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Crown Lexus
Ontario, CA
775 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 775 reviews
January 22, 2021
Helen is the best she was very helpful and she knew i was in a hurry to go to work, she got me in an out so i was not late for work. She gave me stellar customer service. Will be back to have her get my ca in a hurry to go to work, she got me in an out so i was not late for work. She gave me stellar customer service. Will be back to have her get my car going to be safe for me . Thank you Helen you are awesomsauce. Shawna Paul More
by splashmonkey
Employees Worked With
Helen Kassel
January 21, 2021
Our family has been dealing with Crown Lexus since our 1990 LS 400. Now we have a 2015 RX 350. Always get that special Lexus Dealership Experience. 1990 LS 400. Now we have a 2015 RX 350. Always get that special Lexus Dealership Experience. More
by brdcstbry
Employees Worked With
Ali Shekeb
January 19, 2021
Always courteous and fast. Service workers were very kind and friendly. Jim is always helpful in helping me pick my new car when I’m ready. and friendly. Jim is always helpful in helping me pick my new car when I’m ready. More
by pnhoward5
Employees Worked With
Jim Martin, Ali Shekeb
January 14, 2021
Alex Santana the best employee. He is professional, nice, always o top of what I need. I always do all my appointments with him no body else. I like him a lot. The best always o top of what I need. I always do all my appointments with him no body else. I like him a lot. The best More
by Erikaramirez040
Employees Worked With
Alex Santana
January 13, 2021
Fast courteous customer service. A1 service writer. Short wait time for normal service work. Car washed when Service was complete. Wouldn’t take anywhere else. wait time for normal service work. Car washed when Service was complete. Wouldn’t take anywhere else. More
by Rossehall1
Employees Worked With
Faustino Ruiz
January 10, 2021
Truly professionals with my best interests in mind. Safety measures against Covid in place. Not pushy on future maintenance needed but explained the importance of having it done. Safety measures against Covid in place. Not pushy on future maintenance needed but explained the importance of having it done. More
by curtislmorse
Employees Worked With
Ali Shekeb
December 25, 2020
Michelle,Tiffany and Camie are great employees of Crown Lexus,they did a miracle for me to get the car I’ve always wanted, I just wanted to let you know, I really appreciate good people’s Lexus,they did a miracle for me to get the car I’ve always wanted, I just wanted to let you know, I really appreciate good people’s More
by Jacob
Employees Worked With
Michelle,Tiffany,Cameal
December 23, 2020
Friendly, Professional. Explains service and expectations in detail. Excellent customer service. The waiting area is comfortable, despite covid 19 situation. Restrooms are clean. The car was expectations in detail. Excellent customer service. The waiting area is comfortable, despite covid 19 situation. Restrooms are clean. The car was cleaned after the service. More
by Tess
Employees Worked With
Helen Kassel, Ali Shekeb
December 17, 2020
We bought our first Lexus RX in 2004 and a GX in 2005. Both purchased and serviced at Crown Lexus. Both had over 180,000 miles when we traded them for a 2017 RX and a 2016 GX. Everyone at Crown Lexus have Both purchased and serviced at Crown Lexus. Both had over 180,000 miles when we traded them for a 2017 RX and a 2016 GX. Everyone at Crown Lexus have always been great More
by dondandsued
Employees Worked With
Tony Hang
