Crown Lexus
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 801 reviews
Excellent Kevin was very helpful and available to assist me with any questions. I was happy to get an extended warranty on the vehicle as part of sale of the v Kevin was very helpful and available to assist me with any questions. I was happy to get an extended warranty on the vehicle as part of sale of the vehicle. More
Buying my lexus Buying my car at Crown Lexus was a reasonably harmless experience.....no pressure no hassle. Buying a car can be a little stressful.....sales person J Buying my car at Crown Lexus was a reasonably harmless experience.....no pressure no hassle. Buying a car can be a little stressful.....sales person Jennifer VillaToro was super to work with. Her knowledge about my Lexus was exceptional. She did a great job More
Service I thought I was going to spend about $1300 to replace my original 4 tires but Eric Wyles explained 3 options for tires. I got 4 tires with a better m I thought I was going to spend about $1300 to replace my original 4 tires but Eric Wyles explained 3 options for tires. I got 4 tires with a better mileage rating for about $700, plus a $100 rebate! Great tires, great service. for 4 new tires. More
Serve Very courteous and prompt Kept their time frame Honored my time. Provided loaner car as requested. Explained the service I needed and called when w Very courteous and prompt Kept their time frame Honored my time. Provided loaner car as requested. Explained the service I needed and called when work was complete More
Good service! Great experience! Patient and nice service. Oscar ‘s Professional introduction of the vehicle functions impressed me and my husband very well. Will d Great experience! Patient and nice service. Oscar ‘s Professional introduction of the vehicle functions impressed me and my husband very well. Will definitely recommend to others. More
Awesome Always first class operation and service Work was done as promised Price was very fair Al medina service writer is a very strong employee for the Always first class operation and service Work was done as promised Price was very fair Al medina service writer is a very strong employee for them and easy to work with Top notch company More
Service completed on time. Perform 115k service. Car is running perfect after. Service. Dealer performed thorough inspection. Car was washed. Waiting room was clean. Service re Perform 115k service. Car is running perfect after. Service. Dealer performed thorough inspection. Car was washed. Waiting room was clean. Service representative came to waiting room and informed completion of service. More
Good job Quick and easy service appointment, no complaints, the online booking program seemed to make it easier. The online program definitely made pick-up qui Quick and easy service appointment, no complaints, the online booking program seemed to make it easier. The online program definitely made pick-up quicker. Amber is a welcomed addition to the service department. More
Customer service I found a car thru Car Gurus just clicked that I was interested and within minutes Jennifer text me and started a dialogue with me regarding the car. I found a car thru Car Gurus just clicked that I was interested and within minutes Jennifer text me and started a dialogue with me regarding the car. I was completely in awe of the service she kept me informed every step of the way. I visited the dealership and met Felicia she also has excellent customer service skills. These two ladies delived the car to my home. I could not have been more satisfied From the level of service, I received from Felicia and Jennifer. I highly recommend them. I am in the banking industry and have supervision skills I know service when I see it and Jennifer and Felicia absolutely met my expectations. They sold the car which is the goal of the dealership and gave me good customer service what more can an employer want. More
We consistently rate this dealership Five Star all the way! Since 2002 when we purchased our first Lexus, we have always felt confident of the quality of service we receive and the staff's knowledge as to any s Since 2002 when we purchased our first Lexus, we have always felt confident of the quality of service we receive and the staff's knowledge as to any suggested needs. We replaced our 2002 Lexus in 2013 and continue our relationship for the quality service they provide. More



