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Crown Lexus

Ontario, CA

Overview
Reviews
Vehicles
4.7
769 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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1125 South Kettering Dr

Ontario, CA

91761

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Showing 769 reviews

December 08, 2024

An excellent, professional and knowledgeable team, from salesperson to finance. A pleasure to work with ! More

by guyronbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
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Dec 12, 2024 -

Crown Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! We hope you have a great day!

December 07, 2024

Great experience! Staff is amazing and very hopefully! I would buy there again in the future. More

by ANEL1217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis
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Dec 12, 2024 -

Crown Lexus responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!

December 06, 2024

We have a very good experience at Crown Lexus. The sales Matt Chong is professional. He listened patiently for our needs and provided excellent services. We felt most welcome and will definitely h More

by Sophy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Chong
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Dec 12, 2024 -

Crown Lexus responded

Hi Sophy, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 28, 2024

Horrible! Dishonest salesman. Did not explain even the basic features of the car. No after sales support. False promises were made to meet and go over the car More

by fm
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ray Rasuli ( very dishonest), Kevin Cho (good guy), Miguel (good guy), Camie Perez ( not genuinely interested in solving the problem, good pretender)
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Dec 06, 2024 -

Crown Lexus responded

Fm, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (310)413-3358. We look forward to hearing from you.

October 29, 2024

Great customer service and friendly staff. Our sales representative Matt went out of his way to make sure we were 100% satisfied with our purchase. More

by ricardoaortiz2029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 01, 2024 -

Crown Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2024

Great customer service knowledgeable of the vehicles. They went out of the way for me. More

by Rlmorales63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
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Oct 25, 2024 -

Crown Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

October 19, 2024

keep up the good work, I like making deal on the phone before coming in the dealership. More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolan
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Oct 26, 2024 -

Crown Lexus responded

Hi, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

October 19, 2024

Matt Chong is the best salesman I have ever worked with. He gave outstanding service and exceeded expectations. Highly recommend him! Will definitely buy all future cars from him. More

by Gcosio114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Chong
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Oct 26, 2024 -

Crown Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crown Lexus! Thanks again for the recommendation, and have an amazing day!

October 19, 2024

Ricardo was great to work with. He exceeded my expectations for my lease. I’d recommend him 100%. More

by lillianc203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo luna
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Oct 26, 2024 -

Crown Lexus responded

Hi, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

October 19, 2024

We had a great experience working with Matthew Chong. He was exceptional and I’m very happy with my purchase. He was knowledgeable and professional. Highly recommend him and Crown Lexus. More

by andre.serpoosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Chong
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