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Crown Lexus
Ontario, CA
777 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 777 reviews
July 20, 2018
Quick and accommodating service Brought me car in for what I thought was a quick service and was going to wait. Found out I was due for my 60000 major service. Service rep was quick Brought me car in for what I thought was a quick service and was going to wait. Found out I was due for my 60000 major service. Service rep was quick to offer a loaner. Was able to keep the anger till I was able to get back to the dealer two days later. Arrived to get my car and it was washed and parked out front ready to go. More
by Durkeejoe
Employees Worked With
Tino Ruiz
July 20, 2018
Fixed my problem I had a overall good experience with Lexus, they fixed my problem in a timely manner. I just had to go in a couple times to see that my car was able t I had a overall good experience with Lexus, they fixed my problem in a timely manner. I just had to go in a couple times to see that my car was able to be fixed though! More
by Makeup6964
Employees Worked With
Ahmad Yamak
July 20, 2018
Excellent dealership and service Crown Lexus has exceptional service and their inventory is in excellent condition compared to all the other Lexus dealers we visited to buy a pre-owne Crown Lexus has exceptional service and their inventory is in excellent condition compared to all the other Lexus dealers we visited to buy a pre-owned Lexus. Kevin Chu was very helpful in making sure all our needs were met and that we were satisfied. If you are looking to buy a Lexus I highly recommend Crown Lexus in Ontario to be your first stop. More
by MIGVAN
Employees Worked With
Kevin Chu
July 20, 2018
Great customer service and accommodating Once again, a very satisfied customer.. Faustino was nice enough to give us a loaner while our car was being serviced.. He also accommodated us with Once again, a very satisfied customer.. Faustino was nice enough to give us a loaner while our car was being serviced.. He also accommodated us with an IS300 since I have always wanted to test drive the car. Overall, we were pleased with the car service and the excellent customer service.. More
by Lexus
Employees Worked With
Ruiz, Faustino
July 17, 2018
Always the best service!!! Have been taking my vehicles to Crown Lexus for service for the past 8 years and always experience the greatest by Tony Hang. The service is done quic Have been taking my vehicles to Crown Lexus for service for the past 8 years and always experience the greatest by Tony Hang. The service is done quickly efficiently and on time. Will continue to return and spread the word about the great service work. Keep it up Tony!! More
by Lexus CT200h driver
Employees Worked With
Tony Hang
July 17, 2018
Stress-free Purchase-Lexus Sales person was friendly, not pushy. Knowledgeable about the vehicle. Took his time with us. Pleasurable experience. Finance person explained everyth Sales person was friendly, not pushy. Knowledgeable about the vehicle. Took his time with us. Pleasurable experience. Finance person explained everything very well and answered all of our questions More
by Dejarnd
Employees Worked With
Michael Rios
July 09, 2018
Excellent Kevin was very helpful and available to assist me with any questions. I was happy to get an extended warranty on the vehicle as part of sale of the v Kevin was very helpful and available to assist me with any questions. I was happy to get an extended warranty on the vehicle as part of sale of the vehicle. More
by Lexus Az traveling
Employees Worked With
Kevin Chu
July 07, 2018
Buying my lexus Buying my car at Crown Lexus was a reasonably harmless experience.....no pressure no hassle. Buying a car can be a little stressful.....sales person J Buying my car at Crown Lexus was a reasonably harmless experience.....no pressure no hassle. Buying a car can be a little stressful.....sales person Jennifer VillaToro was super to work with. Her knowledge about my Lexus was exceptional. She did a great job More
by Dukemolly
Employees Worked With
Jennifer Villatoro
July 02, 2018
Serve Very courteous and prompt Kept their time frame Honored my time. Provided loaner car as requested. Explained the service I needed and called when w Very courteous and prompt Kept their time frame Honored my time. Provided loaner car as requested. Explained the service I needed and called when work was complete More
by E Johnson
Employees Worked With
Helen kassler Lexus service
July 02, 2018
Service I thought I was going to spend about $1300 to replace my original 4 tires but Eric Wyles explained 3 options for tires. I got 4 tires with a better m I thought I was going to spend about $1300 to replace my original 4 tires but Eric Wyles explained 3 options for tires. I got 4 tires with a better mileage rating for about $700, plus a $100 rebate! Great tires, great service. for 4 new tires. More
by MaryL
Employees Worked With
Eric Wyles
