
Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Good service! Great experience! Patient and nice service. Oscar ‘s Professional introduction of the vehicle functions impressed me and my husband very well. Will d Great experience! Patient and nice service. Oscar ‘s Professional introduction of the vehicle functions impressed me and my husband very well. Will definitely recommend to others. More
Awesome Always first class operation and service Work was done as promised Price was very fair Al medina service writer is a very strong employee for the Always first class operation and service Work was done as promised Price was very fair Al medina service writer is a very strong employee for them and easy to work with Top notch company More
Service completed on time. Perform 115k service. Car is running perfect after. Service. Dealer performed thorough inspection. Car was washed. Waiting room was clean. Service re Perform 115k service. Car is running perfect after. Service. Dealer performed thorough inspection. Car was washed. Waiting room was clean. Service representative came to waiting room and informed completion of service. More
Customer service I found a car thru Car Gurus just clicked that I was interested and within minutes Jennifer text me and started a dialogue with me regarding the car. I found a car thru Car Gurus just clicked that I was interested and within minutes Jennifer text me and started a dialogue with me regarding the car. I was completely in awe of the service she kept me informed every step of the way. I visited the dealership and met Felicia she also has excellent customer service skills. These two ladies delived the car to my home. I could not have been more satisfied From the level of service, I received from Felicia and Jennifer. I highly recommend them. I am in the banking industry and have supervision skills I know service when I see it and Jennifer and Felicia absolutely met my expectations. They sold the car which is the goal of the dealership and gave me good customer service what more can an employer want. More
Good job Quick and easy service appointment, no complaints, the online booking program seemed to make it easier. The online program definitely made pick-up qui Quick and easy service appointment, no complaints, the online booking program seemed to make it easier. The online program definitely made pick-up quicker. Amber is a welcomed addition to the service department. More
We consistently rate this dealership Five Star all the way! Since 2002 when we purchased our first Lexus, we have always felt confident of the quality of service we receive and the staff's knowledge as to any s Since 2002 when we purchased our first Lexus, we have always felt confident of the quality of service we receive and the staff's knowledge as to any suggested needs. We replaced our 2002 Lexus in 2013 and continue our relationship for the quality service they provide. More
My new RX 350 This is the third suv we have purchased from Crown! 2018 is amazing, love it!! Went back for help to use radio, again very helpful! This is the third suv we have purchased from Crown! 2018 is amazing, love it!! Went back for help to use radio, again very helpful! More
Only Crown Lexus is the place to go for your car experience! My 2006 GS300 is running like new, thanks to the honest, fair,professional and knowledgeable service managers and techs. No one better, THANK YOU ALL My 2006 GS300 is running like new, thanks to the honest, fair,professional and knowledgeable service managers and techs. No one better, THANK YOU ALL! More
Excellent job and friendly staff. I will recommend to all my friends to come and try visiting Lexus In Intario. They did a wonderful job. They have a friendly job and friendly staff. I will recommend to all my friends to come and try visiting Lexus In Intario. They did a wonderful job. They have a friendly staff especially Mr. Keith Marshall More
Customer Service with a Service Advisor My great experience was working with Alex Santana. I’ve met with him when I went to get service for my Toyota which is across the street from Lexus. S My great experience was working with Alex Santana. I’ve met with him when I went to get service for my Toyota which is across the street from Lexus. So I was surprise to see him working at the Lexus dealer. As always I’ve had excellent service with it comes to working with Alex. The reason I give it a 4 stars is that compare to Toyota, Lexus needs to work a little more on making sure we don’t wait too long especially if you have an appt. set up but overall working with Alex is definitely the definition of great customer service. More