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Crown Lexus

Ontario, CA

4.7
775 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 775 reviews

March 02, 2021

I had an absolutely horrendous experience at this dealership. I called in the morning about a specific vehicle and spoke with Jennifer. She was very kind and after giving her a rundown of my day, she More

by Sydney
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Villatoro
March 01, 2021

I love the service Lexus provides. I have been a loyal Lexus owner for more then 30 years. I have leased or purchased at least 15 cars. Keep up the great work. More

by honeymayi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Anzoátegui, Kevin Piggee, Jim Martin, Patrick Reed, Abel Escobedo
February 13, 2021

Crown Lexus has an amazing customer service. Staff are friendly & very accommodating. Abel Escobedo is the best. He is hardworking, knowledgeable, honest, easy to talk to & got me the best deal. Thanks t More

by danlie144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Gatchalian(5 stars), Abel Escobedo, Eugene Guidote
February 10, 2021

Helen is always wonderful. She greats you with a smile and gets your car in and out of service fast with everything taken care of More

by thelovelysheryl
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
February 05, 2021

Crown Lexus provided great service for my 2002 RX 300. I recently took my vehicle in for servicing and the technicians found the vehicle is in good condition. Ali, a Crown Lexus Service Consultant, is very More

by s_kamlapurker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
February 04, 2021

The service department and Helen especially were first class all the way. I received a loaner car and the work was done in a timely and professional manner. More

by adairteamone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel
January 28, 2021

The service department is efficient, helpful and reliable. The work was performed very professionally and completed within a reasonable amount of time. We are very happy with the results of the r More

by lkheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Kassel ***** Not recording above.
January 26, 2021

Vehicle purchase 12/19/20, and as of today Crown has not yet paid off my previous car. Extremely unprofessional and regret doing business with them More

by RLJ51
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Guidote
January 26, 2021

This is the first time servicing my Lexus at Crown Lexus. My appointment and introduction to Ali went very smoothly. I was there for the 30K mile service which took less than two hours. The car was return More

by Tonyyakimowich@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ali Shekeb
January 24, 2021

Sales person Steve and tony from service had great customer service and was very friendly Top notch ! Thank you for your great service at Lexus More

by Tnguyen850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve , Tony Hang
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