off) which was the reason for my visit since the original battery is way passed the expected life of 84 months . After checked by the service department I was told the battery is still good for couple more years. As a conscientious consumer, I accepted the advise and deferring the replacement. My wife stranded with a dead battery next day. Instead of getting a Lexus quality products, I had to settle for the best battery I could find. More
I’m very happy with the service I receive from Crown Lexus. I also want to give my consultant Alex Santana a 100 for his dedication to his job and me as a long time customer of the dealership! Lexus. I also want to give my consultant Alex Santana a 100 for his dedication to his job and me as a long time customer of the dealership! More
Crown Lexus has knowledgeable customer service representatives and technicians. They provided top notch service from start to finish. I recommend Crown Lexus to anyone who enjoys +A service. representatives and technicians. They provided top notch service from start to finish. I recommend Crown Lexus to anyone who enjoys +A service. More
Once again great service received by Helen the service writer! Even the cashier provided excellent service, always personable and efficient. Keep it up crown Lexus you're the best, service matters! Mar writer! Even the cashier provided excellent service, always personable and efficient. Keep it up crown Lexus you're the best, service matters! Margie High More
I have had extremely efficient and great service for more then 20: years at this establishment. Even through new ownership, the service level has never suffered. Helen Kassel has been my service contact and then 20: years at this establishment. Even through new ownership, the service level has never suffered. Helen Kassel has been my service contact and has always been very easy to work with and kept me in the loop about the service. More