Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Mercedes-Benz Dublin
Dublin, OH
2,259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,259 Reviews of Crown Mercedes-Benz Dublin
September 01, 2015
Excellent. I only came to look but end purchasing The selection and customer service was great. I felt my sales rep was very knowledgeable and patient when answering all questions ... This was the fir The selection and customer service was great. I felt my sales rep was very knowledgeable and patient when answering all questions ... This was the first time looking at a Mercedes and when I signed on the purchase agreement I had no second thoughts. Thank you Dustin . Baker family More
by Grammar
Employees Worked With
Dustin Holland
August 31, 2015
Red Carpet Sales and Service!! I would highly recommend Melisa Greenberg and Crown to anyone looking for a vehicle. Melisa’s professionalism, her product knowledge and attention to I would highly recommend Melisa Greenberg and Crown to anyone looking for a vehicle. Melisa’s professionalism, her product knowledge and attention to detail is what sets her apart…truly making the process of buying a car a luxury experience! Red Carpet all the way. I will never buy/lease a car from anyone else. Thank you Melisa for shattering the stereotype of a “Car Salesman” …. You are a one of a kind! More
by RSchumann
Employees Worked With
Melisa Greenberg
August 28, 2015
Outstanding sales service by Mike Antauer I personally visited 4 dealerships in 3 states, my visit to Crown was a pleasant experience personified by meeting Mike Antauer. Mike was a personable I personally visited 4 dealerships in 3 states, my visit to Crown was a pleasant experience personified by meeting Mike Antauer. Mike was a personable guy that paid attention to detail and the wants of the customer. His effort resulted in a quick sale while the other dealers failed. I will recommend Mike Antauer and Crown Mercedes to associates looking for a new car. More
by looked forever
Employees Worked With
Mike Antauer, Matt Frazier
August 27, 2015
Fantastic Experience I had the pleasure of working Ken Stuart when I was purchasing my new car at Crown Mercedes. This is my second purchase that I have worked with Ken St I had the pleasure of working Ken Stuart when I was purchasing my new car at Crown Mercedes. This is my second purchase that I have worked with Ken Stuart and once again it was a fantastic experience. Ken is honest and works hard to get the best deal for his customers. If you want a salesman that is going to go above and beyond to get you the best deal then you want to work with Ken More
by Ronohiofan
Employees Worked With
Kenneth Stuart
August 27, 2015
Two cars in a week We had the pleasure of purchasing 2 new cars within a week's time. Our salesperson, Gracie Hendrickson, was fantastic. She worked around my busy sched We had the pleasure of purchasing 2 new cars within a week's time. Our salesperson, Gracie Hendrickson, was fantastic. She worked around my busy schedule, and listen to exactly what my wife and I wanted. We purchased a 2015 ML350 4 my wife. Gracie arranged for us to see the car at a time convenient to us, and was able to show us a car with all the options that we wanted. Once the car was ready, Gracie came in on or off today so we could take delivery at our convenience. The whole experience was seen was seamless. she was even able to arrange for us to trade 2 cars and during this transaction. Since I traded my car and on the mL, I now needed a new vehicle. We debated between a 2015 and a 2016. Gracie and her manager were able to find me a 2016 SLK300 with all of the features I wanted. This required them to trade for the car and another dealership. During the process they were very informative and me up-to-date. We have been Crown service customers for years, better only bought one car there previously. Our experience with this purchase will keep us coming back in the future. More
by traumadoc
Employees Worked With
John Karasarides, Matt Frazier, Gracie Hendrickson
August 25, 2015
Stephen Revard - Review It has been a pleasure to work with Stephen. We could not be more satisfied with his attention to detail, superior product knowledge and great follow It has been a pleasure to work with Stephen. We could not be more satisfied with his attention to detail, superior product knowledge and great follow through. Everything we asked received prompt and courteous responses from Stephen. We highly recommend him. More
by JBM
Employees Worked With
John Karasarides, Stephen Revard, Todd Johnson
August 25, 2015
Fabulous experience once again! I recently purchased my fifth and six cars from Crown Mercedes and as with every other interaction I have had with this dealership over the past 10 ye I recently purchased my fifth and six cars from Crown Mercedes and as with every other interaction I have had with this dealership over the past 10 years, it was a wonderful experience. I would like to specifically call attention to my sales agent, Dustin Holland, who was knowledgeable, professional, patient and a joy to work with. Dustin worked hard to find the right car for my wife as well as the right car for me. I quickly felt that he had my best interests in mind while still selling his brand. Tough marriage to navigate but he did it. Their are a lot of choices in the luxury car market but I consistently find myself coming back to the mercedes brand and in large part it because of the Crown Eurocar experience. More
by JMAN1970
Employees Worked With
Craig Brooks, Dustin Holland
August 18, 2015
Just right I have been a customer of Crown Mercedes in Dublin for over 5 years now and I am consistently pleased. It isn't just the immediate attention when I w I have been a customer of Crown Mercedes in Dublin for over 5 years now and I am consistently pleased. It isn't just the immediate attention when I walk in the door, the quick assistance when I have to call, the superb service offered by Dave Kohler or the always go the extra mile I receive from my salesperson Konstantin Chumak. You might think that's why I am loyal and to an extent it is. But really, in this day and age where most things are over before they begin, consistency is what keeps me coming back for more. I am not looking to be bowled over, wowed, delighted or impressed. All this is nice don't get me wrong. But really, I just want things to be effortless. And this is one thing Dublin Mercedes does well. In my humble opinion they have perfected this art. I want a new car. I want them to design me something stunning. I want a text or email when it's ready and I want to fly through payment etc. I do not want to follow up or become confused or be put off or played with or sold to. I know what I like and what I am willing to spend. I do not want endless options but instead partners who listen to my needs and desires and direct me to a few options that will satisfy me. Have I thought about downgrading in terms of financial output? Absolutely. But when i consider for a second that downgrade will cause me to change dealerships, well....like i said: gravity. something always brings me back to them. It doesn't hurt I love their cars. Especially my beautiful polar white exterior with customer red leather interior. Makes me melt. More
by godsluvlie1
Employees Worked With
Konstantin Chumak
August 18, 2015
Stephan Revard - Superior Service and Knowledge My Salesperson Stephen Revard took substantial time in assisting me in selecting the model and options for my new Mercedes purchase. Stephen had bee My Salesperson Stephen Revard took substantial time in assisting me in selecting the model and options for my new Mercedes purchase. Stephen had been my salesperson 9 years ago when I purchased my first Mercedes from Crown Eurocars. At all times Stephene was readily available to answer my phone calls and questions. I would highly recommend Stephen. He had a superior knowledge of the Mercedes car line and provided top notch professional service. I felt he very much appreciated my business. . More
by jcarps13
Employees Worked With
Stephen Revard
August 17, 2015
Completely Satisfied My Salesperson Stephen Revard has been excellent to me and my family over the years. Stephen has shown great attention to my account which has been gr My Salesperson Stephen Revard has been excellent to me and my family over the years. Stephen has shown great attention to my account which has been greatly appreciated. The follow up phone calls to see how things are going means a lot to me. I feel like my business is appreciated and this is the main reason I've been driving a Benz 25 plus years. L. Adair More
by la1219
Employees Worked With
Stephen Revard
