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Crown Lexus

Ontario, CA

4.7
772 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 772 reviews

February 10, 2021

Helen is always wonderful. She greats you with a smile and gets your car in and out of service fast with everything taken care of More

by thelovelysheryl
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
February 05, 2021

Crown Lexus provided great service for my 2002 RX 300. I recently took my vehicle in for servicing and the technicians found the vehicle is in good condition. Ali, a Crown Lexus Service Consultant, is very More

by s_kamlapurker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
February 04, 2021

The service department and Helen especially were first class all the way. I received a loaner car and the work was done in a timely and professional manner. More

by adairteamone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
January 28, 2021

The service department is efficient, helpful and reliable. The work was performed very professionally and completed within a reasonable amount of time. We are very happy with the results of the r More

by lkheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel ***** Not recording above.
January 26, 2021

This is the first time servicing my Lexus at Crown Lexus. My appointment and introduction to Ali went very smoothly. I was there for the 30K mile service which took less than two hours. The car was return More

by Tonyyakimowich@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
January 26, 2021

Vehicle purchase 12/19/20, and as of today Crown has not yet paid off my previous car. Extremely unprofessional and regret doing business with them More

by RLJ51
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Guidote
January 24, 2021

Sales person Steve and tony from service had great customer service and was very friendly Top notch ! Thank you for your great service at Lexus More

by Tnguyen850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve , Tony Hang
January 22, 2021

Helen is the best she was very helpful and she knew i was in a hurry to go to work, she got me in an out so i was not late for work. She gave me stellar customer service. Will be back to have her get my ca More

by splashmonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
January 21, 2021

Our family has been dealing with Crown Lexus since our 1990 LS 400. Now we have a 2015 RX 350. Always get that special Lexus Dealership Experience. More

by brdcstbry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
January 19, 2021

Always courteous and fast. Service workers were very kind and friendly. Jim is always helpful in helping me pick my new car when I’m ready. More

by pnhoward5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Ali Shekeb
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