
Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Best car buying experience ever Come see Ahmad if you’re looking for your next car at Lexus Crown in Ontario. He will take really good care of you. Honest, and will make the buying e Come see Ahmad if you’re looking for your next car at Lexus Crown in Ontario. He will take really good care of you. Honest, and will make the buying experience as stress free as possible for you. Best car salesman I’ve met in my life. More
Easy, fast and service was great. Great dealership. Did all my negotiating online. Jennifer was super helpful but not pushy. We Pre qualified so their were no surprises when we got t Great dealership. Did all my negotiating online. Jennifer was super helpful but not pushy. We Pre qualified so their were no surprises when we got to the finance part. Every step felt easy. Chris in finance explained everything to us and he was funny and easy to ask questions from. Definitely would come back and use them again. More
My third car from Crown Lexus. That says it all! Great customer service always. No one there tries to rush you. Very trustworthy. I have had the same person working on my last two cars, Tony Hang. Great customer service always. No one there tries to rush you. Very trustworthy. I have had the same person working on my last two cars, Tony Hang. He is thorough, reliable and treats my car like his own. Jim Martin sold me all three cars and took great care and time to explain every feature. More
Great experience Shout out to Ahmad Yamak for amazing service. Walked in with my mom to help her look for a new car and he was able to help her find a car that she lik Shout out to Ahmad Yamak for amazing service. Walked in with my mom to help her look for a new car and he was able to help her find a car that she liked and was able to provide great information and insight throughout the whole process. More
Upright dealer with great customer service I bought a pre-owned 2016 Lexus ES-350 from this dealer and am very happy with my car! I had a little hiccup along the way, but this only brought me I bought a pre-owned 2016 Lexus ES-350 from this dealer and am very happy with my car! I had a little hiccup along the way, but this only brought me to realize that the general manager, Lane McEnaney, is an open door kinda guy who really values his customers and the experience they have with his store and team. Many general managers can be very hard to reach and use their team as a buffer to stay off the phone, not here. Lane answered the first time I called, we had a great chat and he called me back the very next day with a solution. I got a great car and a very positive experience, not always an easy to find combination. Not to mention, he also gave me some VERY competitive numbers on a lease for my girlfriend's NX. You'll do well to shop at Crown Lexus. More
Oil Change Scratch I went to preform an oil change to me RX350 and when the finished after about 2 hours of waiting I find multiple light scratches on the hood with one I went to preform an oil change to me RX350 and when the finished after about 2 hours of waiting I find multiple light scratches on the hood with one major scratch. I pointed this out to the service manger and he instantly denied that it was them without asking anyone who worked on the car. I assured him that it was not there before the oil change and he continued to deny it and still and has not talked to anyone who worked on the car. Also note that before giving them the car the had an iPad that they use to take notes and inspect the vehicle before taking it in and he did not mention that there were scratches on the car before hand because it was not the there. More
Got my car serviced They were fast and generous. Martin explained every little detail. Every question I asked he found out the answer for me. Great guy thank you They were fast and generous. Martin explained every little detail. Every question I asked he found out the answer for me. Great guy thank you More
Jennifer was amazing Jennifer V, made my experience the most pleasant while shopping for a car, she was extremely knowledgeable about all aspects of the cars I was interes Jennifer V, made my experience the most pleasant while shopping for a car, she was extremely knowledgeable about all aspects of the cars I was interested in. The transaction was easy, she was professional and never pushy. She listened to what I wanted and worked wt me to make it happen! she made it a “December to Remember” thanks Jennifer!! More
I was seen on unscheduled basis when problems occurred. I had a problem with my ES 350 and dash lights showed a problem. Called Helen Kassel who said she could fit me in for service. My car was fixed sa I had a problem with my ES 350 and dash lights showed a problem. Called Helen Kassel who said she could fit me in for service. My car was fixed same day. Great service! More

Kevin is a good person! It was a wonderful experience, and we were very successful in getting the colors and models we wanted. Kevin is very nice person.He helps us solved ou It was a wonderful experience, and we were very successful in getting the colors and models we wanted. Kevin is very nice person.He helps us solved our problems. We are very happy to make this purchase. Thank you Kevin! More