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Crown Lexus

Ontario, CA

4.7
779 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 779 reviews

June 10, 2021

Once again great service received by Helen the service writer! Even the cashier provided excellent service, always personable and efficient. Keep it up crown Lexus you're the best, service matters! Mar More

by Marjorie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
June 05, 2021

I have had extremely efficient and great service for more then 20: years at this establishment. Even through new ownership, the service level has never suffered. Helen Kassel has been my service contact and More

by altaloma51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
June 03, 2021

As my Bessie gets older, 17 years, I can count on Crown Lexus and Tino and Jason in service to take special care of her. She has 250,000 and still has a lot of life in her. Thanks to Crown Lexus for not g More

by rj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Faustino Ruiz
May 30, 2021

Actually I was atCrown Lexus to pick up my car hat was being serviced, but went to the sales department out of curiosity and was met by Daniel who just made things easy to buy a new car. To make a long s More

by FAH2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel, Ali Shekeb
May 30, 2021 -

FAH2021 responded

My only complaint is that Valet Service was nonexistent, while I declined a loner car I was refused the courtesy of dropping me at home after leaving my car for service and picking me up from home to pick up my car. Ali kindly offered to reimburse me for any out of pocket expenses that I thankfully declined.

May 27, 2021

I have been doing business with them for over 15 years and have always been pleased. My appointment was scheduled and they took my car at the time we had agreed upon. My service advisor communicated well More

by banditlinda
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
May 26, 2021

Always quick and straight to the point.Personnel is Always quick and straight to the point. Personnel is always fast and helpful which helps when stopping in without an appointment and on a lunch break More

by EUribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Ruiz, Alex Santana
May 22, 2021

The dealership did a great job with the car, and was very communicative during the entire process. They set me up with a place to wait where I could also do work. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Santana
May 18, 2021

Crown Lexus has good price, perfect sales Kevin has professional knowledge, Patiently introduce the performance and advantages of various cars, and I I bought my favorite car,thank you so much. More

by Benny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chu
May 18, 2021

Loved how quick it was for me to discuss the purpose of my visit and leave with my loan vehicle and continue with my day. In addition, service was quick as well as picking up my car. More

by Leticiau2333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Santana
May 17, 2021

Always so professional and customer service is outstanding!! Very happy with service I receive each time I go for service, I would highly recommend them More

by Noemicobian73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hang
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