Crown Mercedes-Benz Dublin

Great customer service After a recent B service I noted my car was returned with dirty smudge marks in the interior. the service rep, Shen Saguisi, took immediate action t After a recent B service I noted my car was returned with dirty smudge marks in the interior. the service rep, Shen Saguisi, took immediate action to help correct the problem. His quick response and excellent remedy to include interior detailing and a loaner car was greatly appreciated. HIs actions and attention to customer satisfaction was first-rate. It is that kind of professional service that keeps customers coming back to Shen and to Crown Eurocars. More

Ken Stuart is awesome as ever! I love Mercedes Crown dealership, along with Ken Stuart, who is more than accommodating. Ken goes out of his way to help you with whatever you need. I love Mercedes Crown dealership, along with Ken Stuart, who is more than accommodating. Ken goes out of his way to help you with whatever you need. Ken never changes. He's nice to you before, during, and after the sale. Thanks Ken for being an exceptional employee! More

Best car buying experience I worked with Melisa. She listened to what I wanted. Showed me the vehicle I requested to see then made suggestions as what other vehicles might be a I worked with Melisa. She listened to what I wanted. Showed me the vehicle I requested to see then made suggestions as what other vehicles might be a better option for me and even suggested a car that had just come out of their loaner fleet. I got a great vehicle that I will be happy with for years. thanks Melisa. She has also been there to answer any questions I had after the purchase. More

Outstanding service July 23, 2015 This was my first experience dealing with Crown Eurocars of Dublin, Oh. The service that I received was outstanding . I worked primar July 23, 2015 This was my first experience dealing with Crown Eurocars of Dublin, Oh. The service that I received was outstanding . I worked primary with Mr. Andrew Ruck . Mr. Ruck took the time to discuss the vehicle with me answering all of my questions and allowing me to take a hassle free test drive. I am still amazed by the quality service; he was great. Mr. Ruck also followed up a few days later and checked in to see how things were going. I appreciate the high level of service provided by your dealership. When we are ready for our next car we will be back to see Mr. Ruck. I would also like to say that Mr. Mathew Frazier in finance explained things very well. When discussing long term maintenance and repairs he went into great detail for me to see the value in long term comprehensive warranty package, for which we did purchase. Sincerely, Ricardo Nelson More

Stephen Revard I have had the pleasure of knowing Stephen for many years and many cars. He is always kind, considerate and willing to work with our schedules. He eve I have had the pleasure of knowing Stephen for many years and many cars. He is always kind, considerate and willing to work with our schedules. He even comes in on his days off to accommodate our family. More

Honest and a Straight Shooter I happened across a used vehicle on-line that was listed by Crown. The dealership is about 200 miles from where I live, but the deal looked like just I happened across a used vehicle on-line that was listed by Crown. The dealership is about 200 miles from where I live, but the deal looked like just what I was looking for. Before I drove over, I spoke with Doug Horner. Doug was honest with me over the phone, never pressured me, and actually apologized for letting me know that there were several appointments pending for the same car. Long story short, I put a deposit on the car over the phone (site unseen) and drove the three hours based on his description of the car. When I arrived the car truly exceeded my expectations. Doug made the sales process easy and as short as possible. He was very professional and seemed to have my interest in mind as we closed the deal. I would absolutely buy again from Doug and Crown. Thanks for a great experience and a great deal! More