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Crown Lexus

Ontario, CA

4.7
769 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 769 reviews

December 19, 2024

Tonya and Jackie is the reason why we would come back and will refer others to them! They go above and beyond expectations and service! They found our car and drove it to get it to us as soon as possible! T More

by Burgosfamilyre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya and Jackie
Dec 22, 2024 -

Crown Lexus responded

We’re thrilled to know you had a fantastic experience with us! Your feedback means the world to us and encourages us to continue delivering excellent service. Thank you for choosing us, and we hope to see you again!

December 14, 2024

Sales Mgr Tonya was awesome thank you for the good service and ease of purchases.i definitely will recommend Crown Lexus More

by rickarguello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya
Dec 20, 2024 -

Crown Lexus responded

Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!

December 14, 2024

Daniel Macias made the purchase experience very easy. Vincent, F&I Manager, made it pain and hassle free. I'll be recommending Crown Lexus to all my family and friends. More

by Automator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Macias
Dec 20, 2024 -

Crown Lexus responded

Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!

December 14, 2024

Frank in Sales, David, Sales Manager and Steve and Alexia in finance were all super great to work with. Best car buying experience of my adult life! More

by jmonfreda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank in Sales, David, Sales Manager and Steve and Alexia in finance were all super great
Dec 20, 2024 -

Crown Lexus responded

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

December 13, 2024

Helen Kassel in Service sent me to see Val Ceballos in sales. In about 3 hours I got my NX 450h+. Straight forward and responsive to my concerns and wishes. More

by ehscantu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Kassel and Val Ceballos
Dec 14, 2024 -

Crown Lexus responded

Hi, thank you so much for your positive comments about Crown Lexus! Thank you again for leaving us this response!

December 12, 2024

They have zero expertise working at this dealership and it shows in everything they do. I set an appt to see a used truck at 2pm. Manager decided he wanted to drive the truck home and had the sales guy t More

by Trucker13
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Joe
Dec 22, 2024 -

Crown Lexus responded

Trucker13, we regret to hear that you had this experience with us. Here at Crown Lexus, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (909) 581-8676 to discuss ways we can better serve you in the future.

Dec 22, 2024 -

Trucker13 responded

10 days later lol, your dealership is a mess.

December 10, 2024

Lexus has a great reputation an amazing Salespeople. We have had good experiences thus far. However, We did have to wait many months to get our Lexus TX due to air bag issues. More

by Whowray4us
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Escobedo
Dec 12, 2024 -

Crown Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Crown Lexus. Thank you again for the great review!

December 10, 2024

The dealership is nice and clean with comfortable seatings. The staff are courteous and welcome us with smiles. More

by Ernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Escobedo
Dec 13, 2024 -

Crown Lexus responded

Ernie, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 14, 2024 -

Crown Lexus responded

Ernie, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

Awesome and very helpful. Ray sales representative is very outstanding, friendly, professional and good time management More

by godsangel0807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 12, 2024 -

Crown Lexus responded

Hi, thank you so much for your positive comments about Crown Lexus! We hope you have a great day!

December 08, 2024

Great dealership with friendly caring people. Vince went out of his way to make sure we were happy. Definitely recommend More

by Jsacfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Foglia, Roland Gutierrez
Dec 12, 2024 -

Crown Lexus responded

Hi, we are so happy to read such a great review about Crown Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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