Crown Lexus

Tonya and Jackie is the reason why we would come back and will refer others to them! They go above and beyond expectations and service! They found our car and drove it to get it to us as soon as possible! T will refer others to them! They go above and beyond expectations and service! They found our car and drove it to get it to us as soon as possible! This vehicle combination is hard to find and notorious for lack of availability. But they found it! More

Sales Mgr Tonya was awesome thank you for the good service and ease of purchases.i definitely will recommend Crown Lexus service and ease of purchases.i definitely will recommend Crown Lexus More

Daniel Macias made the purchase experience very easy. Vincent, F&I Manager, made it pain and hassle free. I'll be recommending Crown Lexus to all my family and friends. Vincent, F&I Manager, made it pain and hassle free. I'll be recommending Crown Lexus to all my family and friends. More

Frank in Sales, David, Sales Manager and Steve and Alexia in finance were all super great to work with. Best car buying experience of my adult life! in finance were all super great to work with. Best car buying experience of my adult life! More

Helen Kassel in Service sent me to see Val Ceballos in sales. In about 3 hours I got my NX 450h+. Straight forward and responsive to my concerns and wishes. sales. In about 3 hours I got my NX 450h+. Straight forward and responsive to my concerns and wishes. More

They have zero expertise working at this dealership and it shows in everything they do. I set an appt to see a used truck at 2pm. Manager decided he wanted to drive the truck home and had the sales guy t it shows in everything they do. I set an appt to see a used truck at 2pm. Manager decided he wanted to drive the truck home and had the sales guy text me at 4:30 to make sure I was going to show. I show up at 4:54 and the truck is not there. It gets better though. The sales guy says 10 minutes and it will be here and points us to any seating area we like. 30 minutes later after asking the internet director for help and her walking off while talking to the guy who has the truck and then walking out the door, I’m getting upset. I think she gestured to Joe to handle it and dingle nuts finally came over and said the manager is getting off the freeway, either way just a rude bunch of unprofessional people. 40 minutes in the manager shows up and says gosh so sorry, whatever I told him I understood no big deal. The truck has a dent the size of a fist in the front bumper and a nice ding in the driver door. It’s touched up with nail polish on the front grill. I asked the sales guy to see what can be done, he calls the “manager”. He’s on the phone for 15 minutes or so and I said you know what just call me and let me know what the “manager” said. That was 5:30 last night and it’s now noon the next day. Nothing from anyone? I actually drive an hour to see this truck and I’m not interested? If I’m not looking at a Lexus I don’t matter? I still get a lot of questions from fam and friends on where to buy cars after serving in the biz for 22 years, I will be sure to guide them away from this place. More

Lexus has a great reputation an amazing Salespeople. We have had good experiences thus far. However, We did have to wait many months to get our Lexus TX due to air bag issues. We have had good experiences thus far. However, We did have to wait many months to get our Lexus TX due to air bag issues. More

The dealership is nice and clean with comfortable seatings. The staff are courteous and welcome us with smiles. seatings. The staff are courteous and welcome us with smiles. More

Awesome and very helpful. Ray sales representative is very outstanding, friendly, professional and good time management Ray sales representative is very outstanding, friendly, professional and good time management More

Great dealership with friendly caring people. Vince went out of his way to make sure we were happy. Definitely recommend Vince went out of his way to make sure we were happy. Definitely recommend More