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Crown Lexus

Ontario, CA

4.7
772 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 772 reviews

June 13, 2021

I gave 5 stars even thought I was not satisfied with the last visit. I received promotional deal for battery ($50 off) which was the reason for my visit since the original battery is way passed the expecte More

by hiepbui71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Hang
June 11, 2021

I’m very happy with the service I receive from Crown Lexus. I also want to give my consultant Alex Santana a 100 for his dedication to his job and me as a long time customer of the dealership! More

by sherraew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Santana
June 11, 2021

Crown Lexus has knowledgeable customer service representatives and technicians. They provided top notch service from start to finish. I recommend Crown Lexus to anyone who enjoys +A service. More

by Mr. V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
June 10, 2021

Once again great service received by Helen the service writer! Even the cashier provided excellent service, always personable and efficient. Keep it up crown Lexus you're the best, service matters! Mar More

by Marjorie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
June 05, 2021

I have had extremely efficient and great service for more then 20: years at this establishment. Even through new ownership, the service level has never suffered. Helen Kassel has been my service contact and More

by altaloma51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
June 03, 2021

As my Bessie gets older, 17 years, I can count on Crown Lexus and Tino and Jason in service to take special care of her. She has 250,000 and still has a lot of life in her. Thanks to Crown Lexus for not g More

by rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Faustino Ruiz
May 30, 2021

Actually I was atCrown Lexus to pick up my car hat was being serviced, but went to the sales department out of curiosity and was met by Daniel who just made things easy to buy a new car. To make a long s More

by FAH2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel, Ali Shekeb
May 30, 2021 -

FAH2021 responded

My only complaint is that Valet Service was nonexistent, while I declined a loner car I was refused the courtesy of dropping me at home after leaving my car for service and picking me up from home to pick up my car. Ali kindly offered to reimburse me for any out of pocket expenses that I thankfully declined.

May 27, 2021

I have been doing business with them for over 15 years and have always been pleased. My appointment was scheduled and they took my car at the time we had agreed upon. My service advisor communicated well More

by banditlinda
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
May 26, 2021

Always quick and straight to the point.Personnel is Always quick and straight to the point. Personnel is always fast and helpful which helps when stopping in without an appointment and on a lunch break More

by EUribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Ruiz, Alex Santana
May 22, 2021

The dealership did a great job with the car, and was very communicative during the entire process. They set me up with a place to wait where I could also do work. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Santana
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