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Crown Lexus
Ontario, CA
772 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 772 reviews
August 03, 2020
Great Purchase Experience I dealt with Tiffany online for more than a week. She answered all of my questions, and was very patient with me. Ended up getting a beautiful car, an I dealt with Tiffany online for more than a week. She answered all of my questions, and was very patient with me. Ended up getting a beautiful car, and had great customer service throughout. More
by Kelliner
Employees Worked With
Tiffany Nguyen
July 29, 2020
I was very pleased with my Lexus service consultant and my experience. I was addressed in a timely manner and my service was completed as promised. my experience. I was addressed in a timely manner and my service was completed as promised. More
by Gksims313
Employees Worked With
Chris
July 29, 2020
Good customer service, very quick with service and repair for a recall. They also provided me with a loaner because they expected it to take a few hours. for a recall. They also provided me with a loaner because they expected it to take a few hours. More
by bdaniels345
Employees Worked With
Chris I believe
July 28, 2020
Luxury service for Luxury Car Same great service at Crown Lexus in Ontario, CA. COVID-19 stops some of the amenities they normally have. This was a recall, so no payment was involv Same great service at Crown Lexus in Ontario, CA. COVID-19 stops some of the amenities they normally have. This was a recall, so no payment was involved. More
by George
Employees Worked With
Andrew Anzoátegui
July 28, 2020
I purchased a Lexus RX 350 F Sport Performance SUV at Crown Lexus in Ontario, California. Excellent service from all the sales professionals, finance department and management. Excellent attention to d Crown Lexus in Ontario, California. Excellent service from all the sales professionals, finance department and management. Excellent attention to detail and did a perfect job. Highly recommended if you have purchasing a new car from Crown Lexus. More
by John
Employees Worked With
Brett Moore = 5 stars, Jennifer Villatoro
July 27, 2020
Great service experience Exceptional service. Above and beyond my expectation. Tony was very courteous, friendly and very professional. I would recommend friends and family Exceptional service. Above and beyond my expectation. Tony was very courteous, friendly and very professional. I would recommend friends and family to Tony and Crown Lexus. More
by Water2wine
Employees Worked With
Tony Hang
July 25, 2020
SERVICE Great service !! Always a pleasure to deal with. Very efficient and always review my car needs. Very friendly guy, courteous, and very professional. Great service !! Always a pleasure to deal with. Very efficient and always review my car needs. Very friendly guy, courteous, and very professional. Great job Tony!! More
by danchit2
Employees Worked With
Tony Hang
July 23, 2020
Jennifer was great! Enjoyed working with Jennifer. Did a god job even with the Covid 19 madness. Process was simple and very professional. Olivia was professional and eff Enjoyed working with Jennifer. Did a god job even with the Covid 19 madness. Process was simple and very professional. Olivia was professional and efficient too. More
by bradski
Employees Worked With
Jennifer Villatoro
July 14, 2020
Personable, efficient, loaner car was not clean, needed to be washed, windshield dirty, overall service was excellentTony Hang is a pleasure to work with and very friendly. to be washed, windshield dirty, overall service was excellentTony Hang is a pleasure to work with and very friendly. More
by barbindm
Employees Worked With
Tony Hang
