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Crown MINI of Richmond

Richmond, VA

8 Lifetime Reviews Review Dealership
Welcome to Crown MINI of Richmond, where we go above and beyond to get you behind the wheel of a car you're sure to love driving. Explore the expansive inventory of new and pre-owned MINI vehicles available at our dealership to find the one that best suits your specific lifestyle. We offer plenty of options, including 2- and 4-door MINI Hardtops, as well as the MINI Cooper Convertible, which you're sure to enjoy on drives around the city or shore!

8712 W Broad St

Richmond, VA



Top Reviewed Employees

Charles Armstrong at Crown MINI of Richmond

Charles Armstrong

Sales Manager
not yet
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

February 22, 2021

"Mr Armstrong was very knowledgeable of the process. I was..."

- Thornhill

Mr Armstrong was very knowledgeable of the process. I was able to reach him at any time and I left him a message he would return my calls the same or next morning. I would recommend my mother to work with Mr. ARMSTRONG and that says another for his man professional demeanor and customer service skills.

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Employees Worked With

September 17, 2019

"Knowledgeable, listens carefully, not pushy"

- Pleased with the experience.

A car salesman who listens to what is important to you first and then his knowledgeable (and enthusiastic) about his product! This was an excellent experience, it helps that on the test drive it became clear that this is a well-made vehicle – akin to the quality I would expect in a BMW or other luxury vehicle. not everyone buys a vehicle when they visit a dealership. I did not buy that day but I’m still considering a mini ( convertible ) in the future, and will definitely only go to Alex if and when I decide to buy .

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Employees Worked With

Alex Pochtiennykh

July 16, 2019


- Mghollywood

The Service Department at this location is Deceitful and dishonest. I took my car in for a promotional oil change on Friday 6/21. After waiting at the Dealership for 1 hour and 30 mins I was told my car was ready. I paid for my oil change which included a fee for disposal of your old oil and left the dealership.. Immediately after I got home I decided to check my oil to make sure that in fact my oil was really changed.. ( Which is sad because you would think the dealership of all places are HONEST! RIGHT?.. WRONG!!!)) I’ve had problems with this dealership not performing the work requested before and yet still taking the money for the service.. This time was no different.. My oil change was never done. My car had the same dirty oil as it did when I took it in. I immediately called to speak to the Service Manager Mark Dobinson thinking that he would right the wrong done by his service department.. Wrong!! Not only was he unhelpful but he seemed in on the scheme. I even sent him the pictures of my old oil and filter still in my car which he could care less.. He pretended he wanted to see for himself , however when I showed up to the appointment for him to take a look he never showed up or even came out after 45 min to acknowledge I was even there.. WARNING! If you have received work from this dealership for an alignment or an oil change or work in general recently or as long as this Service Manager has been there. Have your work checked by another dealership or a honest mechanic.. BEWARE OF THIS DEALERSHIP!!

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Employees Worked With

Mark Dobinson

Dealership Inventory (61 Vehicles)

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Crown MINI of Richmond, Richmond, VA, 23294