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Crown Lexus
Ontario, CA
772 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 772 reviews
November 12, 2020
Best car buying experience ever! Patrick, Donnie and Jeremy were all very professional, honest and thorough. They addressed all of my concerns and made sure I walked out happy and with the car that I wa Jeremy were all very professional, honest and thorough. They addressed all of my concerns and made sure I walked out happy and with the car that I wanted. Keep up the great job, guys! More
by MsSoniaTorres
Employees Worked With
Patrick Reed, Donnie Sizemore, Jeremy Poulsen
November 02, 2020
Our experience at Lexus was outstanding. We were greeted promptly and escorted to our service advisor We were given an estimated time for completion of service and provided with a loaner vehicle. promptly and escorted to our service advisor We were given an estimated time for completion of service and provided with a loaner vehicle. We were able to conduct much needed business while our vehicle was being service We were promptly notified that our vehicles service was completed and were able to leave a few minutes ahead of schedule Our service advisor was totally awesome More
by Sdm80s
Employees Worked With
Helen Kassel
October 29, 2020
I have been a customer with Crown Lexus for many years. I own two Lexus vehicles, and each vehicle has only been serviced at this dealership. The proficient and timely repairs have always satisfied me. Howev own two Lexus vehicles, and each vehicle has only been serviced at this dealership. The proficient and timely repairs have always satisfied me. However, what makes me a loyal customer is the absolutely phenomenal service that I consistently receive from the service representative “Tony Hang.” Mr. Hang is the ultimate professional. He is always upbeat, kind, honest, patient and helpful. It is due to his great personality and dedication to service, that I always look to him when service is needed and/or required! More
by kibob2000
Employees Worked With
Tony Hang
October 29, 2020
i've been servicing my lexus cars for 14 years at the dealership and have nothing but good things to say. love the dealership and everone connected with it dealership and have nothing but good things to say. love the dealership and everone connected with it More
by jh72349
Employees Worked With
Helen Kassel
October 23, 2020
My service advisor Ali is helpful, kind, friendly. My vehicle was clean when I pick it up. I don't regret purchasing a 7-year service maintenance. It's worth it. vehicle was clean when I pick it up. I don't regret purchasing a 7-year service maintenance. It's worth it. More
by catalina1
Employees Worked With
Ali Shekeb
October 20, 2020
Love this dealership. Crown Lexus has a very friendly staff and Tony has been our service advisor since we started with Crown. In these times of corvid-19, the pickup and return service is great. I staff and Tony has been our service advisor since we started with Crown. In these times of corvid-19, the pickup and return service is great. I highly recommend Crown Lexus. Great place and staff! More
by royfuj
Employees Worked With
Tony Hang
October 18, 2020
Tiffany N. could not have been more helpful thru the whole process from first contact thru picking up our new vehicle. I was my usual impatient self but she didn’t let that dim her desire to make sure I whole process from first contact thru picking up our new vehicle. I was my usual impatient self but she didn’t let that dim her desire to make sure I understood the car and it’s functions as well as her upbeat personality. More
by knwhinnery
Employees Worked With
Tiffany Nguyen
October 07, 2020
Service rep, Nichole was very kind and service was done promptly including car wash. We will continue go back to this dealer for the future services. promptly including car wash. We will continue go back to this dealer for the future services. More
by kpark
Employees Worked With
Nichole
September 29, 2020
Crown Lexus is a well run organization with everyone we interacted with being very honest and professional. Our sales person was very informative in helping us to decide between a lease and a purchase. interacted with being very honest and professional. Our sales person was very informative in helping us to decide between a lease and a purchase. More
by Jairom562
Employees Worked With
Courtney Garner, Patrick Reed, Andres Anzoategui, Ali Shekeb
