Crown Lexus

60,000 service I always have a great experience at Crown Lexus. Everything was taken care of as usual.. However, this time I was offered a discount, which helped red I always have a great experience at Crown Lexus. Everything was taken care of as usual.. However, this time I was offered a discount, which helped reduce the cost of the service. More

Worst Experience I had the worst experience since leasing my vehicle, I came in only to get my 20000 mile service and the oil change is 250.00 wow and then I was sent I had the worst experience since leasing my vehicle, I came in only to get my 20000 mile service and the oil change is 250.00 wow and then I was sent a text while waiting that I needed all this work done adding up to 1800.00? I have only had the car less than 2 years and hardly drive it because its a lease that was a mistake purchasing it that way but anyway after declining the services because I had just took my car to les swabs to have them check it out prior to coming up there and they checked the brakes, tire ect he said my brakes sqeaked a little but they were good and did not mention a wheel alignment they say everything was good, and all these things that they check are the same things I was told was needed. After declining the services the adviser called me over to his cubicle to say you REALLY need these things done once again I declined. And on my way home I noticed they did not check the air presser because the readings were the same as i brought the car i know because i knew one tire was low when i was almost home i noticed the car driving irregular i get home have my son check and the lug nuts on the rear drivers side tire was not tightened all the way so he had to jack the car up make sure the tire was all the way on and tighten them. Just not my best experience! More

Excellent Service! I have been going to this dealership for service since 2005. And Tony H. has been my service person for over 10 years now. I always receive the very I have been going to this dealership for service since 2005. And Tony H. has been my service person for over 10 years now. I always receive the very best service on my Lexus and Tony always treats me like family and goes beyond to make my experience and service the very best. Many thanks and so much appreciated! More

Great Customer Service! Great experience! Kevin Chu helped me out with my new vehicle purchase and he was great! Did not pressure me to buy, he was knowledgeable about the fe Great experience! Kevin Chu helped me out with my new vehicle purchase and he was great! Did not pressure me to buy, he was knowledgeable about the features of all the cars. I would highly reccomend this dealer. Vehicles are priced right! More

Quick and Easy After having visited over a dozen other dealerships, I finally found a place that was transparent about the whole process. This expedited everything a After having visited over a dozen other dealerships, I finally found a place that was transparent about the whole process. This expedited everything and I was able to leave the dealership stress free with a sweet ride. Shout out to Kevin Piggee who was patient with me throughout the whole ordeal and did his best to make sure I left 100% satisfied; which I certainly did! More

Crown Lexus I receive professional and efficient service from my Service Advisor - Helen each time I have taken my car in. I would not go to any other dealer. I receive professional and efficient service from my Service Advisor - Helen each time I have taken my car in. I would not go to any other dealer. My next auto will definitely be another Lexus. More

Regular Service Even though my car is a 2013, I continue to take it to Crown Lexus for the services. The people are very helpful and I feel it is worth the drive fro Even though my car is a 2013, I continue to take it to Crown Lexus for the services. The people are very helpful and I feel it is worth the drive from Highland to Ontario to have the services done to keep it in tip top shape. I feel that they keep my car safe and dependable and I rely upon this.. More

HAPPY with my NEW 2019 Lexus-Returned to PURCHASE SUV I was very happy with the customer service and professionalism while leasing my NEW 2019 LEXUS ES 350 at the end of December. I decided to return to t I was very happy with the customer service and professionalism while leasing my NEW 2019 LEXUS ES 350 at the end of December. I decided to return to the dealership 2 weeks later and purchase an SUV. Another GREAT experience-Thanks to Kevin Piggee. I needed an SUV for work so Kevin Piggee took the time to show me & test drive several SUV's. I believe I got a fantastic deal and excellent customer service from Kevin Piggee. Thanks again for the HASSEL FREE transaction. It means a lot. More

KEVIN PIGGEE made my Leasing Experience the BEST EVER! I am very familiar with leasing/purchasing cars. I have leased/purchased numerous cars in my life. Most people dread going to any dealership due to t I am very familiar with leasing/purchasing cars. I have leased/purchased numerous cars in my life. Most people dread going to any dealership due to the pressure. This time I must say was the BEST experience EVER due to the sales person-KEVIN PIGGEE. Kevin took the time to allow me to find the exact Lexis I wanted. He was very professional, very knowledgeable and most of all NO HASSLE & NO PRESSURE!!! He is the reason I leased my NEW 2019 ES 350 from CROWN LEXUS. I will be referring my Family, Friends & Neighbors to KEVIN PIGGEE. Thank you Kevin for making that experience seamless and hassle free. I will be back in 3 years and definitely ask for you!!! More

Warranty work Everything went well except someone left a socket under the back seat. When I inquired, I was told it was a penny rolling around and they would have t Everything went well except someone left a socket under the back seat. When I inquired, I was told it was a penny rolling around and they would have to take the door panel off to find it. I looked with a flashlight and found the socket. More