
Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Everything was done before we came down from Vegas. Drove down, test drove vehicle and signed paperwork. All there are friendly and service manager David was very help full. down, test drove vehicle and signed paperwork. All there are friendly and service manager David was very help full. More
Good experience met with courteous and friendly service. Service agent was thorough with overall inspection and estimated time to complete service. Everything was spot on! Service agent was thorough with overall inspection and estimated time to complete service. Everything was spot on! More
Crown Lexus continues to give great costumer service, very professional. I have been going to Crown Lexus since 2009 and have always felt welcome. That’s why I will continue to buy cars from Crown Lexu very professional. I have been going to Crown Lexus since 2009 and have always felt welcome. That’s why I will continue to buy cars from Crown Lexus. More
I had called a week before to schedule an oil change and to check the breaks. I had requested a loaner car and was told one would be available but when I got there I was told there wasn’t anything available to check the breaks. I had requested a loaner car and was told one would be available but when I got there I was told there wasn’t anything available. This is very inconvenient as I had something else to do that day. If there wasn’t a car available and I was informed that I would have planned accordingly. More
Faustino provides excellent customer service. He makes everything go super smooth. From the ease of making the appointment to the actual service of your vehicle to delivery of your vehicle after service everything go super smooth. From the ease of making the appointment to the actual service of your vehicle to delivery of your vehicle after service is the reason I keep coming back to this dealership. Everything with him is hassle free and I always feel completely satisfied with the service he provides. More
When scheduling sevice at Crown Lexua, be sure to ask for Tino. Service with a smile is his speciality! He will go out of his way to make certain you get only quality service. Tino. Service with a smile is his speciality! He will go out of his way to make certain you get only quality service. More
I had a wonderful experience with our sales person Daniel. He was very helpful, informative and friendly. He was not pushy at all. I could not ask for better customer service! Daniel. He was very helpful, informative and friendly. He was not pushy at all. I could not ask for better customer service! More
I had an online chat to set up an appointment with Crown Lexus. I informed them of my issue and gave all of my information. I was then told that someone would call me to set up an appointment even though I Lexus. I informed them of my issue and gave all of my information. I was then told that someone would call me to set up an appointment even though I started the chat to get an appointment now. 48 hours later no call so I went to the chat. They wanted to start all over. If you can't get an appointment, how can you trust their service? No respect, fail! More
Wonderful staff and great experience working with Michelle. She was very patient and explained things clearly to my family. Thank you again, Michelle! We love our new Lexus! Michelle. She was very patient and explained things clearly to my family. Thank you again, Michelle! We love our new Lexus! More