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Crown Lexus
Ontario, CA
779 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 779 reviews
January 28, 2021
The service department is efficient, helpful and reliable. The work was performed very professionally and completed within a reasonable amount of time. We are very happy with the results of the r reliable. The work was performed very professionally and completed within a reasonable amount of time. We are very happy with the results of the repairs. Thank You!!! More
by lkheim
Employees Worked With
Helen Kassel ***** Not recording above.
January 26, 2021
This is the first time servicing my Lexus at Crown Lexus. My appointment and introduction to Ali went very smoothly. I was there for the 30K mile service which took less than two hours. The car was return My appointment and introduction to Ali went very smoothly. I was there for the 30K mile service which took less than two hours. The car was returned to me washed and running perfectly. I am very pleased with this dealer and the service representative, Ali Shekeb. More
by Tonyyakimowich@yahoo.com
Employees Worked With
Ali Shekeb
January 26, 2021
Vehicle purchase 12/19/20, and as of today Crown has not yet paid off my previous car. Extremely unprofessional and regret doing business with them yet paid off my previous car. Extremely unprofessional and regret doing business with them More
by RLJ51
Employees Worked With
Eugene Guidote
January 24, 2021
Sales person Steve and tony from service had great customer service and was very friendly Top notch ! Thank you for your great service at Lexus customer service and was very friendly Top notch ! Thank you for your great service at Lexus More
by Tnguyen850
Employees Worked With
Steve , Tony Hang
January 22, 2021
Helen is the best she was very helpful and she knew i was in a hurry to go to work, she got me in an out so i was not late for work. She gave me stellar customer service. Will be back to have her get my ca in a hurry to go to work, she got me in an out so i was not late for work. She gave me stellar customer service. Will be back to have her get my car going to be safe for me . Thank you Helen you are awesomsauce. Shawna Paul More
by splashmonkey
Employees Worked With
Helen Kassel
January 21, 2021
Our family has been dealing with Crown Lexus since our 1990 LS 400. Now we have a 2015 RX 350. Always get that special Lexus Dealership Experience. 1990 LS 400. Now we have a 2015 RX 350. Always get that special Lexus Dealership Experience. More
by brdcstbry
Employees Worked With
Ali Shekeb
January 19, 2021
Always courteous and fast. Service workers were very kind and friendly. Jim is always helpful in helping me pick my new car when I’m ready. and friendly. Jim is always helpful in helping me pick my new car when I’m ready. More
by pnhoward5
Employees Worked With
Jim Martin, Ali Shekeb
January 14, 2021
Alex Santana the best employee. He is professional, nice, always o top of what I need. I always do all my appointments with him no body else. I like him a lot. The best always o top of what I need. I always do all my appointments with him no body else. I like him a lot. The best More
by Erikaramirez040
Employees Worked With
Alex Santana
January 13, 2021
Fast courteous customer service. A1 service writer. Short wait time for normal service work. Car washed when Service was complete. Wouldn’t take anywhere else. wait time for normal service work. Car washed when Service was complete. Wouldn’t take anywhere else. More
by Rossehall1
Employees Worked With
Faustino Ruiz
January 10, 2021
Truly professionals with my best interests in mind. Safety measures against Covid in place. Not pushy on future maintenance needed but explained the importance of having it done. Safety measures against Covid in place. Not pushy on future maintenance needed but explained the importance of having it done. More
by curtislmorse
Employees Worked With
Ali Shekeb
