Crown MINI of Richmond

Always easy to make an appointment. Service is quick and thorough. The guys at the service desk are always helpful. Service is quick and thorough. The guys at the service desk are always helpful. More

I arrived known exactly what I wanted and they had it on the lot. They were friendly personable and I never felt like I had to buy the car. I love my MINI. the lot. They were friendly personable and I never felt like I had to buy the car. I love my MINI. More

Mr. James Gardner was really attentive. From the first email to paperwork signing a week later, we felt like the sole customers. When we finally visited in person, there was zero pressure and 100% patienc email to paperwork signing a week later, we felt like the sole customers. When we finally visited in person, there was zero pressure and 100% patience. He stayed an hour+ longer than closing time, just so we could finalize paperwork. We ended up buying another MINI from Crown, instead of the one we visited for. We looked at four cars total. More

I find Steve the service advisor personable, professional and efficient. The techs do a thorough review and the pricing is inline with what a quick lube would charge. The waiting area is fine and the sales and efficient. The techs do a thorough review and the pricing is inline with what a quick lube would charge. The waiting area is fine and the sales people are low key and willing to answer any questions. Positive experience. More

TRAYVON is phenomenal! ! I brought my car in for a routine oil change and Trayvon taught me new to me features on my car that I’ve had for five years! ! I brought my car in for a routine oil change and Trayvon taught me new to me features on my car that I’ve had for five years! More

Both Trevon and Steve are great representatives and ambassadors for Mini. Courteous, knowledgeable, and always professional. Never have I engage either one and they were not completely aware of the st ambassadors for Mini. Courteous, knowledgeable, and always professional. Never have I engage either one and they were not completely aware of the status of my vehicle. More

Excellent service. We loved how the team explained all our financing options and supported us throughout the entire process of getting our Mini Countryman. We loved how the team explained all our financing options and supported us throughout the entire process of getting our Mini Countryman. More

They took excellent care of me. Great customer service and friendly staff. It was a great experience. Great customer service and friendly staff. It was a great experience. More

Prompt courteous service. , I would crecommend this dealership to anyone with a mini., or looking to purchase cone. , I would crecommend this dealership to anyone with a mini., or looking to purchase cone. More

Dzianis Barysevich was the perfect salesman. He guided me thru the whole process. Thank you! He guided me thru the whole process. Thank you! More