Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Lexus
Ontario, CA
779 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 779 reviews
June 10, 2021
Once again great service received by Helen the service writer! Even the cashier provided excellent service, always personable and efficient. Keep it up crown Lexus you're the best, service matters! Mar writer! Even the cashier provided excellent service, always personable and efficient. Keep it up crown Lexus you're the best, service matters! Margie High More
by Marjorie
Employees Worked With
Jim Martin
June 05, 2021
I have had extremely efficient and great service for more then 20: years at this establishment. Even through new ownership, the service level has never suffered. Helen Kassel has been my service contact and then 20: years at this establishment. Even through new ownership, the service level has never suffered. Helen Kassel has been my service contact and has always been very easy to work with and kept me in the loop about the service. More
by altaloma51
Employees Worked With
Helen Kassel
June 03, 2021
As my Bessie gets older, 17 years, I can count on Crown Lexus and Tino and Jason in service to take special care of her. She has 250,000 and still has a lot of life in her. Thanks to Crown Lexus for not g Lexus and Tino and Jason in service to take special care of her. She has 250,000 and still has a lot of life in her. Thanks to Crown Lexus for not giving up on her More
by rj
Employees Worked With
Jason, Faustino Ruiz
May 30, 2021
Actually I was atCrown Lexus to pick up my car hat was being serviced, but went to the sales department out of curiosity and was met by Daniel who just made things easy to buy a new car. To make a long s being serviced, but went to the sales department out of curiosity and was met by Daniel who just made things easy to buy a new car. To make a long story short, I never picked up my car from service and drove back home in a new 2021 Lou ES350. Daniel gets good marks like Mike Diaz who sold me my first Lexus in 2013. . More
by FAH2021
Employees Worked With
Helen Kassel, Ali Shekeb
May 27, 2021
I have been doing business with them for over 15 years and have always been pleased. My appointment was scheduled and they took my car at the time we had agreed upon. My service advisor communicated well and have always been pleased. My appointment was scheduled and they took my car at the time we had agreed upon. My service advisor communicated well and keep me updated on the progress of the job. More
by banditlinda
Employees Worked With
Ali Shekeb
May 26, 2021
Always quick and straight to the point.Personnel is Always quick and straight to the point. Personnel is always fast and helpful which helps when stopping in without an appointment and on a lunch break Always quick and straight to the point. Personnel is always fast and helpful which helps when stopping in without an appointment and on a lunch break! More
by EUribe
Employees Worked With
Faustino Ruiz, Alex Santana
May 22, 2021
The dealership did a great job with the car, and was very communicative during the entire process. They set me up with a place to wait where I could also do work. communicative during the entire process. They set me up with a place to wait where I could also do work. More
by Wendy
Employees Worked With
Alex Santana
May 18, 2021
Crown Lexus has good price, perfect sales Kevin has professional knowledge, Patiently introduce the performance and advantages of various cars, and I I bought my favorite car，thank you so much. professional knowledge, Patiently introduce the performance and advantages of various cars, and I I bought my favorite car，thank you so much. More
by Benny
Employees Worked With
Kevin Chu
May 18, 2021
Loved how quick it was for me to discuss the purpose of my visit and leave with my loan vehicle and continue with my day. In addition, service was quick as well as picking up my car. my visit and leave with my loan vehicle and continue with my day. In addition, service was quick as well as picking up my car. More
by Leticiau2333
Employees Worked With
Alex Santana
May 17, 2021
Always so professional and customer service is outstanding!! Very happy with service I receive each time I go for service, I would highly recommend them outstanding!! Very happy with service I receive each time I go for service, I would highly recommend them More
by Noemicobian73
Employees Worked With
Tony Hang
