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Crown Mercedes-Benz Dublin
Dublin, OH
2,326 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,326 Reviews of Crown Mercedes-Benz Dublin
June 02, 2017
Excellent, quick purchase We were greeted as soon as we walked in to the dealership by Melisa Greenberg. It was shortly after they opened, and on Memorial Day to boot! She was We were greeted as soon as we walked in to the dealership by Melisa Greenberg. It was shortly after they opened, and on Memorial Day to boot! She was most helpful and answered all of our questions with enthusiasm and confidence. We had actually gone in to acquire about a used unit, of which had been sold the day prior. we ended up with a new carry over E350 which fit our needs perfectly! I will be back! More
by 30th Anniversary
Employees Worked With
Melisa Greenberg, Bill Stevenson
May 31, 2017
Amazing Customer Experience Visited the dealership and had an amazing experience. Don was very informative and made my car buying experience special. I would recommend him to all Visited the dealership and had an amazing experience. Don was very informative and made my car buying experience special. I would recommend him to all of my friends and family! Crown Eurocars is truly top shelf dealership. More
by jsmith789654
Employees Worked With
Don Meyncke
May 31, 2017
Highly Recommend Don was so amazing and knowledgeable about Mercedes. He made this a great experience for me and I would highly recommend him to anyone! Great guy!! Don was so amazing and knowledgeable about Mercedes. He made this a great experience for me and I would highly recommend him to anyone! Great guy!! More
by wahine614
Employees Worked With
Don Meyncke
May 27, 2017
Routine maintenance Shen Saguisi provided prompt, efficient and professional service for my routine maintenance appointment. Excellent job and hassle free. Would highly r Shen Saguisi provided prompt, efficient and professional service for my routine maintenance appointment. Excellent job and hassle free. Would highly recommend this dealership to my friends. More
by ATbuckeye86
Employees Worked With
Shen Saguisi
May 18, 2017
Initial Level "A" Service I recently took my GLC 300 in for the initial level "A" service. I set up the appointment with Todd Johnson who wrote up the request for service wi I recently took my GLC 300 in for the initial level "A" service. I set up the appointment with Todd Johnson who wrote up the request for service with me. Todd is always very thorough and made sure he understood all the issues that I was looking to have addressed. Todd followed up as promised and advised that the process would take a little longer than anticipated as a part that was needed was ordered and would be there the next day. My car was ready as promised and I was provided a loaner. My car was clean and all issues were resolved the first time. Todd Johnson is one of the best Service Advisor"s that I have ever worked with and I would highly recommend you contact Todd If you need service work at Crown. More
by Scott, In Dublin
Employees Worked With
Todd Johnson
May 18, 2017
Competent People and Excellent Service Keeps My Patronage I have been coming to Crown Mercedes-Benz since 2001. I have consistently received good service from professionals, who knew my car and accommodated I have been coming to Crown Mercedes-Benz since 2001. I have consistently received good service from professionals, who knew my car and accommodated my time schedule and needs. This week I decided to purchase a new certified used car. Steven Bennett was the sales person at Crown who worked with me to select the best car to fit my needs. I was impressed with Steven's sincerity and service orientation. Steven provided me with all the information I requested along with his honest opinions on my narrowed list of cars. He guided my selection by asking the right questions, probing my inner preferences, and, ultimately, increasing my comfort with my final choice. I would highly recommend Steven. More
by SRAD3200
Employees Worked With
Wayne Michalak, Steve Bennett
May 17, 2017
service The service was no different than it usually is.....consistently great. Have worked with Todd Johnson for many years and have not a problem or compla The service was no different than it usually is.....consistently great. Have worked with Todd Johnson for many years and have not a problem or complaint. We purchased our first car from Crown when they opened in Dublin and have been buying cars from them ever since. My primary dealings in sales are with Stephen Revard and service with Todd. Very satisfied and currently have a new SL on order with Stephen. More
by trucks
Employees Worked With
Stephen Revard, Todd Johnson
May 17, 2017
Always a great experience to work with Crown Eurocars It is no wonder Crown is the winner of the 2017 Dealership of the Year. They make leasing, purchasing and servicing a car a pleasant, seamless experi It is no wonder Crown is the winner of the 2017 Dealership of the Year. They make leasing, purchasing and servicing a car a pleasant, seamless experience. Sales Manager ,Craig Brooks, never forgets a client and is always welcoming and helpful. In the Finance department Ashli McConnell promptly, cheerfully,thoroughly and patiently facilitated the documents. This was my first time working with sales representative, Melisa Greenberg. She is so personable, knowledgeable, and helpful. She focuses on her customer and is dedicated to making the sales/ leasing process painless by performing as many tasks as she can concerning your trade in car, your insurance changes, downloading apps, instructing you in the new car features, and overseeing the preparation of the new car. Amazingly she does all of this in a relaxed and friendly manner. She also follows up with phone calls after the process is complete to offer any help that may be needed. I really look forward to working with her again. Thanks, Melisa Kay Lias More
by Kay Lias
Employees Worked With
Craig Brooks, Melisa Greenberg, Ashli McConnell
May 15, 2017
Exceptional Service My service experiences at Crown always start with Todd Johnson. Todd understands real customer service and has excellent product knowledge. Car servic My service experiences at Crown always start with Todd Johnson. Todd understands real customer service and has excellent product knowledge. Car serviced and a positive experience, doesn't get any better than that. More
by Golf101
Employees Worked With
Todd Johnson
May 14, 2017
Satisfied! We had a very professional and efficient buying experience, Bill Stevenson was our salesperson, honest, expeditious throughout. Other people at the d We had a very professional and efficient buying experience, Bill Stevenson was our salesperson, honest, expeditious throughout. Other people at the dealership were professional. Thank you! More
by gbkarasik
Employees Worked With
Bill Stevenson
