
Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I gave 5 stars even thought I was not satisfied with the last visit. I received promotional deal for battery ($50 off) which was the reason for my visit since the original battery is way passed the expecte last visit. I received promotional deal for battery ($50 off) which was the reason for my visit since the original battery is way passed the expected life of 84 months . After checked by the service department I was told the battery is still good for couple more years. As a conscientious consumer, I accepted the advise and deferring the replacement. My wife stranded with a dead battery next day. Instead of getting a Lexus quality products, I had to settle for the best battery I could find. More
I’m very happy with the service I receive from Crown Lexus. I also want to give my consultant Alex Santana a 100 for his dedication to his job and me as a long time customer of the dealership! Lexus. I also want to give my consultant Alex Santana a 100 for his dedication to his job and me as a long time customer of the dealership! More
Crown Lexus has knowledgeable customer service representatives and technicians. They provided top notch service from start to finish. I recommend Crown Lexus to anyone who enjoys +A service. representatives and technicians. They provided top notch service from start to finish. I recommend Crown Lexus to anyone who enjoys +A service. More
Once again great service received by Helen the service writer! Even the cashier provided excellent service, always personable and efficient. Keep it up crown Lexus you're the best, service matters! Mar writer! Even the cashier provided excellent service, always personable and efficient. Keep it up crown Lexus you're the best, service matters! Margie High More
I have had extremely efficient and great service for more then 20: years at this establishment. Even through new ownership, the service level has never suffered. Helen Kassel has been my service contact and then 20: years at this establishment. Even through new ownership, the service level has never suffered. Helen Kassel has been my service contact and has always been very easy to work with and kept me in the loop about the service. More
As my Bessie gets older, 17 years, I can count on Crown Lexus and Tino and Jason in service to take special care of her. She has 250,000 and still has a lot of life in her. Thanks to Crown Lexus for not g Lexus and Tino and Jason in service to take special care of her. She has 250,000 and still has a lot of life in her. Thanks to Crown Lexus for not giving up on her More
Actually I was atCrown Lexus to pick up my car hat was being serviced, but went to the sales department out of curiosity and was met by Daniel who just made things easy to buy a new car. To make a long s being serviced, but went to the sales department out of curiosity and was met by Daniel who just made things easy to buy a new car. To make a long story short, I never picked up my car from service and drove back home in a new 2021 Lou ES350. Daniel gets good marks like Mike Diaz who sold me my first Lexus in 2013. . More
I have been doing business with them for over 15 years and have always been pleased. My appointment was scheduled and they took my car at the time we had agreed upon. My service advisor communicated well and have always been pleased. My appointment was scheduled and they took my car at the time we had agreed upon. My service advisor communicated well and keep me updated on the progress of the job. More
Always quick and straight to the point.Personnel is Always quick and straight to the point. Personnel is always fast and helpful which helps when stopping in without an appointment and on a lunch break Always quick and straight to the point. Personnel is always fast and helpful which helps when stopping in without an appointment and on a lunch break! More
The dealership did a great job with the car, and was very communicative during the entire process. They set me up with a place to wait where I could also do work. communicative during the entire process. They set me up with a place to wait where I could also do work. More