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Crown Lexus

Ontario, CA

Overview
Reviews
Vehicles
4.7
774 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 774 reviews

December 13, 2024

Helen Kassel in Service sent me to see Val Ceballos in sales. In about 3 hours I got my NX 450h+. Straight forward and responsive to my concerns and wishes. More

by ehscantu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Kassel and Val Ceballos
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Dec 14, 2024 -

Crown Lexus responded

Hi, thank you so much for your positive comments about Crown Lexus! Thank you again for leaving us this response!

December 10, 2024

Lexus has a great reputation an amazing Salespeople. We have had good experiences thus far. However, We did have to wait many months to get our Lexus TX due to air bag issues. More

by Whowray4us
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Escobedo
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Dec 12, 2024 -

Crown Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Crown Lexus. Thank you again for the great review!

December 10, 2024

The dealership is nice and clean with comfortable seatings. The staff are courteous and welcome us with smiles. More

by Ernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Escobedo
Report | Print
Dec 13, 2024 -

Crown Lexus responded

Ernie, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 14, 2024 -

Crown Lexus responded

Ernie, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

Awesome and very helpful. Ray sales representative is very outstanding, friendly, professional and good time management More

by godsangel0807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Dec 12, 2024 -

Crown Lexus responded

Hi, thank you so much for your positive comments about Crown Lexus! We hope you have a great day!

December 08, 2024

Great dealership with friendly caring people. Vince went out of his way to make sure we were happy. Definitely recommend More

by Jsacfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Foglia, Roland Gutierrez
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Dec 12, 2024 -

Crown Lexus responded

Hi, we are so happy to read such a great review about Crown Lexus! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 08, 2024

An excellent, professional and knowledgeable team, from salesperson to finance. A pleasure to work with ! More

by guyronbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Dec 12, 2024 -

Crown Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! We hope you have a great day!

December 07, 2024

Great experience! Staff is amazing and very hopefully! I would buy there again in the future. More

by ANEL1217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis
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Dec 12, 2024 -

Crown Lexus responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!

December 06, 2024

We have a very good experience at Crown Lexus. The sales Matt Chong is professional. He listened patiently for our needs and provided excellent services. We felt most welcome and will definitely h More

by Sophy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Chong
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Dec 12, 2024 -

Crown Lexus responded

Hi Sophy, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 28, 2024

Horrible! Dishonest salesman. Did not explain even the basic features of the car. No after sales support. False promises were made to meet and go over the car More

by fm
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ray Rasuli ( very dishonest), Kevin Cho (good guy), Miguel (good guy), Camie Perez ( not genuinely interested in solving the problem, good pretender)
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Dec 06, 2024 -

Crown Lexus responded

Fm, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (310)413-3358. We look forward to hearing from you.

October 29, 2024

Great customer service and friendly staff. Our sales representative Matt went out of his way to make sure we were 100% satisfied with our purchase. More

by ricardoaortiz2029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 01, 2024 -

Crown Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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